SERVPRO CAN ASSIST IN THE REBUILDING PROCESS

11/1/2023 (Permalink)

One of our latest total home reconstruction projects.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO of Texarkana has been known for their ability to respond to a disaster and fix your home or business to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Texarkana can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Texarkana can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Dry Cleaning
• Drywall Installation though sub-contracting
• Drywall Removal
• Furniture Restoration
• Assist Clients w/ securing General Contracting
• Hardwood Floor Repair
• HVAC Services
• Move Out
• Sealing & Painting
• Roofing Services
• And more!

If you are in need of securing construction services contact SERVPRO of Texarkana at (903) 832-4400.

SERVPRO's Highly Trained Restoration Specialists

11/1/2023 (Permalink)

Our highly trained technicians are always here to help!

WIll Drain cleaner Damage My Pipes?

11/11/2022 (Permalink)

As a homeowner, you most likely will encounter a clogged drain at some time. Your first inclination might be to go to the store and pick up some drain cleaner. This may seem like a simple solution, but can cleaning products damage your pipes?

How They Work

There are three different kinds of chemical cleaners:

• Oxidizing - includes peroxides, bleach or nitrates
• Acid - muriatic acid or sulfuric acid
• Caustic - caustic potash or lye

These cleaners use an electron transfer process to either give or take away electrons from the organic substances blocking the pipe, thereby creating heat, which breaks down the materials and clears the clog. This process can, however, cause harm to your pipes.

How They Cause Harm

The heat from these chemicals can warp or soften the pipes, especially when they are older metal pipes or plastic pipes. There's a higher danger of damage if the clogged drain is completely blocked. If there's nowhere for these caustic chemicals to go, they will just sit in the pipes, eventually eating through them if not removed.

Besides harming your pipes, these chemicals can be harmful to you and to the environment. They can irritate your throat and eyes, and if improperly handled, can cause burns. Once they go down the drain, they can end up in waterways and landfills, causing harm to wildlife.

Alternatives

Before using a chemical in the drain, try to clear the blockage using a snake or augur. If this doesn't do the trick, try using a non-toxic solution such as an enzymatic drain cleaner. These cleaners work by actually eating the clog with bacteria or enzymes. They work best on organic blockages such as soap or hair, but can take as long as 24 hours to work.

If you are not able to clear the clog by yourself, it's best to call a plumbing professional to assess the problem and clear the clogged drain. If the blockage is further down the pipes, they can do a thorough sewage cleaning to make sure your drains stay clear for a good, long time.

For water damage repair and restoration, call SERVPRO of Texarkana 903-832-4400

Oven, Microwave and Electrical Fires

11/7/2022 (Permalink)

Oven, Microwave, and Electrical Fires

Fires can happen anywhere in the kitchen — near an electrical outlet, in the microwave, or in the stove. Here are some tips to help you know what to do in case of any of these kitchen fires:

• Oven fires. Immediately close the oven door and turn it off. If the fire doesn’t go out right away, call the fire department. Have the oven inspected and repaired before you use it again.
• Microwave fires. Close the microwave door and keep it closed. Turn the microwave off and unplug it if you can do so safely. Leave it closed and don't use it again until you can have the appliance checked out by a technician.
• Electrical fires. Prevent electrical fires by not overloading your electrical outlets with appliances. If a fire starts, use a fire extinguisher; never douse it with water. Always call the fire department for an electrical fire, even if you have already put it out with the fire extinguisher

If you are in need of fire damage repair and restoration, call SERVPRO of Texarkana, available 24/7 at (903)832-4400

Restoring Your Texarkana Commercial Property

11/1/2022 (Permalink)

Flooding and water damage events at Texarkana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods Hit

11/1/2022 (Permalink)

SERVPRO of Texarkana specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Texarkana area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 903-832-4400

Our Highly Trained Restoration Specialists Can Restore Your Texarkana Home

11/1/2022 (Permalink)

SERVPRO of Texarkana is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What Do To If Your Sink Is Clogged

10/12/2022 (Permalink)

The last thing you need in slowing down production at your business is a clogged drain! Something like this could easily cause water damage that has you closing your doors for more than a day! If your sink is draining slowly or not at all, producing an odor, there may be a clog. It is critical to take care of these as soon as possible. In the event that a blockage is allowed to accumulate, it can result in burst pipes and a need to reach out to a professional plumber. Prior to unclogging a sink with water, use a basin or cup to remove the standing water. Always attempt to plunge the water first. Small clogs are often easily dislodged with the standard cup plunger. It's recommended to try using one with a flat rim that creates a seal over the hole to apply the pressure necessary to dislodge it. Ensure that the sink contains the right amount of water to submerge the plunger's head.  Another way to solve the issue can involve taking a half-gallon of water and bringing it to a boil with heat. After taking measures to remove the sink's standing water, pour the boiling water directly towards the drain with the aid of a steady stream. It should start to drain. If it fails, let the water cool completely, then repeat an additional time. Baking soda mixtures offer a natural way to unclog a sink, as it proves gentle on the pipes in comparison to chemical openers. Pour a single cup of baking soda down the drain in addition to white vinegar of the same amount. Place a sinkhole cover or rubber stop over the opening. Wait 15 minutes, then remove the cover and run the water down to clear out the clog.

Wait for an Adjuster After a Storm?

10/6/2022 (Permalink)

When storms hit the area, you might be thinking, "should I wait for an adjuster"?

Don't wait for a flood insurance adjuster following adverse weather or flooding. Contact water and storm damage specialists if you need assistance with flood damage mitigation or restoration. Our team has put together a few reasons not to wait before documenting the damage and taking steps to limit the extent of secondary damage to your home.

1. Documentation Is All You Need to File a Claim

An insurance adjuster does not need to witness damage firsthand to process a claim, but you do need to document the damage. Take extensive dated photographic or video evidence. Keep records of possessions, as well as their condition and value, and locate receipts for high-value items if possible. Footage and itemized records should be enough to prove your home and possessions sustained the damage you claim.

2. Adjusters Are Likely To Be Backlogged

Depending on the extent of a flood or storm and how many homes and businesses were affected, it may take adjusters a while to follow up on your flood insurance claims. It is better to document and immediately take steps to mitigate damage to keep conditions in your home from worsening. As a matter of fact, your insurance may not provide as much of a payout if you cannot prove you did everything in your power to limit damage in a timely manner.

3. Secondary Damage Can Start In Hours

The longer water damage sits, the more likely it is that building materials and contents will need to be replaced rather than restored. Mold damage can start to emerge within only 24 to 48 hours following a flood. You should take steps to eliminate the presence of water and moisture in your home as soon as possible.

Where Should Home Fire Alarms Go?

10/2/2022 (Permalink)

While many homes in Texarkana come already installed with all the smoke alarms you need to make sure you are keeping your family safe. As more research has been conducted over the years on fires and how they spread, requirements have changed. Many older homes do not meet these standards which can be dangerous in the case a fire does occur. Keep your family safe by ensuring a fire alarm is located in the following four locations! Bedrooms - The National Fire Protection Association suggests the placement of a fire alarm in every bedroom of the house. This ensures that if a fire occurs while your family is asleep, the alarms will wake quickly wake up everyone. Outside Every Sleeping Area - Not only should alarms be inside every bedroom, but there should also be a smoke alarm right outside the room or any other sleeping areas as well. This is so you can react and start to escape before any fire or smoke even enters your room. 10 Feet From Your Kitchen - Kitchen fires result in approximately 50 percent of all home fires, many of which result in serious fire damage to your home. Make sure a fire alarm is located 10 feet from your kitchen rather than inside it since smoke or steam from cooking can easily trigger it. Every Level of Your Home - Ensure that there is as least one smoke alarm on every level of your home. Don’t forget your basement! Serious fire and smoke damage can occur from an undetected fire that starts in the basement. It doesn’t take long for a house fire to quickly get out of hand! That’s why it is so important to have all the required fire alarms installed so you can quickly get everyone out of your house and get in contact with the fire department and a fire restoration company to minimize the fire damage to your home.

Why Work for SERVPRO of Texarkana?

9/27/2022 (Permalink)

At SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. Coupled with a family-oriented culture and a standard of excellence in all we do, not only do our team members feel right at home, but they also end the day knowing that the work they deliver is among the best in the industry. At SERVPRO, positions are always available for the right individuals who wish to join us in our vision of becoming the premier cleaning and restoration company in the world. Not only is it our mission to develop a team of quality people who focus on fairness, excellence, and mutual respect, but we are also creating opportunities for our team members to grow within the organization. We desire to see you succeed!  So no matter which role you play in our organization, whether it is at the front desk taking calls or on the front lines extracting water, you can be certain that you are fulfilling duties that go beyond administrative tasks or heavy lifting, you are helping us restore hope and normalcy to the lives and daily routines of some of the most vulnerable and even traumatized members of our communities.  If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. To apply, please drop your resume by our office!

Commercial Business Fire Damage

9/27/2022 (Permalink)

The premiums for a bar, garage or a conventional office building may vary widely based on the difference in fire risk levels. Businesses that use hazardous or flammable equipment may have higher insurance premiums. These operations may involve

• Alcohol
• Chemicals
• Cooking equipment
• Smoking
• Vehicles 

Structural Components - A building made of combustible materials such as wood may pose a greater fire risk than a structure that is built out of fire-resistant materials. Owners should consider the risk of fire in the primary structure in addition to any additions or modifications. The degree to which building materials may succumb to fire and the distance of a business from the nearest fire station may drive up the cost of a commercial insurance policy. Fire Safety Equipment - It is also crucial that a business be equipped with fire safety equipment. This may include

• Alarms and detectors
• Fire extinguishers
• Sprinklers

Some regional building codes require hardwired fire alarms. These systems should also have a battery backup in case of power failure. Battery-powered smoke detectors should also be regularly tested and the batteries should be changed. Have fire suppression systems and equipment such as extinguishers periodically inspected to ensure that critical components will function in the event of a fire. All of these factors may impact the costs of commercial insurance coverage for a business located in Birmingham, AL. A business owner may want to compare commercial policies to find the right level of coverage for fire damage.

Restoring Your Commercial Property After A Water Damage Event

9/16/2022 (Permalink)

Flooding and water damage events at Texarkana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage Can be Extensive

9/1/2022 (Permalink)

Fixing Your Home After a Storm is Easier With Professional Help

If your home has experienced a storm that was powerful enough to cause gusting winds, you should inspect your home's exterior for missing siding, corner pieces, and shingles. Shingles that are loose can pose hazards later, even in dry, sunny weather, if they fall to the ground. Shingles are very heavy and can cut someone. If a nail is still attached to the shingle, this can pose additional risks if someone steps on one that has fallen point-side upward.

While Texarkana homes are beautiful, this does not stop them from being subject to storm damage. Damage from storms can range from broken tree limbs scratching siding and breaking windows to entire trees falling on your home's or garage's roof. Carports are also damaged quite often and easily by strong winds, especially when heavy items are pushed into their support structures. Hail can also create damage to exterior furnishings such as lawn chairs and tables.

Restoration is not Easy, but it is Possible

If you have damage from a storm, it is imperative to begin restorative work and repairs immediately. Dented items such as metal table tops and outdoor grill covers can suffer from additional damage if left unrepaired. Painting such surface will keep rust and corrosion to a minimum.

We at SERVPRO can help you eliminate the damage from the storm, and recreate your personal paradise. Damage to your home's structure is also possible. Windows and doors that have been affected by the storm can be repaired and rehung. Appearance is as important as functionality, and we strive to make your disaster a distant memory as we work to make it "Like it never even happened." both inside and out.

Professional Crews are Available 24/7 to Begin and Complete the Work Needed

Call us at SERVPRO of Texarkana at (903) 832-4400 so we can inspect and assess the work needed to bring your home back to normal again. Our professionals are IICRC trained and certified in both large and small damaged areas, and collaborate to decrease the amount of time required to complete all needed repairs.

Residential Water Damage

9/1/2022 (Permalink)

SERVPRO Can Remediate Damage Caused By Bad Weather 

Despite much of the nation suffering from record high temperatures and an extended period of little to no rain, Texarkana weather is rolling along with storm warnings out now for much of the state. In the summer months, microbursts are particularly damaging. At SERVPRO of Texarkana, we have seen the effects of water from a typical rain shower (several hours) fall in less than 30 minutes in a microburst. It rapidly overcomes sandbags and other protective measures with flash flooding damaging commercial and residential structures before anyone is aware water has gotten in.

To make the situation even worse are the extremely high winds that accompany microbursts. These sudden downdrafts are often more destructive than a tornado over a small location. Neighborhoods and commercial areas hit by one sees roofs ripped away in seconds and smaller structures sometimes completely pulled off of their foundations. When that happens, the wind-driven rain completely soaks the interior of a home and business; damaging the structure and usually destroying furniture and anything else that might be inside.

When a microburst arrives, there is nothing you can do to stop it. Any actions taken to reduce water damage must be preventive and occur well in advance of the storm. Fortunately, SERVPRO of Texarkana has the team, training, and equipment to take care of any need before or after the storm.

We offer inspections to determine the best prevention plan for your home or business. Our 24-hour emergency response team can quickly determine the extent of any storm damage and provide a thorough list of what tasks need to be accomplished in order to return to your home or reopen your doors for business.

If you want to take advantage of our inspections for homes and businesses, contact SERVPRO of Texarkana at 903-832-4400 today to schedule an appointment.

Slow Roof Leaks Can Cause Major Damage to Your Commercial Building

8/19/2022 (Permalink)

Some may argue that the most dangerous damage to a building is a slow roof leak. Roof leaks are not always gushing waterfalls. Sometimes they are slow trickles that can cause extensive damage when left undetected. Damages can range from saturated materials to compromising structural integrity to microbial growth. No amount of damage is a good thing, but some are worse than others. 

What Can Cause a Roof Leak? 

Fierce winds, thunderstorms, hail, and snow can produce roof leaks. Poorly or improperly installed roofs and aging of roofing materials can also be the culprit. Since a roof leak can occur at any point, it is best to have your roof inspected once or twice a year. Contact a roofing specialist after a severe storm or if you notice the following signs.

Potential Signs of a Roof Leak 

• Discoloration of ceilings or walls 

• Discoloring or falling ceiling paint 
• Peeling paint or bubbling wallpaper 
• Crumbling drywall 
• Wood in attic decaying 
• Shingles that are curling, cupping, or missing 

• A persistent musty smell or foul odors 
• Presence of mold on ceiling and attic 

How Do You Know If You Have Microbial Growth? 

Microbial growth forms when spores in the air make their way into high moisture areas such as the bathroom or kitchen. If your commercial building leaks, the microbial spores could feed off the moisture and begin to spread. Microbial growth can be hazardous to the health of everyone in your building if not treated promptly and correctly. Once it sets into materials, it can be difficult and costly to remove. Microbial growth can also travel through HVAC ducts. Unresolved, it can result in a shutdown of the facility for health risks. It only takes a couple of days in the right conditions for mold to grow. Therefore, it is crucial for mold prevention to repair any structural damage as soon as it occurs. 

Tackle the Problem Before it Worsens 

The most important thing to remember when experiencing damage is to act fast. Waiting to repair or contain a leak can cause long-term damage and become costly. A roof leak may not be located where the actual damage is visible. Water can travel quickly and may be tricky to pinpoint the actual source. Just because water is not actively pouring from the roof leak does not mean that it will not happen in the future. If you see signs of a roof leak, minimize the potential damage and act now.

If you suspect water damage has occurred, contact SERVPRO of Texarkana immediately. Our trained professionals are on standby to perform water restoration and get your company back up and running in no time!

SERVPRO Halloween Fire Safety Do’s & Don’ts

8/16/2022 (Permalink)

Holiday Fire Threats

Creating a spooky and scary Halloween vibe often relies on lighting effects in your home and yard. Jack-o-lanterns, candelabras and fog machines are classic props during spooky season. Even though these props are super cool, they also pose huge safety risks. The National Fire Protection Association estimates that Halloween decorations cause 800 house fires every year, which totals about $11 million in property damage. And that’s not accounting for the damage that can come to you if your costume meets an open flame. That’s why SERVPRO of Texarkana has created a list of Halloween do’s and don’ts to ensure that you have safe fun- without giving up the spookiness.

Decorations

Most decorations are extremely flammable due to the materials that make them up. When purchasing items make sure they pass the safety check:

DON’T use a candle inside of your jack-o-lantern. Pumpkins can be easily tipped over by kids or pets and catch whatever it is surrounding on fire.

DO use an LED light, electric candles or glow sticks.

DON’T use hay bales, dried flowers or leaves or paper if they’re paired with a flammable decoration. Also don’t put flammable decorations in the path of any exits in case of emergency.

DO use flame-resistant and non-flammable materials if possible. Avoid having a wood burning fire inside if you believe it will be left unattended for any period of time.

Fact: More than a third of house fires are caused by misuse of candles during a holiday season as decoration.

Costumes

Most Halloween costumes pose a fire hazard. When choosing a costume for yourself or your children only choose fire retardant materials. Avoid costumes that are bulky, hard to navigate in or have an excess of fabric. Coach children to stay away from live flames when at a Halloween party or trick-or-treating. Glow sticks and flashlights are a safe and easy tool for your kids to light their way during the night of festivities. If your child has a mask, make sure it is properly fitted to easily see. Review fire safety drills with your kids- such as STOP, DROP and ROLL.

Final Tips

Get ahead of the holiday by ensuring that your fire and smoke alarms are working and have fresh batteries. Check up with your neighbors to make sure they’re prepared for spooky season as well- as fires do spread. Have an evacuation plan in place in case of emergency.

How To Protect Your Augusta Home Against Rainwater

8/12/2022 (Permalink)

Waterproof the Exterior Of Your House 

At SERVPRO of Texarkana we understand that the aftermath of water damage is one of the most stressful things that a homeowner can experience. It can be a very big and expensive problem if not treated properly and in a timely fashion. The best way to deal with water damage is to stop it before it starts. The exterior of your house is the first line of defense against water damage.  

Maintain Your Roof 

The roof’s primary purpose is to keep water out of your shelter. Not making sure your roof is taken care of can lead to a host of problems- the worst being extensive water damage that could permanently damage the structure of your home.  Most roofs have a 20-30 year lifespan, however climate, weather conditions and even trees could cause damage to your shingles and create a leak. It’s best to periodically inspect your roof for damaged or missing shingles. Replacing compromised shingles is a quick and inexpensive fix that can extend the shelf life of your roof.  

Add Sealant to Your Windows And Doors  

Entryways to your house are common sites that promote water damage and leakage into the home. Water can seep through the cracks around your windows and doors if they aren’t properly secured. Instead of waiting on the leak to happen, go ahead and make sure these areas are weather-stripped and have fresh sealing. You can easily repair large cracks with insulating foam sealant or dd some caulking where the window meets the siding.  

Make Sure Your Home’s Exterior Is Protected  

If you’re spotting some signs of water damage on your interior walls but aren’t seeing a source of leakage, it’s highly likely that water is entering through holes in your exterior walls. If your siding or exterior paint aren’t well managed water could seep through inside your home. Common sidings such as stucco, aluminum siding or wood siding has to be painted in order to protect the home against water properly. Paint is more than a pretty feature, it seals your siding and protects your home from weather related issues.  

Making sure your gutters are properly functioning and aren’t clogged is also a huge part of protecting your home from water damage. If your gutters are full of leaves, sticks and pine needles or not angled correctly, water will be redirected down the side of your house and collect at the base of your home. Start by clearing out all the junk in your gutters and ensuring that they are not damaged.  

Correctly functioning gutters should send water through the downspout, which shoots water away from your home. When checking gutters make sure that your downspout extends far enough at the bottom to redirect the water drainage to a safe distance away from the base of your home.  

Pro Tip: Downspouts should direct water at least three feet from the exterior walls of your home.  

Avoiding Storm Damages for Your Home

8/9/2022 (Permalink)

Ten Easy Steps to Protect Your Home from Storm Damage 

1. Replace missing or damaged shingles.

When a shingle is damaged it is much more cost efficient to replace it immediately. As waiting until the damages are so severe that you must replace an entire section of roof, or the whole roof.

2. Repair or replace loose siding.

The same rule of thumb applies here with siding as it does roofs.

3. Ensure proper sealing of doors and windows

If your home isn't properly weather-proof, seeping water can pose a huge threat.

4. Ensure water flow is directed away from your home.

Make sure all water is flowing away from your home and towards a ditch, drain, or other proper retention area.

5. Keep your gutters clear.

Clearing gutters for free flow of water and proper downspouts are helpful in extending the life of the foundation of your home. Water damage by flooding is one of the quickest ways to devalue your home. Making sure the gutters are clear is the first line of defense in avoiding water damage.

6. Check for loose or damaged fence posts.

Wind can be an unexpected danger. Posts that are not nailed down could be a liability. Checking your fence posts is typically easy, Tip: Walk to each post and give a firm shake to each one to check for any needed repairs.

7. Regularly trim your trees.

Tree limbs can damage your home, and surrounding neighbor’s homes. Keeping trees trimmed and well managed is an excellent way to protect your roof and windows.

8. Keep your sump pump in working order.

Spring often brings a lot of excess rain, so before rain season starts, check that your sump pump is in proper working order. If you want to feel secure, having a backup sump pump is a guaranteed way to avoid flooding in your home.

9. Walk around your property.

If you know a storm is coming, take some time to check through basic maintenance steps to protect your home. Identify any items around your property that could pose as projectiles. These items could include lawn furniture, tools, or yard debris. Avoid damage by moving potential threats to a garage or shed to be safely stored.

10. Keep a generator on hand.

A bad storm could potentially knock out power to your home for hours or even days. Having a generator on standby could save you time and money ensuring you don’t have to throw away refrigerated foods or create water leaks from unpowered appliances.  

Storm season brings a lot of uncertainty, but that doesn’t mean there’s nothing you can do about it. If a disaster does occur, feel safe knowing you can call SERVPRO of Texarkana at 903-832-4400.

Prevention and Preparedness is Key

8/5/2022 (Permalink)

Emergency Plans Can Save You Time and Money

SERVPRO of Texarkana aims towards achieving prevention of property damage before and during emergency water or fire damage. SERVPRO can help towards protecting your business through forming an emergency response plan that is tailored to your business. Preparedness is key. The goal of the plan is to help in familiarizing you with your property before a loss occurs so you can react quickly and with confidence to stop would-be extensive damages. Preventing damages can often mean that during a water or fire loss, being able to recall where water shut offs and gas shut offs are located can help to stop the source of the loss from furthering damaging your property.

SERVPRO Isn’t Your Ordinary Restoration Company

The SERVPRO system has over 1,900 franchises sprinkled across the United States, allowing you to find a SERVPRO near you – Quickly. Each franchise is capable of servicing from smaller deodorization projects to multi-story commercial water and fire losses. No matter the size loss, our team can handle any restoration need you have. Our team is expertly trained through IICRC certifications and testing, as well as conducting continuous field training amongst internal teams. Producing expert-level restorative practices and sharing this skillset with team members helps in succeeding to achieve customer satisfaction and care.

Continued Training Means Client Satisfaction

Achieving 5-star / Level-10 client satisfaction from our practices is our goal. SERVPRO of Texarkana can quickly begin to restore your property including structural restoration, contents cleaning, textile cleaning, restoration practices and more. Our team achieves the highest level of client satisfaction through continued field training and offering all services needed to completely restore your property to preloss condition. Our teams are consistently continuing pathways to learning all they can about SERVPRO restorative processes and continuously learning how to best set expectations with customers on what to expect during our process.

Should you need SERVPRO services after an emergency water or fire loss, know that our team of experts aim to provide the best quality customer services, 24/7, 365 days a year.

Pipes Burst in Your Home?

8/2/2022 (Permalink)

What Causes Pipes to Burst?  

No one wants to deal with the damage, expenses, and messes that pipe bursting causes. But what causes these pipes to burst during winter in the first place? The most basic explanation is that the water coming into your home from outside is much, much colder than it was during the summer season. The extra cold water causes pipes to contract in weaker parts, which causes them to burst. This takes place as the pipes begin to become physically unable to hold up to the water pressures inside them.   

A frozen pipe can be noticed as early as when water ceases coming out of the faucet as your turn them on. When you notice this, check to make sure that the water is still running and there isn’t a source leak somewhere. After you’ve confirmed these steps, continue your inspection by making sure no pipes have burst. If your pipes are indeed frozen, do not try thawing them yourself. Have an experienced plumber come and thaw your pipes for you. This prevents further consequences, and you rest easy knowing your plumber knows how to thaw the pipes and where the frozen pipes are.  

What Temperature Do Pipes Freeze? 

Freezing temperature for water is 32 degrees Fahrenheit. The pipes inside your home are protected from freezing temperatures through your home’s insulation. This means that on days that it is 32 degrees outside, your pipes won’t necessarily freeze. Pipes typically begin to freeze when the outside temperature is at least 20 degrees Fahrenheit.  

Fun Fact: Did you know pipes can burst in warm weather too? Very hot temperatures and water being in high demand can make pipes vulnerable and more prone to bursts.  

What Precautions Can Be Taken to Prevent Pipe Bursts 

Stopping the contraction caused by cold water is not something that can really be manipulated or controlled. The best step is to be mindful of your plumbing system as the temperature changes and be on the lookout for leaks. While there isn’t much you can do to control leaks caused by temperature changes, we do have a list of 6 things you CAN do to avoid water pipe bursts: 

1. Keep Your Water Faucets Running: If temperatures fall low, keep one or two faucets running on a drip. Consistent water moving through the system should keep pipelines from freezing.  
2. Leave Cabinet Doors Open: If your sink is located on an outside wall, leave cabinet doors open to allow warm air into the cabinet.
3. Direct Warm Air to Colder Areas of Your Home: Most often pipes that freeze are located near an outside wall or window, so be sure to direct warm air to the colder areas of your home.
4. Separate Your Hose from the Outside Faucet: Be sure to disconnect your hose from the outside faucet.
5. Seal Leaks Where Cold Air Can Creep In: Where pies are located, seal any openings where cold air could enter. Look for air leaks around electric wiring, vents, and pipes. Install caulk or installation to keep the cold out.
6. Keep Track of Your Home’s Temperature: Try to be proactive and prevent temperatures from dropping below 32 degrees where any water lines are in your home.

Pipes Burst Leaving You Flooded with Emotions? Give SERVPRO of Texarkana a call at 903-832-4400 and we’ll make it "Like it never even happened."  

Smoke Detectors

7/28/2022 (Permalink)

Whether you’re at home, a hotel, or on a cruise ship, smoke detectors are important to you and your loved ones. They give residents peace of mind, and it helps get people out safely in the event of a fire or smoke emergency.

 If they aren’t properly maintained, they can become a nuisance, beeping when the batteries are low. The constant beeping can drive you and others crazy. And they become unreliable in this low-power state.

Here are some quick tips to help keep your smoke detectors in good working order, and your family protected:

• At least one smoke detector should be installed on every level of your home, but it’s best to have one in each bedroom.
• Change the batteries once a year. Changing your batteries in the spring when you do your spring cleaning or on New Year’s Day is easy to remember.
  • If you replaced the batteries (and you're sure the batteries are fresh) and your alarm is receiving power but it still won't stop chirping, the detector probably needs to be reset. Disconnect it from the ceiling, remove the battery, and press and hold the test button for 15-20 seconds. The unit should beep several times, and stop. Put the battery back in and reconnect the detector to your ceiling or wall.
• Test your smoke detectors once a month.
  • If the alarm doesn't sound when you press the test button, try pressing and holding for 10-20 seconds. If it still doesn't work, the battery could be loose, or your AC or power may not be on (check that the red or green light is continuously lit). 
• Make note of your smoke detector install and/or expiration date.
  • Alarms don't last forever: the average lifespan of a smoke detector is 10 years. If you aren't sure when it was installed, replace it immediately.  

If you end up with smoke damage in your home, SERVPRO of Texarkana is always here to help.

My Commercial Kitchen Went Up in Flames

7/28/2022 (Permalink)

ips On Fire Safety in the Kitchen 

Cooking fires are the leading cause of building fires. Whether you are preparing a full course meal or making a quick snack, following our safe kitchen techniques can keep members of your staff and your building safe. Here is the SERVPROof Texarkana's ‘Tips List’ regarding fire safety in the kitchen: 

1. Never leave a stove unattended while in use. Staying in the kitchen while you’re frying, grilling, or boiling food can ensure a lack of problematic issues. If you do not always have someone to man your kitchen, turn all burners and the stove off while you leave the room.  
2. Keep your kitchen and cooking area free from flammable materials. Keep anything that could easily catch fire away from your stovetop. Examples of these items are oven mitts or towels.
3. Keep cooking equipment clean at all times. Food particles left in kitchen appliances, uncleaned grease on stovetops and dust buildup are considered fire hazardous. Make sure you’re wiping things down after every usage.  
4. Never throw hot grease in the garbage can. Always let grease cool before disposing of it in the garbage can, if grease hasn’t had ample time to cool down it could ignite other materials within your disposal. A good additional tip is don’t pour grease or oil down the drain.  
5. Wear close-fitting or tightly rolled sleeves. Loose clothing can easily catch on fire if it comes into too close contact with a gas flame or burner. Keep your staff and kitchen safe by wearing the proper clothing. 
6. Keep a fire extinguisher nearby. Make sure you have the correct type of extinguisher placed in your kitchen, and that all staff are properly trained in how to use it.  

If A Fire Does Occur, What Should I Do? 

If a fire does occur, it is important to be prepared. Remember that your safety comes first! If you cannot safely extinguish a fire, get all staff and customers outside quickly and close the door behind you to contain the fire. Be sure to call 911 as quickly as possible to alert emergency responders to the fire. If fire is prompted due to grease, put a lid over the pan, turn off the stove and leave the pan covered until the fire is completely out.  

Commercial Kitchen Fire Got Your Emotions Up in Flames? Give SERVPRO of Texarkana a call 903-832-4400 to schedule a consultation today.

Clouds

7/25/2022 (Permalink)

Did you know there are different kinds of clouds that can deliver rain and snow, as well as thunderheads that can produce lightning and heavy precipitation?

Rain/Snow

Stratus clouds are low to mid-level clouds that develop into horizontal, flat formations, and stratus clouds can appear dark and dense or white and puffy. Storm fronts are often preceded or followed by stratus cloud formations carrying precipitation as rain or snow. Because temperatures are warmer closer to Earth and cooler higher up in the atmosphere, low-hanging stratus clouds generally bring rain while higher stratus clouds are associated with snow.

Thunderheads

Cumulus clouds are dense and puffy vertical cloud formations that extend as high as 15,000 meters (50,000 feet) into the atmosphere. Although cumulus clouds are common on sunny, fair-weather days, they earn the moniker of thunderheads because of their tendency to produce thunderstorms. A cumulus cloud becomes a cumulonimbus cloud capable of severe thunderstorms when sufficient heat, updraft and moisture combine in the cloud to produce lightning, thunder and heavy rains.

The next time you see cloud formations in the sky, see if you can figure out what kind it is.

After Fire Tips

7/17/2022 (Permalink)

The aftermath of a fire can be chaotic and emotionally devastating. You may be concerned with the damage done to your property, and the business you’re likely to lose as a result of it. Although it can be difficult, it’s important to stop, take a deep breath, and prioritize what needs to be done. Follow these steps to help make sure your loss goes smoothly as possible.

1. Contact Your Insurance Provider
   
   It’s important to contact your insurance provider first, so that you can begin the process of filing a claim. Your provider will want to send a claims adjuster to assess the damage, and the sooner this can be scheduled, the sooner you will receive payment to pay for restoration services.
   
   2. Secure Your Property
   
   Fire can leave your building with large holes in the walls and ceilings, leaving the contents exposed to further damage. Your insurance will cover damages from the fire, but it won’t cover damage from rain and snow entering the building after the fire, or theft resulting from the building being easily accessible.
2. Document the Damage
   
   Your insurance company will require evidence of your losses. Take photographs or videos of as much damage as you can without putting yourself in danger. It’s also good to compile a list of everything lost in the fire. If you have receipts or other documentation, start pulling these together. 
   
   4. Resist the Temptation To Clean Up
   
   Although you may feel tempted to begin throwing things away or making repairs, don’t. It’s important that the claims adjuster has a chance to assess the original damage. It’s also better to let a fire restoration specialist assess your property before throwing it out. Items you believe to be destroyed by smoke damage may actually be salvageable through smoke cleaning.

If you experience a loss, give us a call. We will come out and discuss the process, on what we can and cannot do, and how to get started in the restoration process.

What to do in case of a flood

7/17/2022 (Permalink)

Many people believe that because we don’t live near an ocean, our homes are not at risk of flooding. Even though we won’t have sea water near our homes, we still can have rain water, river water, or even lake water. You should always be prepared for anything, because it can happen when you least expect it. Here are some tips to stay safe while you’re indoors and outdoors.

Indoors:

• Turn off the power and water mains if instructed to do so by local authorities.
• Boil tap water until water sources have been declared safe.
• Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
• Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
• Don’t use gas or electrical appliances that have been flooded until they have been inspected by a qualified technician.
• Dispose of any food that comes into contact with flood water.

Outdoor:

• Don’t walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over.
• If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
• Don’t walk on beaches or riverbanks.
• Don’t allow children to play in or near flood water.
• Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
• Stay out of areas subject to flooding. Under passes, dips, low spots, canyons, washes, etc. can become filled with water.

You can never be too prepared for any kind of disaster. The most important thing is to stay aware of conditions, so you can ensure the safety of yourself and your family.

Different Stages of loss

7/12/2022 (Permalink)

Here are the reasons you should mitigate your water damage sooner than later.  

Water Damage Time Line

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpet
• Photographs, books, and other paper goods start to swell and warp

Hours 1-24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

After 1 week

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
• Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We respond promptly, and dry your home quickly, minimizing the damage that your home sustains.

Why Choose SERVPRO?

7/7/2022 (Permalink)

Why Choose Us?

• Faster To Any Size Disaster

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Casper provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time for your flooded basement, day or night. Rapid response to all surrounding areas of Texarkana.

• Highly Trained Technicians

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.  

• Advanced Technology

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Texarkana Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Call Us 24/7 – 903-832-4400  SERVPRO of Texarkana

Preventing Mold Damage in your Basement

7/1/2022 (Permalink)

SERVPRO of Texarkana wants to help educate others about mold: 

Mold:

• can grow almost anywhere 
• to grow, needs:
• above-freezing temperatures
• protein, such as in animal dander, skin cells, wood, plaster, carpet
• moisture
• oxygen
• grows rapidly
• damages property
• thrives in basements

SERVPRO of Texarkana is licensed in mold remediation. We know that the best offense against mold is a good defense. Check frequently for leaky appliances that may drip into your basement causing mold to grow. Mold can also affect your health by producing allergens and irritants. You should never work with mold without having the proper equipment to protect yourself. SERVPRO of Texarkana has the training and equipment to remediate mold. 

SERVPRO of Texarkana suggests the following criteria for preventing mold damage in your basement:

• Maintain humidity below 40%
• Use water-resistant materials in building/repairing the basement
• Use galvanized or stainless-steel hardware
• Repair leaky pipes
• Cover any dirt in crawl spaces. This will prevent water from seeping through the ground
• Ventilate the basement
• Elevate equipment and inventory above the floor

Mold in Rental Property

6/28/2022 (Permalink)

SERVPRO of Texarkana presents: Mold in Rental Property

Mold:

• grows from mold spores
• spores are too small to see unaided
• spores can survive harsh environments for many years
• can grow almost anywhere 
• needs to have only
• above-freezing temperatures
• protein, such as in animal dander, skin cells, wood, plaster, carpet
• moisture (high humidity is enough)
• grows rapidly
• damages property
• has a bad smell
• is unsightly

If you have a small amount of mold on a dish, you can clean it. You can even throw it away. However, if you have a large amount of mold, you need licensed mold remediation. The Environmental Protection Agency (EPA) defines a “large amount” as 10 square feet or more.

SERVPRO of Texarkana is licensed in mold remediation.

Talk to your landlord if you think he/she should hire licensed professionals.

We are locally owned and operated. We are available 24/7 so give us a call for any of your mold questions. 903-832-4400.

Why SERVPRO of Texarkana?

6/22/2022 (Permalink)

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of Texarkana a few questions before you hire us! Consider these:

• First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
• Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of Texarkana, we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
• Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

Give our office a call for any question. 903-832-4400.

Wind-Damaged Home in Texarkana?

6/15/2022 (Permalink)

Do you know that our SERVPRO team in Texarkana responds to storm damage emergencies 24-hours a day? Last month, strong winds and severe weather pummeled the area.

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects outdoors should be secured, and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have 58 miles per hour wind gusts and/or hail one inch or larger. Seek shelter inside a sturdy building.

Preparing for High Winds

• Remove any dead trees or overhanging branches near structures
• Remove loose objects outdoors, on patios, roofs, or balconies that could blow away
• Shutter windows securely and brace outside doors
• Bring in unsecured objects from outside and secure things that could blow away and cause damage or injury

 Call Us Today!

When your home or business needs storm damage restoration services, our local team in Texarkana will restore the damage, “Like it never even happened.”  Call us today at 903-832-4400.

Franchises are independently owned and operated.

Smoke Detector Safety Tips

6/9/2022 (Permalink)

Our team in Texarkana responds to fire damage emergencies 24-hours a day, every day of the year. Smoke alarms play a critical role in a home fire escape plan. Working fire alarms give residents early warning so they can get out of the house quickly. Here are some smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety

• A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area.
• Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us Today!

When your home or commercial business needs fire damage restoration services, our local team in Texarkana will restore the damage, “Like it never even happened.”  Call us today at 903-832-4400.

Franchises are independently owned and operated.

Pack Out and Move Out Services

6/5/2022 (Permalink)

Sometimes it is necessary to move and store belongings offsite while the restoration process is underway. Our team in Texarkana can help by conducting an organized and efficient move-out of the area requiring restoration. Then, when the restoration process is complete, we will coordinate the return of your stored belongings. 

It is already stressful enough having the inconvenience of a water or fire loss. Let us make the process less stressful for you.  

Service: Water damage-related cleanup & repair

Call Us Today!

Property damage can happen at any time, and when the damage is extensive, you may need to relocate your household items until the repairs are complete. When your Allied Gardens home or commercial business needs move-out and pack-out services, our local team in Texarkana is Here to Help. Call us today at 903-832-4400.

Franchises are independently owned and operated.

Flooded House Due to A Storm?

5/31/2022 (Permalink)

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your home or commercial business has water damage from a storm and needs emergency restoration services, our local team in Texarkana is Here to Help. Call us today at 903-832-4400.

Franchises are independently owned and operated.

How You Can Prevent Water Damage from Plumbing, Storm, or Flood Issues

5/23/2022 (Permalink)

Water Damage and Home Safety

When you suffer from water damage in a home, it's important to note the steps that could have led to its prevention. Plumbing, storm, or flood issues are extremely costly and typically require immediate action to remediate.

Leaking Supply Line

Washing machines tend to be fed by supply lines that face constant pressure. In the event that your water lines are composed of braided stainless steel, you often do not need to be concerned. The problem lies in whether or not the washing machine contains supply lines composed of PVC or rubber. These can easily rupture and wear out, which results in an entire laundry room flooding in the span of a handful of minutes if you fail to shut off the source of water in time. In short, use the right material for all lines.

Air Conditioning Condensation

AC units are designed to produce condensation in which moisture drips from the evaporator coil into a pan and is ejected from a property via a drain line. This system works until damage is taken by the pan or the drain line becomes clogged with dirt or dust. When water cannot escape, it will leak out from your AC straight into the house. All that unwanted water can damage the walls and floor, weakening the insulation.

Blocked Drains

Any drain, regardless of whether it is a kitchen sink, bathtub, or bathroom floor, can clog for a variety of reasons. Grease buildup, dirt, hair, toiletries, and other foreign objects have the potential to obstruct the pipe and prevent proper drainage. After a storm occurs drains can easily become filled with miscellaneous debris. When not taken care of on a routine basis, they can easily back up, resulting in water damage and flooding. 

Our team at SERVPRO of Texarkana have elite large-loss specialists that are pre-qualified and ready to help you. Give us a call at (903) 832-4400.

What Can Professionals Do to Help Flooded Homes?

5/11/2022 (Permalink)

Our Experienced Restorers Can Help with Mitigation and Cleaning After a Flood. 

Floods are common enough to the San Leandro area to warrant a preparation plan. Homeowners should know what to do in case of these emergencies, and often that means whom you can call to help when contending with the damage that these circumstances can cause. There are multiple strategies for restoring and cleaning up after a flood loss in your home, and our SERVPRO team can help.

How Does SERVPRO Address Standing Floodwater? 

One of the immediate obstacles to flood damage in Texarkana homes is standing water in the property's lower levels. Because traditional extraction devices might not be useful in these situations, namely, due to solids and debris, more powerful units must get used instead. Some of these options include:

• Self-priming trash pumps
• Truck-mount extractors
• Wet vacuums

Despite how overwhelming flood losses can be for area homes, our SERVPRO of Texarkana team can help with a fast and reliable response. Give us a call today at (903) 832-4400.

Can Debris Removal Benefit Post-Fire Cleaning of Home?

5/11/2022 (Permalink)

Emergency Services Play a Part in Lessening Loss Effects to Make Restoration Efficient.

Fires can occur from multiple sources, making restoration and recovery of these situations a broad spectrum of action. Often, the initial steps taken to reduce loss and out of pocket expense for customers can be among the most important to maximizing restoration efficiency. Emergency services can encompass multiple actions but often involve debris removal.

How Can Debris Removal Help Your Fire-Damaged Home in Texarkana? 

By removing heaps of charred remnants of the structure and particles like ash and soot, we can help the property in multiple ways after a fire in your Texarkana home. Our technicians recognize the benefits of debris removal to reduce the severity of carcinogenic particles and harsh odors in the environment. Other emergency services available with our general contracting include:

• Controlled demolition
• Utility repair
• Board-up/tarping
• Water removal

The combination of our general contractors and experienced fire restoration professionals on our SERVPRO of Texarkana team can make fire losses “Like it never even happened.” Call us today at (903) 832-4400.

7 Industrial Safety Tips For TexarkanaBusinesses

4/27/2022 (Permalink)

1. Have an emergency action plan. Do you have an evacuation route? Do all employees know where to exit and where to meet after? Ensure all employees are briefed on these critical details at the time of hire.
2. Conduct regular workplace inspections. On a casual stroll from one side of your workplace to another, you probably won't notice many safety risks because you won't be actively looking for them. Make it a point to do a regular workplace inspection. That way, you'll search for things that could pose a danger and spot things you've never seen before. A safety expert can also inspect your facility to identify risks and provide solutions.
3. Offer ongoing safety training. When employees are up to date on job safety, they're more likely to work safely. Regular safety training sessions benefit everyone and create safety habits.
4. If you're an employer, invite and involve your employees in safety planning; obtain their insight, give and take suggestions, and ensure that everyone is on the same page.

5. Wear a breathing mask at all times; mainly if you deal with dangerous or toxic chemicals or fumes, your workspace has debris, dust, and other flying particles.

6. Take breaks In this hectic and fast-paced work environment, and there is a greater risk for ailments and injuries since the employees maybe are overworked, exhausted, and unable to concentrate. Breaks taken off and on will help you keep afresh and focus well.

7. Be responsible for your safety. Your safety is your foremost responsibility. Life is precious: rather than be remorseful after an injury; it's imperative to maintain an attitude of caution begin implementing all safety measures beneficial to you while promoting safety at work. As per the requirement of your job, wear appropriate clothing and safety equipment. When in need of help, request for the same. Safety appliances are not to be avoided. Check tools before use. Be careful when undertaking a task under pressure or in a hurry, as hurrying could lead to carelessness, and carelessness could then culminate in an accident. A firm commitment on your part towards a safe work culture will enhance your productivity and provoke your co-workers to think likewise.

SERVPRO of Texarkana has what it takes to handle any safety-related problem, "Like it never even happened." Call us at (903) 832-4400.

The Process of a Sewer Cleanup Explained

4/11/2022 (Permalink)

A sewer cleanup is a different animal from an ordinary water cleanup. That's because the water could contain a variety of substances that are harmful to humans and therefore extra caution should be used. Contaminated water sometimes holds viruses, bacteria and other microbes. Examples of this type of discharge include the following:

• Sewer backup
• Flooding from rivers and streams
• Toilet overflow
• Standing water that supports microbial growth

This type of water problem can properly be called an emergency and it is important to get professional help right away. A SERVPRO company will arrive Faster to Any Size Disaster. An experienced water mitigation franchise has the training and certifications to adequately address the situation.

The Use of PPE

The technicians involved in a sewer cleanup will use the necessary precautions to keep themselves and everyone else safe. This means blocking off access to the spill area as well as wearing gloves, eye protection and even hazard suits as conditions demand. Professional equipment and training are the keys to an effective and safe sewer cleanup. Sophisticated equipment will remove the contaminated water from the area and then powerful air dryers will eliminate excess moisture.

The Use of Approved Disinfectants

Whether the restoration team is dealing with a flooded toilet or some other source of contaminated water, the area will need to be cleaned beyond what a regular cleaning service provides. Technicians will use cleaning agents that have been recommended by leaders in the cleaning and restoration industry. This will help prevent odors and guard against mold growth. While each sewer cleanup is unique and demands specialized training and knowledge, a professional team should be able to handle any situation. This includes the restoration or replacement of damaged contents and the rebuilding of such structural items as drywall and insulation. A professional job ensures a commercial building is cleaned to the highest standards.

3 Categories of Mold Personal Protective Equipment

4/8/2022 (Permalink)

Personal Protective Equipment for Mold Remediation

The mold cleanup process can disturb mold spores causing them to become airborne where they can be breathed in, get in the eyes or land on the skin. Face masks and other protective equipment can protect those doing cleaning from exposure. There are three categories of personal protective equipment for mold cleanup and removal. The appropriate category is based on the size of the area and the concentration of mold spores.

1. Minimum PPE
Minimum PPE includes gloves, goggles/eye protection, and an N-95 respirator. It is appropriate to use minimum PPE for small areas with mold damage. The N95 mask covers the mouth and nose, protecting the wearer from airborne particles, but does not provide eye protection.

2. Limited PPE
Limited PPE includes the use of half-face or full-face air-purifying respirators equipped with P100 filter cartridges. This level of PPE is recommended for areas between 10 and 100 square feet. The face masks used at this level provide a greater level of particle filtration than the N95 masks, though the half-masks still do not protect the eyes and neither option is capable of filtering out vapors or gases.

3. Full PPE
Full PPE includes a full-face, powered air-purifying respirator. This level of PPE is recommended for areas that exceed 100 square meters or for smaller spaces where high concentrations of mold spores are expected and jobs that will expose workers for extended periods. These respirators protect the entire face and head and have greater filtering capability than the masks in the other categories. These respirators require training to be used properly. Additionally, disposable clothing may be recommended for some medium and large jobs.
A professional mold remediation team in is equipped with and trained to use the proper face masks and other PPE for your job. The safest way to handle mold removal is to call a professional.

4 Tips for Making the Perfect Fire Escape Plan

4/8/2022 (Permalink)

When it comes to your family, safety is paramount. Because you never know when a fire might occur, it is always best to have a solid fire escape plan at the ready. Depending on the size and ages of your family members, you may need to add in particular elements that will ensure everyone's safety. Here are five great tips for making your fire preparation plan the perfect one for your needs:

1. Find at Least Two Exit Routes
Work with each member of your family to help them understand that the most important thing they can do in the case of a fire is to get out. No matter where they are in the house, they should be able to identify two different ways to get outside. Windows are an option as well, so be sure to explain (and practice) the process of using them to escape.

2. Choose a Meeting Place Outside
Designate a safe place outside of the home as an area for family members to meet in the case of a home fire. This could be a curb side, a mailbox, or even a neighbor's house. Help your family know exactly where to go, even if they don't have anyone else with them during an emergency.

3. Practice "Stop, Drop and Roll"
An important piece of every fire escape plan is knowing what to do if the fire gets too close. If a family member's clothing catches on fire, their immediate reaction should be to "stop, drop and roll." Practice this with every family member to help them be prepared.

4. Keep Doors Closed
A closed door can actually help prevent smoke and fire spreading more quickly. Where possible, keep doors closed while people are sleeping.
Being prepared is the best thing you can do for your family. In addition to a great fire escape plan, it is also important to have the contact information of a trusted restoration company to make sure your home is taken care of after any emergency.

5 Things to Do After A Flood

4/7/2022 (Permalink)

Floods can be caused by many things. Severe weather, a sudden downpour of rain, appliance malfunction, and broken pipes can all cause flooding in a home or business. The worse thing you can do when it comes to flood damage is not be prepared. Being prepared means knowing the right steps to talk after a flood has happened. If flooding has occurred, you definitely want to contact SERVPRO of Texarkana, who are certified & insured professionals that can successfully remove the water and restore your property – but there are steps you can take before they arrive.

TOP 5 THINGS

• Stay out of the damage
• Document with photographs
• Take Necessary Safety Precautions
• Are you in a Disaster Zone
• Check for Mold Growth

Make sure to have your insurance information on hand and reach out to your local franchise here at SERVPRO of Texarkana 903-832-4400

How To Ensure a Fire Sprinkler System Is in Good Shape

4/6/2022 (Permalink)

A fire sprinkler system is a vital piece of fire prevention for your company. The goal of a sprinkler system is to save lives from fire and to reduce property loss. As with most modern technology, sprinklers are finely calibrated and engineered mechanisms. They activate when sensors detect heat or smoke. Water-based systems then spray water onto the incipient fire and, if all goes well, douse the flames. For the system to work properly, all of its many components need to be in good shape and operational. The NFPA 25 document provides the standards for the maintenance and inspection of fire sprinkler systems, fire pumps, and standpipe systems.

Quality Fire Suppression

Few devices offer better fire protection than a sprinkler system installed in your company in. They must be designed, installed, and maintained to a high standard. An inspection should be conducted at regular intervals by knowledgeable personnel and should include the following components:

• Gauges
• Pipes and fittings
• Sprinkler heads
• Valves
• Connections
• Switches
  
  

Equipment should also be tested on a regular basis. If any irregularities are found, they should be fixed or the component should be replaced. Inspections and tests are also a good time to repair any errors from the installation process. A quality maintenance program ensures the integrity of the system and makes sure it will work as intended in an emergency.

Professional Fire Mitigation
Even a brief fire in your building can produce significant damage. A local fire remediation company can arrive on your property in less than four hours and begin the restoration process. If the sprinkler system went off, the technicians will begin a fire sprinkler cleanup. This involves removing the water from the building and drying out the property and the contents. If the fire sprinkler system worked as intended, the building is likely to have suffered very little fire damage. However, smoke and soot damage may still need to be cleaned up.

Can You Save Your Wet Carpet?

4/1/2022 (Permalink)

If you have suffered flooding in your home from a pipe break or another type of water damage, you may wonder if you should save or replace the wet flooring. It depends on a few conditions.

How Long Has the Flooring Been Wet?

If you discovered the flooding immediately after the water event, and the damage has been contained in a small area, you may be able to save the carpet. You must dry it completely within a few hours, however. Wet flooring that sits for a couple of days will begin to grow mold. If you suspect mold, call a water damage repair service right away.

What Type of Flood Water Damaged the Flooring?
Restoration can occur if the small water-damaged area is from a clean water source, such as a pipe break or leaky faucet. Water-damaged carpeting from any other water source should be removed and replaced by a professional as soon as possible.

Will the Padding Need to be Replaced?
If there is padding under the flooring, you will need to replace it. Padding soaks up water and is very difficult to dry. You may be able to salvage carpeting above the padding in some instances. It is important to stress that if you have never replaced flooring before, you should have a professional handle the job since it is easy to damage the carpeting. An experienced carpet layer will follow these steps:

• Carefully lift up the carpeting. If it is just damp along the bottom, roll it up and move it to a dry area. Unroll it face down and completely dry out the bottom surface.
• Make sure the subfloor is fully dry before you install new padding.
• After the carpeting is dry, lay it back down and secure it.
  
  

While it may be tempting to try to salvage your wet flooring after a pipe break, it is smart to have a professional assess the situation.

Vandalism and Graffiti Damage?

3/30/2022 (Permalink)

Keeping Your Texarkana Business Looking Great

Vandalism and graffiti never make a commercial business look favorable, and the damage can dissuade customers from walking through your doors. When vandalism and graffiti are left unmitigated, it sends a message to the vandals that it is okay to deface your business. Broken windows can cause significant water and mold damage when not repaired quickly.

Graffiti should be removed immediately so graffiti vandals will be deterred from striking there again.

SERVPRO of Texarkana responds to vandalism and graffiti damage emergencies 24-hours a day. We can clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Depending on the nature of the vandalism, our technicians will perform:

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Water damage restoration
• Fire damage restoration
• Mold damage restoration
• Contents cleaning

Call Us Today!

When your Texarkana commercial business or home needs vandalism and graffiti cleanup services, SERVPRO of Texarkana has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 903-832-4400. We’ll clean and restore your graffiti damage, “Like it never even happened.”

Franchises are Independently Owned and Operated

Choosing Professional Fire Restoration For Your Home

3/28/2022 (Permalink)

As a homeowner, you come to appreciate all of the various disasters and natural events that could adversely affect your residence. While you work hard to prevent these things from having a dramatic toll on the structural integrity of your property or ruining your possessions, it is not effective for all of the potential threats that you face. Fire, for example, can spark up from any number of circumstances and within a short period, can cause untold damage to your home.

Finding your home at the mercy of fire is nothing that any homeowner wants to experience. With the wide array of fire damage that could result from the unfortunate circumstance, your home might seem unsalvageable once the blaze gets extinguished. Fortunately, these effects are not something that you have to face alone. Our SERVPRO professionals can help you to overcome this widespread damage and reclaim your home's original condition quickly.

When our team arrives at your house following the initial call, our estimator is one of the first to get a good look at the damage that you face. Their job here is to assess the full scope of the damage, what contents of your home require further concentrated cleaning and restoration, what services are necessary for restoration, the personnel required, and finally, what areas and items are unsalvageable.

Our SERVPRO professionals often have to overcome secondary damages before the restoration can officially begin. Instances like water damage left behind from the extinguishment provide a hurdle to get past before work can begin on the rest of the affected areas. Through soot/smoke cleaning, deodorization, material removal and more, our certified restoration technicians work systematically to deal with every lingering effect directly.

Finding yourself staring at the effects of a recent fire in your home can leave you stressed and overwhelmed about what it takes to get your home back to preloss conditions. If you put your trust in our SERVPRO of Texarkana fire restoration technicians, this often massive project does not have to rest on your shoulders alone. Give us a call anytime that you need us at (903) 832-4400.

Click here for more about Oakland.

Mold... don't be scammed.

3/23/2022 (Permalink)

The services of mold remediation range from a simple wipe-down of slime mold on a few bathroom tiles, to full-blown containment and demolition of badly infested and damaged structural materials. Don't let scam artists fool you.

The level of service range from self do it, to requiring professional assistance, and that is determined by certain standards, some set by the US Environmental Protection Agency (EPA), and other protocol and recommendations are suggested by licensed Industrial Hygienists and even by mold contractors.

This is where it gets tricky. Some mold remediation contractors can take advantage of persons who are not familiar with mold to convince them that a whole lot of services are needed. Not all of these services are required. The EPA can provide the best information about mold.

Search “EPA mold” and a wealth of information will show up from their official website. This way, the consumer can sift through the mountain of “information” and get down to the basics. The EPA removes the fear and confusion over this topic. For example, the EPA says that the consumer should be able to clean away several square feet of mold without having to hire a professional. Of course they suggest safe practices and present thoughtful ideas about this suggestion.

The EPA also makes it perfectly clear when professional help is really required. If you have a mold problem that requires professional help, please consider SERVPRO of Texarkana at 903-832-4400.

SERVPRO Offers Tips to Prepare Your Roof for Storms

3/22/2022 (Permalink)

When a severe storm is headed your way, it's important to take precautions to protect your home. One of the most important parts of your house that need attention is your roof. A damaged or weakened roof can lead to serious problems for your home and family. In this blog post, we will offer tips on how to prepare your roof for storms and what to do after a storm has passed. If you experience any damage from a storm, please don't hesitate to call SERVPRO of Texarkana at 903-832-4400.

There are several things you can do to prepare your roof for an upcoming storm in Texarkana. First, check for any damage or weak spots on your roof. If you find any damage, make sure to repair it as soon as possible. You can also install roofing tarps or straps to help secure your roof in the event of a storm. Finally, make sure you have a solid plan in place for removing snow and ice from your roof if necessary.

After a storm has passed, it's important to do a thorough inspection of your roof for any damage. Look for missing or damaged shingles, broken tiles, and water damage. If you notice any damage, make sure to repair it as soon as possible. Damaged roofs can lead to serious problems for your home and family. If you experience any storm damage, please don't hesitate to call SERVPRO of Texarkana at 903-832-4400.

Mold... A Four Letter Word

3/21/2022 (Permalink)

Mold is a four-letter word… most people have a negative feeling as soon as they hear the word. Ironically mold is an important part of life. It is part of the fungi kingdom and it interacts with plants and the eco system in valuable ways. Scientists inform us that life, as we know it, would not be possible without mold. Bakers and brewers and cheese makers rely on mold and yeasts to make their products. There are hundreds of thousands of molds and only a few of them create negative affects on humans.

Why does mold have a bad reputation?

The answer is because there are molds that are able to produce tiny spores that become airborne.

One of the best sources to learn about mold is to visit the Environmental Protection Agency (EPA) website using mold as a search phrase. You will get easy to understand information about mold, and even tips on how to remove it. Another thing to do is to give us a call, SERVPRO of Texarkana 903-832-4400.

Six Classifications of Fire Damage

3/17/2022 (Permalink)

The Six Classes of Fire Damage: Your Quick Reference Guide

Although no one wants to experience a fire in their office or home, you never know when this unwanted disaster could transpire. Whether the disaster transpires because of a brush fire or bad electrical wiring, your property could suffer a wide range of adverse, inconveniencing outcomes. There are six classes of fire damage that your property can be subjected to. Learn more about these classes by reviewing the quick reference guide that appears below:

 Six Classes of Fire Damage

1. Class A

This type of fire damage results from combustible items in your household such as rubber, plastics, paper, and wood.

 2. Class B

Class B damages pertain to damage that results from liquids. It can also include solid items that became liquefied. Examples include paints, waxes, petrol, and gasoline. This class of fire damage does not include deterioration resulting from cooking liquids such as corn oil.

3. Class C

This type of fire damage results from flammable gasses. Some flammable gasses include hydrogen, methane, acetylene, and propane.

4. Class D

This kind of fire damage results from combustible metals. Some of them include magnesium, potassium, and titanium. This class is not common given that metals typically direct heat away from the fire.

5. Class E

Class E is a fire damage category that includes electrical equipment while also incorporating the materials from categories A and B. In addition to generating distinct types of damage, this class of fire damage makes it much more challenging to fight the fire.

6. Class F

Class F fire damage results from unsaturated cooking materials such as fats and oils.

Finding The Right Fire Damage Restoration Company

Irrespective of the category of fire damage that surfaces on your property, it is important for you to attain high-quality restoration services as soon as possible. To ensure that you attain the cutting edge, customized fire damage restoration services that you need and deserve, make sure the company you select possesses all of the following attributes:

• A good Better Business Bureau (BBB) rating

• IICRC-certified technicians

• Excellent customer service

• Good online reviews

When you find that your company has been impacted by fire, don't wait. Instead, accelerate and optimize the recovery process by attaining the best restoration services on the block. As a company with more than 60 years of industry experience and 1,650 franchises, the professionals of SERVPRO have built a strong reputation for consistently offering clients the excellent, expedient fire damage restoration services they deserve.

 Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of San Leandro is strategically located to respond quickly to your flood and water emergency event. When fire damage occurs in Texarkana, we have the resources and personnel to help. Call us today! (903) 832-4400.

What to Do About Bad Odors

3/14/2022 (Permalink)

An odor is comprised of tiny gas particles that are measured in microns. For comparison, the diameter of a human hair is measured at about 100 microns. Little odor particles (bubbles of gas) are about 4 microns in size. That is tiny and helps to explain how odor travels so easily through the air, and why certain odor particles that have settled on objects can be so invasive and difficult to remove.

Consumers have many deodorizing products to select from (too many). The majority of deodorizers are nothing more than masking agents (cover ups for unpleasant odors). Masking products can do a nice job of hiding unpleasant odors while these unpleasant smelling odors dissipate. Unfortunately, many odors linger and will outlast the masking agent. These “bad or strong” odors are usually from wet and oily sources such as: cooking oils, grease, urine, vomit, tobacco smoke, skunk spray, soot residues and others. Attempting to cover up these odors simply won’t produce lasting or satisfactory results. Success in eliminating strong odors requires thorough cleaning of the contaminated surfaces using special cleaning agents designed to tackle each specific source… the stink just won’t go away until the odor source is removed or neutralized. Some odors can last for years.

This is where the science of cleaning and deodorizing comes into play. Experts such as the technicians at SERVPRO of Texarkana understand the PH and chemical makeup of odor sources. They’re trained and even certified in correct odor removal procedures including how to apply effective professional cleaning agents that are not available to the consumer.

If your home, office or commercial facility has a difficult odor problem, we can help. Please call SERVPRO of Texarkana at 903-832-4400 to make it "Like it never even happened.” 

Will Air Quality Throughout My Interior Be an Issue?

3/9/2022 (Permalink)

Due to the soot and smoke particles left behind from a blaze, indoor air quality (IAQ) is always a concern. Along with smoke and soot, moisture left from water extinguishing the flames can bring the potential for mold and mildew. When left to fester, mold brings possible health effects for your family. We have skilled IAQ technicians at SERVPRO who can ensure the right equipment and products are used to restore air quality throughout the project. We can ensure your interior has breathable air between our methods and industrial-grade filtration while also battling microbial contamination and stubborn smoke odors.

Some of the tools we use to balance IAQ include:

Air Scrubbers: Air scrubber equipment reduces the debris and particulates from the surrounding air while cutting back on microorganism threats that pose a problem with moist conditions. This equipment pulls in contaminated air and traps airborne debris before putting out clean air.

Hydroxyl Generators: This is equipment with dual-action, working to deodorize your home's interior by chemically altering odor-causing compounds while working on purifying the air through filtration. Some units feature onboard activated charcoal filters that embed airborne molecules.

Cleaning Soot From Your Home

3/9/2022 (Permalink)

What About the Soot on Various Surfaces?

Charring is a typical result of a fire from the heat generated by the flames. During a standard restoration project, we work to restore, resurface, and replace materials as needed. We utilize a broad range of proven techniques and specialized equipment to handle even the most stubborn residue from soot and smoke. For example, soda blasting with a combination of sodium bicarbonate and pressurized air helps to blast away slight charring and residue carefully. The bonus is that the sodium bicarbonate is a deodorizer, so it serves a dual purpose of battling smoke odors. 

The nature of particles from soot and smoke is that they settle on ceilings, walls, and various flat surfaces quickly after a fire. DIY methods alone are often very time-consuming and may be extremely counterproductive. Our skilled technicians on the job bring best practices for each unique situation as we use dusting, vacuums, pressure washers, and dry or wet methods for handling the soot throughout your Hayward home. During this cleanup, our previously mentioned HEPA filtration also ensures that any particles that we loosen do not become airborne for redistribution throughout the interior.

For any areas that call for further intervention, we put controlled demolition practices into place to ensure restoration to like-new condition. 

Can home owners speed up the flood damage process?

3/5/2022 (Permalink)

What should you do after flood damage?

When a storm causes flooding, it often leaves affected homes looking wet, dirty, and uninhabitable. Thankfully SERVPRO is here to help restore your house “Like it never even happened.”

After you call SERVPRO to help with flood damage in your home, you might wonder if there is anything you can do to speed up the cleanup process. The short answer is, yes, there are some things you can do, but please be careful. If you are sure it is safe to do so, you can:

• Remove paper products or anything likely to stain (such as art prints or books) from wet areas.
• Hang up rugs or natural materials such as leather jackets to dry.
• “Tent” sofa and chair cushions to allow airflow.

However, floodwater can contain contaminants, so please do not attempt any of these unless it is safe. SERVPRO IICRC certified techs are trained to assess for pollutants and will advise you on what level of water damage you have and the best way to clean it. They will also take care of all aspects of cleaning, disinfection, and drying.

If you are worried about fire damage restoration, call SERVPRO of Texarkana (903) 832-4400.

What can professionals do to help your home?

2/28/2022 (Permalink)

Floods are common enough to the Texarkana area to warrant a preparation plan. Homeowners should know what to do in case of these emergencies, and often that means whom you can call to help when contending with the damage that these circumstances can cause. There are multiple strategies for restoring and cleaning up after a flood loss in your home, and our SERVPRO team can help.

How Does SERVPRO Address Standing Floodwater? 

One of the immediate obstacles to flood damage in Texarkana homes is standing water in the property's lower levels. Because traditional extraction devices might not be useful in these situations, namely, due to solids and debris, more powerful units must get used instead. Some of these options include:

• Self-priming trash pumps
• Truck-mount extractors
• Wet vacuums

Despite how overwhelming flood losses can be for area homes, our SERVPRO of Texarkana's team can help with a fast and reliable response. Give us a call today at (903) 832-4400.

Protecting Your Texarkana Home

2/28/2022 (Permalink)

Homeowners in the Texarkana  area, need to pay close attention to events within and outside their homes to identify risks and be prepared to deal with them. Although average temperatures are generally pleasant and make for the enjoyment of outdoor activities, storms can cause significant damage. The same can be said for accidents within the home, such as kitchen fires and ruptured pipes. Those, too, may leave homeowners needing professional restoration services.

The crew at SERVPRO of Texarkana is certified by the Institute of Inspection, Cleaning and Restoration (IICRC), the certifying body in our industry that attests to our expertise level. Our experience in dealing with the aftermath of a storm or a fire makes itself evident from the minute we walk through your door. When you call our 24/7 hotline, you should expect-

• Utmost attention to safety, including the use of personal protective equipment and establishment of physical barriers throughout your home as needed
• Use of industrial-grade equipment tailored to the needs of your situation
• Complete documentation of our process
• Coordination with other relevant parties, including insurance and subcontractors

In the winter months, in particular, Texarkana residents may run the risk of storm water entering their homes. Continuous copious rain can cause a rise in water levels and open houses to the possibility of flooding regardless of our efforts to prevent it. As some roads become unpassable and parts of the city come to a halt, homeowners find themselves needing professional help.

Why Does All of the Equipment Need to Run All of the Time?

2/24/2022 (Permalink)

Consumers wonder why fans and dehumidifiers need to run all of the time, especially after the surface water has been removed from their home in Oakland. Once the leak or broken pipe has been repaired, and all of the surface water vacuumed from floors and cavities, can’t everything be left to dry on its own?

SERVPRO has been providing water removal services in Texarkana and surrounding areas for over fifteen years. Our professionally trained team has the experience and equipment to deal with all types of emergencies, both large and small. Many of our clients are unaware that moisture from water leaks and overflows can cause drywall and particle board structures to swell if not dried immediately. Also, mold colonies can become established in as little as 24 to 48 hours. We need to remove all of the moisture as quickly as possible. Turning off equipment risks further damage and mold growth.

At SERVPRO, we take the following steps to dry your home completely:

• Remove excess water using pumps as needed
• We use water extractors on floors and vacuums in small cavities
• SERVPRO installs dehumidifiers and air movers to remove all moisture

The last step removes all remaining moisture until the humidity levels in your home have returned to normal.

Can the Equipment Be Turned off at Night to Save Money?

Many people want to turn off the equipment at night to save electrical charges. If the client is staying in the home while moisture is being removed, many would like to turn off the equipment to sleep at night. SERVPRO experts emphasize:

• We use energy-efficient air movers and dehumidifiers
• Avoiding the growth of mold is extremely important since mold can cause health effects.

Depending on the water damage location and insurance coverage, clients may want to consider moving out of their home for several days while we dry your home returning humidity levels to normal.

Call SERVPRO of Texarkana (903) 832-4400 to assist with water removal and restoration of your home.

What Can Be Done to Restore My Fire-Damaged

2/21/2022 (Permalink)

Although a fire’s impact might initially seem insurmountable, there are things an experienced remediation service can do to effectively clean up and rehabilitate your property.

When your house burns, the combustion process affects both your home’s interior air and surfaces throughout it. Therefore, fire damage restoration experts must take measures to address both of these issues. When cleaning interior air, technicians generally:

• Employ cutting edge air movers to remove smoke and related odors
• Filter interior air with scrubbers
• Use Ozone machines and Vaportek systems to eliminate unpleasant smells
• Work to prevent odorous particles from spreading around your residence by cleaning HVAC ducts with specialized equipment

Other innovative methods and gear are used to restore fire-damaged surfaces in your home, which include:

• Using dry cleaning sponges to wipe away non-grease residues
• Scraping away charred residues with abrasive blasting or wire brushes
• Removing thick combustion remnants from delicate surfaces with the peroxide active cleaning method
• Employing advanced foggers and injection devices to deodorize impacted surfaces/materials 

With all that said, if you ever need assistance restoring fire-related damage, call your helpful neighbors at SERVPRO of Texarkana at (903) 832-4400.

What Can I Do to Avoid Water Damage in the Future?

2/14/2022 (Permalink)

While it is impossible to avoid a natural disaster, you can be proactive about protecting your property. SERVPRO has enough experience to tell our customers some of the things to do to prepare for the future:

• Know the flood risk for your area
• Put together a flood plan in advance
• Make sure that you always have an emergency kit readily available
• Have essential documents stored in a safe and dry place
• Always test out your sump pump and back-up generator periodically
• Choose a restoration team before the disaster even happens

When you have our number handy, you will have access to emergency flood damage services 24 hours a day, seven days a week. We know that a significant storm and flooding event can be overwhelming and devastating. Whenever you have flooding in your home, simply give us a call. We will:

• Remove and dispose of any materials damaged beyond repair
• Dry out any contents or provide pack-out services for off-site cleaning
•   Monitor the entire drying process, ensuring everything is dry in a timely manner

SERVPRO of Texarkana has the resources and manpower to tackle any storm or disaster that leaves you with flood damage. Call us at (903) 832-4400, and we can send out a team as soon as possible to get started on an assessment.

Clean Air in Commercial Buildings

2/7/2022 (Permalink)

What You Can Do to Improve the Indoor Air in Your Office:

• Do not block air vents or grilles.

• Comply with the office and building smoking policy.

• Water and maintain office plants properly.

• Dispose of garbage promptly and properly.

• Store food properly.

• Avoid bringing products into the building that could release harmful or bothersome odors or contaminants.

• Notify your building or facility manager immediately if you suspect an indoor air quality problem.

  If You Manage an Office:

• Maintain a good working relationship with building management on indoor environmental issues.

• Place office furniture and equipment with air circulation, temperature control, and pollutant removal functions of the heating, ventilating, and air conditioning (HVAC) system in mind.

• Coordinate with building management in instances when responsibility for design, operation, and maintenance of the ventilation system is shared.

• Establish an effective smoking policy that protects nonsmokers from involuntary exposure to secondhand smoke.

• Avoid procedures and products that can cause indoor air quality problems.

• Integrate indoor air quality concerns into your purchasing decisions.

• Work with the building manager to ensure use of only necessary and appropriate pest

  control practices, and non-chemical methods where possible.

• Work with building management and the contractor before you remodel or renovate to identify ways of keeping building occupant exposure to pollutants to a minimum and to ensure that the air distribution system is not disrupted.

• Encourage building management to develop a preventive indoor air quality management program following guidance issued by EPA and the National Institute for Occupational Safety and Health (NIOSH).                  

  These tips came from an EPA booklet available free from the EPA website. It is titled,"An office Occupant's guide to Indoor Air Quality." 

  At SERVPRO, we're pleased to share this information with you.

Fire Damage Restoration Projects

2/7/2022 (Permalink)

SERVPRO Offers IICRC Certified Fire Damage Restoration Services

After a fire starts inside your home, mitigation requires quite a few steps. When things inside a home get burned there are many other problems the initial blaze likely cause. The flames and heat created by a fire ruin items and smoke spreads throughout the house leaving behind soot residues and pungent odors.

Various types of damage get caused when different kinds of materials get burned. SERVPRO's fire damage technicians utilize different restoration methods when dealing with many kinds of fuels burned in the blaze. Every step of the process takes a combination of the many mitigation chemicals, techniques, and equipment.

The first step to any restoration project is to make sure the area is safe for workers and occupants. Fires often create unsafe areas when parts of the building's structure get burned. Any potential hazards immediately get repaired, or if the area is still not safe, then it gets blocked off, and warning signs get posted in the region.

Next, our SERVPRO emergency restoration team inspects your entire building to see exactly where damage occurred. After we find all of the areas in the house that got affected by the burn, we look and see how severe the damage is in each area. Based on the severity of the burn problems we decide to either remove, resurface, or clean the building materials and contents affected.

Removing and replacing items is the most expensive of the three processes and only gets used in cases of extreme damage. If the item appears to be burnt too badly to clean, then sometimes the materials get sanded down so that the charred part gets removed. We then coat the burned material with a specialized sealant paint to seal in any remaining foul odors.

In many cases, even sometimes if the soot residue is really thick, cleaning restores smoke damage issues. When cleaning walls and ceilings, we usually use different methods to ensure the job gets completed efficiently. When using dry sponges to clean off soot residues from surfaces, we start from the top and work down to prevent soils from dropping onto a clean area and creating secondary damage. When wet cleaning surfaces we do the opposite and work from the bottom up so that the chemicals do not create extra damage from streaking.

When completing any restoration project, we use a combination of the IICRC certified techniques and processes so that we complete the job as efficiently as possible. For professional help cleaning soils created by fire and smoke, call SERVPRO of Texarkana at (903) 832-4400 24 hours a day, seven days a week.

Three Basic Carpet Cleaning Methods...

2/7/2022 (Permalink)

SERVPRO of Texarkana provides carpet cleaning services for residential and commercial clients. Both owners of the company have a long history of performing carpet cleaning. Both owners learned carpet cleaning from their fathers.

There are three primary carpet cleaning methods available to consumers on the Peninsula. 1 - Shampoo. 2 - Steam (Hot Water Extraction) 3 - Low Moisture Cleaning.

Which method is best? Service providers and consumers debate this issue. Let’s review the three methods of carpet cleaning to see if one is better than the other.

Shampoo method is the original carpet cleaning system. It employs an electric powered rotary brush to apply cleaning detergents with a brushing action. Shampooing does an excellent job of cleaning but leaves detergent residue on the carpet fibers. Shampoo cleaners say this residue and the suspended soil particles will turn into tiny crystals that can be vacuumed away.

Steam – Hot Water Extraction is designed to apply cleaning agents to attack soils and then the residues are flushed away using a hot water rinse that is removed with a “wet” vacuum machine (an extractor). This system will do an outstanding job of cleaning carpeting that is very soiled. However, it has the potential of leaving carpets damp.

Low Moisture Cleaning is a category that includes “dry cleaning”, “bonnet cleaning” and “encapsulation.” Basically all low moisture cleaning is based upon a delivery system in which the cleaning agents (and a minimal amount of water) are applied to the top surface of the carpeting using soft brushes, swirling cotton pads and the like. The cleaning agents (especially encapsulation) are designed to grab onto soils, dissolve them and turn the residue into crystal that can be vacuumed away. This may sound a lot like what happens with shampoo detergents, but the chemistry is far more advanced and works better.

SERVPRO of Texarkana can perform each type of cleaning. However, our preferred method is called “show case”. We use a shampoo machine to gently scrub the carpet and loosen deep down soils and then we use steam (hot water extraction) to flush everything away. Our certified technicians spend extra effort in the vacuuming phase to leave as little moisture as possible in the carpet. We believe this provides the best combination of cleaning systems.

How Do I Protect My Business After A Water Spill?

2/3/2022 (Permalink)

Pipe breaks never seem to happen in the open, at a convenient time on a Tuesday. They always seem to be overnight on a weekend or about an hour after the store closes and no one is around. 

What Exactly Is Water Mitigation?

Commercial water mitigation in Texarkana businesses means reducing the severity of a water spill as quickly as possible. SERVPRO response teams can begin removing water and restoring your tux and formal dress shop within minutes after arriving in the parking lot.

What is the First Thing Team Members Do?

Our first task is to get the water out of your shop. Our teams usually begin with large pumps, but for a smaller operation, we begin with extraction wands. These devices work exceptionally well on concrete and wood floors, as well as commercial carpets. Water removal takes several days to a week for most stores.

There is still moisture in the air and trapped in carpets though. To finish the task and bring the inside humidity to a normal level again, our technicians use a combination of exhaust fans, dehumidifiers, and air movers.

Is There Anything I Can Do When It Comes to Mitigation?

Yes, absolutely! Even with our rapid response team, SERVPRO technicians still arrive an hour or more after someone notices the problem. Owners and employees can perform these tasks:

• Shut-off the water. Every building has a cut-off valve or switch. If you can’t find it, call the Water Department immediately to do it for you.
• Open the doors and windows. This allows water to drain out of the store and increases airflow to improve the rate of evaporation. 

Both actions help prepare your business for our response team but remember safety first. If there is any risk of being inside, wait for our team leader to help assess the situation.

To schedule a service call, contact SERVPRO of Texarkana at 903-832-4400. 

Who Do I turn To For Help?

2/3/2022 (Permalink)

Water loss in a retail store can happen because of several reasons, such as overflowing sinks, burst pipes, and a leaking roof. Your retail store can suffer immediate losses in terms of destruction to electronic equipment, merchandise, and fixtures. The water can also seep up walls into insulation and other structural materials.

How Can I Prevent Further Losses?

Water damage can cause you to incur longer-term losses such as lost business because of the time your store remains shut for cleanup and restoration. To prevent additional losses, you need to start the process of commercial water removal in your retail store as soon as possible. At SERVPRO, we understand business operations, and we have served different commercial clients for many years. We know our way around retail stores and other business premises. Some benefits of working with us include:

•     Round the clock availability.
•     Courteous and helpful water damage restoration technicians (WRTs).
•     Advanced water removal equipment to handle water extraction projects of any size.
•     Complete water removal and drying services.
•     Thorough cleaning and decontamination using EPA-approved products.
•     Working with your insurance company.

How Do You Conduct the Water Removal Process?

Our technicians conduct an assessment to know which steps to take to remove the water and dry a property quickly. During the process, our technicians do the following:

•     Look out for safety hazards like falling stock, uneven flooring, and ruined electrical wiring.
•     Determine what caused the water loss and take steps to prevent further leaking. 
•     Determine the most appropriate and effective strategy for cleaning up your property. 

After a water loss incident in a retail store, it is imperative to clean it up properly, so it does not turn into a breeding ground for bacteria, mold, and other harmful microorganisms. Our SERVPRO team can extract the water efficiently using electric submersible pumps, which offer continuous and quiet operation. 

We can also inventory the salvageable items, equipment, and fixtures and move them to our facilities for proper drying and restoration. Our team can also get rid of debris and unsalvageable items, including furnishings and structural items.

We can then place structural drying equipment like air movers and desiccant dehumidifiers throughout your store to dry the affected areas thoroughly. Air movers expedite the drying of surfaces like flooring and enhance air circulation of the whole indoor space. Desiccant dehumidifiers use chemicals called desiccants, which absorb moisture from the air dehumidifiers process readily. 

When a water loss problem occurs in your retail store, you can trust SERVPRO of Texarkana to remove the water and dry the business premises. Contact us any time at (903-832-4400.

Deep Cleaning Services

2/2/2022 (Permalink)

Even if you have your workplace routinely cleaned by a professional cleaning service, your offices can begin to look dull and tired over time. Cleaning products can build up and leave a film, and you may have odors in your workplace you have gotten used to, but your new clients will notice right away. You only have one chance to make a great first impression, so it is important to keep your work environment looking its best.  

SERVPRO of Texarkana offers a wide variety of cleaning services that exceed what a regular janitorial service can do. Our cleaning services range from cleaning restaurant vent hoods to removing biohazardous contaminants.

• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

Call Us Today!

When your commercial business needs deep cleaning services, SERVPRO of Texarkana is Here to Help. We have a team of  highly trained technicians who can perform a wide variety of specialty cleaning services to keep your business looking its best. Call us today at 6903-832-4400. We’ll clean and restore your Mission Valley business, “Like it never even happened.” 

Franchises are Independently Owned and Operated.

Effectively Treating Flood Damage In Home

1/20/2022 (Permalink)

Floods cause significant damage throughout your home, making it necessary to secure professional help to recover. Entering your home after a flood can be emotional; you should leave your family safe and secure in temporary housing while letting trained personnel evaluate your situation.

When you experience flood damage in your home, the first thing you should do is get your family to safety. After that, contact your insurance agent and any family members to let them know you are okay. Once secure, communicate with the professionals necessary to get you the help you need.

It is important to understand that your home can contain contaminated mud and debris. By contacting a company like SERVPRO, you get the help you need to remove this debris while also cleaning and disinfecting various surfaces found in your home. It would be best if you secured any furniture and other household items before recovery can begin.

Flood Damage Clean Up

SERVPRO technicians make quick work of removing saturated, unrestorable materials from your home. All wallboard, plaster, or paneling up to 2-feet above any flood level requires removal before an efficient drying procedure begins. The structural materials, exposed wiring, and plumbing require special handling. Saturated insulation needs replacing, along with carpeting and pads in most situations.

SERVPRO technicians understand how to avoid hazards that often accompany floods, turning off electrical systems, checking appliances and your HVAC system as a part of our initial inspection. Vinyl and tile flooring may require removal to properly dry the subfloor, while wood floors can dry gradually over time.

Leaking Roof from Storms

There may be roof damage from defective flashing, clogged downspouts or eaves, cracks, and deterioration caused by missing shingles. A complete inspection reveals problems like this and provides you with the recommendations required to save your home. We can help you avoid future damage by installing additional draining, backflow valves, or sump pumps.  

Contact SERVPRO of Texarkana for access to IICRC certified technicians 24-7. Leave your troubles to us; remain safe and sound. (903) 832-4400.

Big Commercial projects

1/19/2022 (Permalink)

SERVPRO is a nationwide cleaning and restoration franchise system that is well respected for our expertise in serving insurance companies. SERVPRO of Texarkana is proud to be an important part of this team. Locally, we also understand the property management and commercial real estate industry in our community. That’s how our company began many years ago. Today, serving property managers, risk managers and facilities engineers remains our focus.

We are aware that not every property repair is an emergency: Building owners, property managers and facilities personnel face a variety of important maintenance and restoration issues that can be planned and scheduled. That’s why SERVPRO of Texarkana performs non-emergency specialty cleaning and restoration services. Services such as: Mold remediation, HVAC system cleaning, odor control, graffiti abatement, hoarder scene cleanup, death scene cleanup, power washing, Asbestos removal and even reconstruction services. For local help with a large or small project contact us at 903-832-4400. We will be happy to help!

Does Your Business Need Crawl Space Mold Removal?

1/14/2022 (Permalink)

Mold is an occurring substance that is present in nature. That means there are always some mold spores present in your business premises. The problem comes when those mold spores find the right conditions to form a colony. Once a colony grows, it is all too easy for spores to split off from the main colony and find a new place to grow, causing a series of mold patches to spring up in your shop or office.

The fungus thrives in dark, damp places. That makes crawl spaces an ideal home for mold. If you have mold growing in your business premises crawl space, you need a Texarkana mold removal service. But how do you know there is mold in your crawl space?

• Use your nose – if the crawl space smells musty, there might be a problem.
• Shine a torch in and see if there are any visible mold patches.
• Look for damp patches or signs of mold on the floors or walls near the crawl space.

SERVPRO techs can seal off your crawl space and then tackle the mold using media blasting, HEPA vacuums, and wiping down.

If you are concerned about crawl space mold removal, call SERVPRO of Texarkana at 903-832-4400.

Can a Home Be Returned to Like-New Condition After a Fire?

1/14/2022 (Permalink)

The impact of a fire, large or small, can be extremely devastating for your family. It is not uncommon to feel lost while not knowing what steps to take next. The good news is that SERVPRO is available to come to your home for emergency service seven days a week, 24 hours a day. All you have to do is give us a call, and we will have a crew arrive at the front door of your property in as little as a few hours. We work hard to bring your home back to pre-fire condition so that you can enjoy your surroundings again. Even if you feel as though all is lost, we do have the restoration techniques and workforce to provide unmatched results.

What Should Happen After the Fire?

After the flames get extinguished, you must wait for approval from first responders on the scene to enter safely. Once you contact SERVPRO to clean up fire damage, our team arrives, and the crew chief begins the assessment. During the initial inspection and walkthrough, we note the damage to formulate a plan that utilizes the best equipment and restoration techniques for the job. We must work to restore and salvage whatever possible to save your cherished belongings while also saving you money.

Will Air Quality Throughout My Interior Be an Issue?

Due to the soot and smoke particles left behind from a blaze, indoor air quality (IAQ) is always a concern. Along with smoke and soot, moisture left from water extinguishing the flames can bring the potential for mold and mildew. When left to fester, mold brings possible health effects for your family. We have skilled IAQ technicians at SERVPRO who can ensure the right equipment and products are used to restore air quality throughout the project. We can ensure your interior has breathable air between our methods and industrial-grade filtration while also battling microbial contamination and stubborn smoke odors.

Get it fixed, before it gets costly

1/5/2022 (Permalink)

Water damage is a problem that most property owners would rather not have to face. After heavy rains or flooding, the risk of water damage increases. Water can cause thousands of dollars in damages. It can damage wood, furniture, electronics, household appliances, and your electrical and plumbing systems. Water intrusion poses risks to your health from exposure to mold, raw sewage, and bacteria. Hire water damage restoration experts from SERVPRO. They can make the water removal and clean up safer and faster.

Water damage comes From Many Sources
Water damage can be caused by dishwashers that leak, toilets that become clogged, appliances hoses that break, leaks from plumbing, or broken pipes. When too much water and an insufficient way to move or get rid of the it, more complicated problems can arise. For example, a small flood, over time can cause structural damage to your home. Water damage if untreated, can destroy homes or cause them to be uninhabitable until after restoration. You must start the water damage cleanup immediately. If you initiate the water damage restoration process quickly, you increase the chances of saving water damaged items and reduce the risk of unsalvageable items and structural failures.

Permanent Damage Caused By Water will encourage the proliferation of mold growth. Mold growth can destroy woodwork, ceilings, drywall, and other trim. Further, it can damage furniture that sits and soaks in water for an extended period. Constant standing water will cause boards and planks in your home to become warped and weakened. Over time, this will lead to threatening the structural integrity of your home. Water can ruin your home. Waiting to remove water and block on-going damage saves you stress, time, money, and preserves more of your personal, irreplaceable possessions.

Our experts from SERVPRO also have the IICRC training to complement an extensive arsenal of industry grade pumping equipment, drying machines, cleaning products, and expertise to surmount all of your flooding situations. Some water damage may only require a minor cleanup process. However, some jobs may need a big renovation. We can cover the entire process from water removal to complete restoration and keep you well informed of the progress. Our goal is to mitigate the water damage, and get you back home "Like it never even happened."

We’re Highly Trained Water Damage Specialists

As water damage specialists, SERVPRO of Texarkana has the equipment, experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We respond to your water damage quickly. Call us 24/7 at (903) 832-4400.

Bad Odor in a Business Complex?

12/14/2021 (Permalink)

When tenants complain about smelling a bad odor in a building, it can be a challenge to identify the source of the smell. This can create a bad working environment for employees, and it could also cause customers to take their business elsewhere. SERVPRO of Texarkana offers many deep cleaning and deodorization services that exceed the routine cleaning services of a typical janitorial service. Our restoration technicians are certified in the science of odor removal by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and are trained to identify the cause of the odor and discover where it contacts surfaces so the odor can be removed.

Some of the sources of bad odors that can be found in a commercial building include:

• Air conditioning units
• Plumbing systems
• Drains
• Kitchens
• Air ducts and vents
• Mechanical room
• Bathrooms
• Old insulation
• Mold
• Pest infestations

Other commercial cleaning services we offer include:

• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Vandalism

Call Us Today!

If you have a bad odor in your Texarkana business or require specialized cleaning services,  SERVPRO of Texarkana is Here to Help. Call us today at 903-832-4400. We’ll identify and eliminate any bad odor “Like it never even happened.”

SERVPRO of Texarkana is Independently Owned and Operated.

Storm Safety Tips

12/14/2021 (Permalink)

SERVPRO of Texarkana wants residents to be safe this winter, and with all the power outages we have been experiencing, we offer these preparedness tips from the Federal Emergency Management Agency:

• Take an inventory now of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of no power. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored.
• Keep mobile phones and other electric equipment charged and gas tanks full.

Call Us!

If you have a storm damage emergency, SERVPRO of Texarkana is Here to Help. Call us today at 903-832-4400. We’ll restore your storm damage “Like it never even happened.”

SERVPRO of Texarkana is Independently Owned and Operated.

Clothes Dryer Fire

12/10/2021 (Permalink)

According to the National Fire Protection Association (NFPA), the leading cause of home clothes dryer fires is the failure to clean them. SERVPRO of Texarkana responds to many fire damage emergencies every year and know that even a small fire can cause a lot of damage to a home.

Here are some safety tips from the NFPA to help minimize the chance of having a clothes dryer fire:

• Have your dryer installed and serviced by a professional.
• Do not use the dryer without a lint filter.
• Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.
• Rigid or flexible metal venting material should be used to sustain proper airflow and drying time.
• Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating.
• Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
• Make sure the right plug and outlet are used and that the machine is connected properly.
• Follow the manufacturer’s operating instructions and don’t overload your dryer.
• Turn the dryer off if you leave home or when you go to bed.

Call Us Today!

SERVPRO of Texarkana responds to fire damage emergencies in Texarkana 24-hours a day. Call us today at 903-832-4400.

SERVPRO of Texarkana is Independently Owned and Operated.

Contents Restoration

12/8/2021 (Permalink)

Your belongings matter to us.

When my parent’s home was damaged by fire in San Diego, I was amazed at the water damage left from the firefighting efforts. We were able to put all of the furniture outside and all of our clothes and belongings that were salvageable. The contents of the entire household had to be sent out to be cleaned and restored.

SERVPRO of Texarkana specializes in restoring contents damaged by water, fire, and mold. We pretest each item to determine what can be restored and the best way to clean them. Here are some of the cleaning methods we may use when restoring your belongings:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Call Us!

When your home experiences a water damage emergency, SERVPRO of Texarkana is ready to respond 24-hours a day. Call us today at 903-832-4400. We’ll clean and restore your water damage in San Diego, “Like it never even happened.”

SERVPRO of Texarkana is Independently Owned and Operated.

Top Electrical Fire Causes

12/6/2021 (Permalink)

According to the National Fire Prevention Association, 79 percent of household fires are the result of the improper use of a space heater. SERVPRO of Texarkana offers these important electrical safety tips to help prevent fires from occurring in your residence or commercial property this winter:

• Keep your heating equipment and anything that can burn at least 3 feet apart
• Plug power cords only into outlets with sufficient capacity and never into an extension cord
• Never plug a space heater into a power strip
• Turn off heaters when you leave a room or go to bed
• Inspect for cracked or broken plugs or loose connections and replace any before using
• Never use or store flammable or combustible liquids near or in rooms with heaters
• Be sure to test smoke alarms monthly and replace batteries as needed

These are just a few tips for using an electric heater safely and should be incorporated into your fire safety plan. Practice the safety plan at least twice a year and when evacuation is necessary, make sure that everyone knows the spot to meet outside. SERVPRO of Texarkana is proud to serve our community and wants to make sure that you are prepared!  Call us at 903-832-4400.

SERVPRO of Texarkana is independently owned and operated.

SERVPRO of Texarkana Won't Send Our Community Down the Drain

12/4/2021 (Permalink)

Overflowing toilets in Texarkana don’t just ruin someone’s day. They can damage floors, ceilings, and room contents.

When a toilet overflow causes a flood, don’t panic – at least not for long. Call SERVPRO of Texarkana at  (903) 832-4400 or reach us online; we are available 24/7/365.

If your water lines break in a Texarkana home or business, the flood will be clean water. If the water contains the range of what goes into toilets, the flood will be black water. No matter what kind of water causes a flood, the quality degrades quickly. Microbial growth shows up within 48 hours.

Water starts damaging drywall and furniture finishes within minutes. It can seep into the floor and damage the ceiling below. With more time, there is more damage.

SERVPRO of Texarkana is Faster to any size disaster because speed matters. Our technicians will remove standing water and use dehumidifiers to get rid of hidden moisture. We are experts in cleaning biohazards, mold remediation, and restoration from water damage.

No matter what happens, we are Here to Help

SERVPRO of Texarkana is independently owned and operated.

Advanced Technology Used for Moisture Detection

11/29/2021 (Permalink)

Did you know that  SERVPRO of Texarkana uses state-of-the-art technology and equipment to provide water and fire damage restoration services? As new technologies emerge, we adopt those technologies and techniques that allow us to more efficiently and cost-effectively provide services to our customers in the Texarkana community. We follow the industry guidelines and standards set by the Institute of Inspection Cleaning and Restoration Certification, (IICRC). Depending on the nature of the damage, we may use some or all of the following methods to safely restore your home or business back to preloss condition:

Moisture Detection Equipment

• Infrared cameras can be used to identify the location of water inside a structure
• Hygrometers and other meters that measure the extent of moisture saturation

Water Extraction Equipment

• Submersible water pumps and gas-powered pumps remove high-level water
• Truck-mounted and portable water extraction units

Drying Equipment

• High speed air movers quickly evaporate water moisture
• Industrial grade dehumidifiers pull water vapor out of the air

Call Us Today

Cleaning Up Fire Damage

11/24/2021 (Permalink)

Call SERVPRO for Fire Damage Repairs

If your home has recently been damaged by fire, you understandably are eager to get started improving the property so that life can resume as soon as possible. A fire may make certain areas of your home unusable until the fire damage has been repaired, or it may make the entire home unsafe to be in until the cleanup and repair work is completed. Regardless of how significant or minor the work is, you may want to know how long it will take. The timeline is dependent on not only, the restorative process, but also if any remodeling is included in the final product.

Getting the Repair Work Started
It can be difficult to determine how and where to get started with fire damage repair work for Alameda residents The first step in the repair process is to remove water from the home if firefighters used water during the extinguishing process. Perhaps, a kitchen fire left chemical residue for cleanup. Water extraction can be completed by the professionals from SERVPRO with minimal time and effort. We arrive with our green vehicles stocked with equipment, and supplies to surmount any cleaning and restoration need. Then, you can begin the repair process and decide which items need to be replaced and which ones need to be repaired. We can suggest to you and your adjuster what items and materials are salvageable. Keep in mind that smoke damage can also be a problem, and some items, such as carpeting, and the HVAC system may need to be professionally cleaned to remove the smoke odor from the home. 

Repairing your home after you have suffered fire damage is not something that you want to attempt on your own. A fire damage restoration project requires a considerable amount of time and energy to complete. But, SERVPRO of Texarkana can help you restore your property in minimal time with minimal costs. Our IICRC certified technicians have the skills and assets to do a full restoration. We are a locally owned and operated fire damage repair franchise that is ready to begin working for you. We can also help with mold, storm, or water damaging events to your property. Call us today for 24/7 emergency assistance at (903) 832-4400

FUNGUS

11/22/2021 (Permalink)

Mold is a tenacious organism. The fungus grows any time it has enough moisture and a food source, which is a real headache for homeowners who want to avoid mold damage. There are many places within the home where spores can settle and grow whole new colonies, such as the basement or the bathroom. The fungus often appears on walls or ceilings, and one of its favorite meals in the house is drywall. SERVPRO understands that homeowners are on the lookout for ways to reduce fungal growth in their homes, which is why some of our customers ask us about the use of mold resistant drywall or sheetrock.

Anyone looking to reduce mold damage is eager to take advantage of products that lessen fungal growth. Of course, we are not suggesting you remove your existing drywall and replace it with mold resistant drywall – that would be very costly! However, you might be wondering if mold resistant drywall is a sensible option in situations where drywall needs replacing.

How can sheetrock be made with less risk of mold growth? The answer is in the construction and the materials. Traditional plasterboard consists of a layer of gypsum, sandwiched between a facing and a backing sheet. The facing and backing are usually comprised of paper – and paper is a great example of an organic material that is food for mold.

Fungus resistant sheetrock is a nonorganic material that is less attractive to spores. How is it made to resist fungus? The answer is usually one of two things: By doing away with layers in favor of a homogeneous layer of gypsum, or by replacing the paper layers with an inorganic material such as fiberglass.

No manufacturer can guarantee their product is mold free, and fungus can still grow on walls made out of the new sort of sheetrock. Also, the newer type of plasterboard typically costs around 10% more than its counterparts. However, removing the paper layer does reduce the opportunities for mold growth, and as such, it is worth considering.

SERVPRO is on hand to help with mold cleanup. Our IICRC-certified teams create a sealed area for remediation and use tools techniques such as scrubbing and HEPA vacuuming to remove visible mold. For help with fungal remediation call SERVPRO of Texarkana at (903) 832-4400 for assistance today.

Don't Make Your Entire School into a Science Experiment When Water Damage Strikes

11/20/2021 (Permalink)

Education is something that Texarkana residents take seriously, and that is why when a disaster threatens one of the local schools, it is critical to get this situation resolved immediately. The less time that incidents take to get restored and cleaned up, the less time that students have to spend without a place to go and learn.

Water damage in your school is often among the situations that get overlooked by overseers as minuscule or non-threatening. Unfortunately, this is not the case. An inadequately or improperly cleaned and restored water damage incident can lead to many severe effects for the building and also those that use it.

Our SERVPRO professionals are available 24/7 to help you through any emergency that one of the schools in the area districts faces. This commitment ensures that your institution is getting highly trained restoration specialists with industry-leading equipment to overcome any level of water damage incident that you face. However, how can water damage cause significant problems for the building?

One of the first concerns is the penetration into flooring and wall materials like drywall, wood, and linoleum. In just a brief period these materials can become oversaturated and deform, break loose and fail. This hazard can affect both faculty and students and persist gradually after the water had presumably gotten cleaned up with conventional approaches.

Another pressing concern for school officials should be persistent dampness and moisture. These conditions could lead to hazardous secondary effects like mold growth which could affect those occupying the building. Our SERVPRO team has moisture detection equipment we utilize to ensure that our efforts have successfully removed all of the water from the affected areas, not just the areas that can be readily seen.

When you are responsible for the upkeep and maintenance of an entire school, there are often hundreds or even thousands of people to consider with every decision. Trust in the experience and rapid response of our SERVPRO of Texarkana water restoration team to help you through every step of restoring the building. Give us a call today at (903) 832-4400

Our Technicians Have The Proper Cleaning Supplies To Handle Your Fire

11/12/2021 (Permalink)

Fires in the upper levels of your home can occur as a result of candles, cigarettes, or other naked flames. These situations can escalate when flames latch onto to dry fabrics or natural materials like paper. While often low pressure, these fires can produce significant amounts of smoke, which rise upwards into empty air pockets. On reaching the loft, a fire can start to cause severe damage as it ignites materials like cellulose insulation.

You may find significant smoke residues and soots in your loft, becoming an odor issue that spreads the scent of fire damage throughout your home. These are challenging to remove because there is naturally restrictive access in your loft space, which rules out equipment SERVPRO would traditionally use. Any possessions in your attic may suffer contamination from falling soots, and ventilation systems may also suffer.

Loft inspection is a standard part of fire damage restoration. SERVPRO technicians can enter through the hatch and perform pre-testing on the various materials inside. Depending on the size of your loft space, we may be able to set-up air-scrubbers or other filtration devices to remove malodors entirely from the area. However, providing these devices with sufficient power and room to work may be difficult.

When there are access limitations, SERVPRO technicians can utilize specialist devices. In an odorous loft space, water-based ultra-low volume misters may be a solution. Misters differ from fogging equipment because they release vapor at a slower, more maneuverable rate. They can disperse either deodorant solutions or sealants, which can be particularly useful in small spaces, structural components, ventilation ducts, and crawlspaces.

A ULV Mister works by releasing deodorant or sealant particles. These particles are as small as 40 to 60 microns- about half the size of a human hair. Their small size means they can penetrate even the tightest of spaces to neutralize odors. By combining misters with air-movers, SERVPRO can increase the amount of time deodorant particles are suspended, thus making them more efficient and effective. By placing covering and mats, we can mitigate against potential water staining.

Removing stubborn odors in tight spaces is a challenge that does not disappear by itself. Contact SERVPRO of Texarkana at 903-832-4400

Why Fast Fire Damage Remediation Prevents Secondary Issues

11/10/2021 (Permalink)

Once you have a fire in your home, you should never try performing a self-assessment to try and determine the cleanup necessary to get everything back to normal. Working with the professionals to address your fire restoration needs helps you to make sure that the restoration process runs as safely and efficiently as possible. You can count on our team of trained restoration professionals to come up with the best course of action for your post-fire cleanup. 

It is best to remember that the fire damage that your home suffers may not be visible to the naked eye. A fire can leave behind potential risks or hazards to your health along with safety issues that the expertise that our team at SERVPRO possesses for restoration. We are happy to come out to your home and perform a full assessment to determine any hidden dangers and to put together a solid plan of action for cleanup and repair. 

After extinguishing the flames of a house fire, there is secondary damage that comes from water during the firefighting efforts. We can employ thermal imaging technology to find hidden moisture so that we catch mold and mildew before it has the chance to grow and fester. Our trained SERVPRO estimator helps to determine the full scope of the damage, take photographic evidence for your insurance provider, and work on estimating restoration costs – all while keeping safety in mind. 

Once extinguishing the fire, dry smoke can be easier to clean off because it does not stick to surfaces as wet smoke does. Wet smoke adheres to many surfaces and makes it difficult to clean with traditional methods. In cases where items are laden with wet smoke damage, we will make suggestions on what is salvageable and what needs disposing. 

For the walls in your home, they could look clean yet hold foul odors after a fire. Hot air expands during a fire, and it forces smoke residue into the paint. SERVPRO technicians can try to use solvent-based cleaning products to remove the residue. However, if these products do not work, we can then suggest a sealant to help restore the wall to smell and looking like new again. 

Consider Professional Preventative Cleaning for Your Home or Business

11/4/2021 (Permalink)

Your Local SERVPRO equipped to help 

Experts tell the public that preventative cleaning of high-touch surfaces and critical areas is an effective preventative measure. They stress the cleaning of doorknobs, countertops, and more. You may need to ask, are these DIY techniques performed correctly? SERVPRO of Texarkana has expertly trained personnel who work in the field of environmental cleanup daily. Here is an overview of what our crews can accomplish:

• We provide heavy-duty, commercial-grade equipment designed to provide thorough coverage: ULV and thermal foggers, electric misters, wet foggers, etc.
• We have access to strong, EPA registered list N cleaning and disinfecting products
• Highly trained technicians certified in microbial remediation
• IICRC certification, OSHA, IOT certifications, and others
• Technicians who understand OSHA and HAZWOPER protocols about working safely and protecting their health and the health of others

We also have extensive EXPERIENCE in:

• Anti-microbial mold cleaning 
• Sewage contamination cleanup 
• Crime scene and unattended death cleanup
• Flexible Hours for open or closed businesses

We offer the human power to complete jobs of any size successfully. 

SERVPRO of Texarkana is ready, 24/7, to help you step up your game, at your home or business. We can help fight this virus. Call us at (903) 832-4400.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

SERVPRO Talks Fire Damage Restoration

11/3/2021 (Permalink)

If an inferno ever ignites inside your home in Oakland, the problems created can be more than just dealing with the items that got burnt. A professional restoration company like SERVPRO knows that after an inferno ignites, a large portion of the fire damage caused can be the result of soils and soot residues left behind by the smoke generated during the blaze. Soot can coat several of your contents and building materials.

When deciding how to clean soot residues after you suffer from fire damage, our SERVPRO technicians figure out if the negatively affected surfaces are porous or non-porous. Porous surfaces can retain moisture, which can create more issues if the water causes the soot to soak more in-depth into the materials. Therefore, we clean surfaces made from materials like drywall or fabric using dry techniques such as sponge cleaning. Our technicians' clean non-porous surfaces like glossy painted drywall or hardwood floors using water-based detergents.

When cleaning non-porous surfaces, our SERVPRO crew has a variety of options. Wet cleaning can be accomplished by using foam, abrasive, or spray and wipe cleaning methods.

Spray and Wipe

This method allows the restorer to control the amount of chemical being applied by putting on affected surfaces as a mist. Once we spray your soot-coated surfaces, we then wiper them with a clean towel to remove the soils from your affected items.

Foam Cleaning

These types of products use the foam of the chemical to clean. Foam cleaning works well when cleaning upholstery because the substances do not soak into the material. We can apply foam detergents to surfaces using a brush.

Abrasive Cleaning

Abrasive methods involve using agitation to remove soot from your affected building materials or contents. One type of abrasive cleaning is when a chemical contains particles like sand that create an agitation process. Another method is using a rough application tool such as steel wool to apply the detergent to the affected surfaces.

Soot residues coating the surfaces of your possessions and structural components can be challenging to remove. Therefore, if a fire ever devastates your home, call SERVPRO of Texarkana 903-832-4400 24/7. We're Faster To Any Size Disaster.

What to Do About Bad Odors

10/29/2021 (Permalink)

An odor is comprised of tiny gas particles that are measured in microns. For comparison, the diameter of a human hair is measured at about 100 microns. Little odor particles (bubbles of gas) are about 4 microns in size. That is tiny and helps to explain how odor travels so easily through the air, and why certain odor particles that have settled on objects can be so invasive and difficult to remove.

Consumers have many deodorizing products to select from (too many). The majority of deodorizers are nothing more than masking agents (cover ups for unpleasant odors). Masking products can do a nice job of hiding unpleasant odors while these unpleasant smelling odors dissipate. Unfortunately, many odors linger and will outlast the masking agent. These “bad or strong” odors are usually from wet and oily sources such as: cooking oils, grease, urine, vomit, tobacco smoke, skunk spray, soot residues and others. Attempting to cover up these odors simply won’t produce lasting or satisfactory results. Success in eliminating strong odors requires thorough cleaning of the contaminated surfaces using special cleaning agents designed to tackle each specific source… the stink just won’t go away until the odor source is removed or neutralized. Some odors can last for years.

This is where the science of cleaning and deodorizing comes into play. Experts such as the technicians at SERVPRO of Texarkana understand the PH and chemical makeup of odor sources. They’re trained and even certified in correct odor removal procedures including how to apply effective professional cleaning agents that are not available to the consumer.

If your home, office or commercial facility has a difficult odor problem, we can help. Please call SERVPRO of Texarkana at 903-832-4400 to make it "Like it never even happened."

Have a Water Damage Event? Call the Experts

10/27/2021 (Permalink)

So, a pipe broke inside your house, what do you do? We recommend that you call SERVPRO professionals. Water spilling out from anywhere inside your house is something nobody ever wants.
 
Too much moisture inside your home possibly causes some issues. If furniture or contents inside your home get too wet, it is possible that damage occurs. Sometimes water saturates building materials such as carpet or drywall, and the materials must get removed.
 
Paper and wooden building materials are susceptible to mold growth. If too much water is in the air inside your home, the moisture sometimes causes damage to areas of your home other than the source. High moisture levels in the air makes it possible for mold to form in other areas of your home as well.
 
SERVPRO's experts have all of the necessary equipment and expertise to test the air and building materials within your home for moisture levels. If the water damage ruined the flooring or walls, then the damaged material gets taken out before drying can occur. Depending on the extent of damage sometimes nothing gets removed at all.
 
In many cases, our specialists remediate your water damage problem without removing anything. The team comes in and sets up a variety of drying equipment that is designed to dry out regions of your house before any fungi grow. We have different types of equipment to aid the drying process including air movers, heaters, dehumidifiers, and drying mats. These different pieces of equipment are designed to create the right environment inside your home to dry out the wet areas as quick as possible.
 
Using the industry's best equipment many times our crew can dry out water damaged areas without having to remove anything from your home. If you have unwanted moisture inside your house due to a water leak, then call SERVPRO of Texarkana at 903-32-4400 for 24 hour assistance 7 days a week.

Clean Air in Commercial Buildings

10/25/2021 (Permalink)

What You Can Do to Improve the Indoor Air in Your Office:

• Do not block air vents or grilles.

• Comply with the office and building smoking policy.

• Water and maintain office plants properly.

• Dispose of garbage promptly and properly.

• Store food properly.

• Avoid bringing products into the building that could release harmful or bothersome odors or contaminants.

• Notify your building or facility manager immediately if you suspect an indoor air quality problem.

  If You Manage an Office:

• Maintain a good working relationship with building management on indoor environmental issues.

• Place office furniture and equipment with air circulation, temperature control, and pollutant removal functions of the heating, ventilating, and air conditioning (HVAC) system in mind.

• Coordinate with building management in instances when responsibility for design, operation, and maintenance of the ventilation system is shared.

• Establish an effective smoking policy that protects nonsmokers from involuntary exposure to secondhand smoke.

• Avoid procedures and products that can cause indoor air quality problems.

• Integrate indoor air quality concerns into your purchasing decisions.

• Work with the building manager to ensure use of only necessary and appropriate pest

  control practices, and non-chemical methods where possible.

• Work with building management and the contractor before you remodel or renovate to identify ways of keeping building occupant exposure to pollutants to a minimum and to ensure that the air distribution system is not disrupted.

• Encourage building management to develop a preventive indoor air quality management program following guidance issued by EPA and the National Institute for Occupational Safety and Health (NIOSH).                  

  These tips came from an EPA booklet available free from the EPA website. It is titled,"An office Occupant's guide to Indoor Air Quality." 

  At SERVPRO, we're pleased to share this information with you.

Don't Ignore Mold

10/21/2021 (Permalink)

There are companies that can remediate mold in your home if and when you get infested. Molds are part of nature and exist in home environments. Mold spores can circulate through your HVAC duct work, enter your home on your clothes or the fur of your dog. 

Mold, when it is present impacts people is various ways, especially allergic individuals to allergens, pollens and the mycotoxins which are produced by mold colonies. Others only feel uncomfortable and tired a good portion of the time. Mold proliferation can occur if the initial problem isn't tackled quickly. 

The difficulty of most people is that they cannot see where these fungi are growing. You can sense it by the smell under many conditions. It has an earthy, musty smell and occasionally people only think it is a wet smell. That is part of the problem as a water leak is often the source of moisture that allows for mold growth. Water can come in through the basement or crawlspace walls or from a leaking pipe just about anywhere in the home. 

These fungi can become attached to any surface, often behind walls, above ceilings and within subfloors. They can become entangled in the pile of your carpet and in any room such as the kitchen and bathroom where moisture is present. Health effects can result from the infiltration of mold and mold spores as they travel from one room to another in the air conditioner or heating system. If you smell this odor, the best thing to do is to call a mold remediation firm like SERVPRO, to inspect for mold infestations, and if found, to recommend professional mold remediation. Mold, as any legitimate company will verify, cannot be totally removed and killed from your property. Returning your interior to acceptable levels for health and safety, while cleaning and restoring any damaged items or building materials, are the goals. Of course, the sources of moisture must be discovered and fixed to reduce the likelihood of a reoccurrence. 

SERVPRO has the specialized equipment that can locate where mold is colonizing. The trained, insured technicians from SERVPRO have the experience to know where to look and how to remediate the mold growths. The process for cleaning this mold consists of containment barriers (an example is poly sheeting) and negative pressure systems that keep the contaminated areas separated from unaffected areas of the house until the cleaning and sanitizing is complete. The cleaning is conducted by following the standards set forth by the IICRC. SERVPRO has specially developed cleaning agents for restoring mold damaged items from staining and advanced growth. 

While this cleaning is going on, dehumidifiers are set up to help remove excess moisture (target RH in the house is 45%)  that, if the levels are left too high, can continue to allow this mold growth. Air scrubbers are employed to purge the air of most mold spores and foggers help to sanitize and deodorize the affected areas. 

When you have that sense that an earthy, musty odor is coming from the basement, the attic or even from inside of the wall, call SERVPRO of Texarkana at (903) 832-4400 to get us on the job to remedy mold damage to your East Bay home or property.

Why Fire Damage Keeps Your Family Out

10/19/2021 (Permalink)

House fires have many different causes, and one of these causes includes children sneaking off to play with matches or lighters out of curiosity.

Children playing with fire-causing materials are not the only source of fire damage of course. However, keeping lighters, matches, and other items in safe locations is one way to prevent some fires. Children who visit your home can be a source of these items, so keeping an eye on children playing with your own son or daughter can also decrease any risk. After a fire starts in a home, the cause is often determined by the fire department simply as a matter of their standard operations.

Once a house fire has been put out, SERVPRO can begin the restoration work needed to get the displaced family back home and able to renew their regular routines. Without this work, families are often not allowed to live in the home, and even obtaining basic items from the house can be cautioned against attempting. Structural damage, air quality, and other possible risks can pose ongoing hazards to those who are inside.

Fire causes many different problems in a home, including areas that never saw any actual fire or flames.
- Smoke travels steadily but quickly, and can completely fill a house entirely, leaving behind ashes, soot, and odors everywhere. Stirring up these remnants of the fire can aggravate breathing problems in some individuals, inducing asthma attacks.
- Charring and partial burning can leave structures looking as if there was little damage to them when the opposite is true, leaving them ready to topple over or crash down with only a little bit of additional weight.
- Electrical power is often disconnected to a home, and with boarded-up windows, even daytime ventures inside can be dark and hazardous.
- Water is to be expected after a fire has been extinguished, but it is often present in the form of higher humidity and moisture-laden materials and possessions. This can add to any structural damage of floors already sustained.

SERVPRO technicians make assessments of the entire home based on their IICRC training and extensive experience. These evaluations give them the information to not only protect themselves from existing hazards but also help determine the quickest way to restore your home to livable standards again.

SERVPRO of Texarkana can restore your home from all of these problems that come with fire damage. We are local and can be reached at 903-832-4400 at any hour, day or night, every day of the year.

The Furry of Fire

10/15/2021 (Permalink)

Restoring your property to its previous condition may seem like an impossible feat to tackle as you look at the disaster. However, with a fire restoration company such as SERVPRO of Texarkana helping you, our knowledge and experience can help get your building looking its best and back into operational condition... "Like it never even happened."

Fire and smoke damage can be caused by a number of reasons. One of the most prominent smoke and fire source begins with faulty electrical wiring. Since people can forget to turn off an electric appliance, or create sparks when using electrical powered tools, human error is also high on the list as a common factor in fires. The damage caused by smoke and soot can lead to significant loss (sometimes greater damage than was caused by the fire flames). That’s why it’s critical to find a trusted restoration company such as SERVPRO of Texarkana. From immediately after the fire through the recovery process, you’ll feel comforted knowing that they’ll work diligently to clean and restore your property to its pre-fire state.

Your One-Stop Shop for Smoke and Fire Restoration
We recognize the physical and emotional stress that comes with commercial fire damage.  Our team of experts empathizes with the property owners, company owners and employees who are in the midst of a crisis, and we will guide you every step of the way. From structural repairs and content restoration to soot cleaning and odor control, you can count on our services. We are a licensed contractor with a host of licensed sub-contractors who help us solve fire damage problems.

One of our sub-contractor specialists can help repair and restoration office equipment and even heavy manufacturing equipment.

We are one of the leading fire damage restoration cleaning facilities in this area. We have a large in-house smoke cleaning and deodorizing facility. We take pride in our work. 

We SERVPRO of Texarkana and are ready to help you where ever you need us. Just call: 903-832-4400

Flooded Office

10/13/2021 (Permalink)

There is never a good time to experience a property disaster.

Providing emergency property damage services for commercial establishments is one of the main services we provide at SERVPRO of Texarkana.

Water damage/flooding events are the most common disaster at offices and other commercial properties. Fire is second, followed by autos crashing into structures, falling trees, vandalism and others.

There are many restoration companies that are prepared to dry a wet building, only a few companies are equipped to help keep a company open or return them quickly to operation. It’s the business interruption solution services that can make the most difference to business survival. Insurance can pay to restore the business and in some cases even cover lost revenue. However, if a building remains closed so long that customers go elsewhere, then the “damage” is really more devastating than the structural repair.

SERVPRO of Texarkana understands how to dry a wet structure. We can also help with electronics, office equipment, manufacturing equipment and the other parts of a business that might be impacted. Our team can set up electrical power generators and lighting. We will place storage pods and tents at a job site along with security so that temporary workstations can be set up.

If you experience a serious disaster at you office or facility call us at 903-832-4400.

Board Up Service

10/11/2021 (Permalink)

There are so many ways that a structure can be damaged and could require emergency board up services of windows and doors, or large gaps in walls... Wind damage, falling trees and falling tree limbs, vehicles crashing into buildings are common causes. Vandalism and robbery accounts for many window board up jobs too.

The heat from fires can blow out window glass, and in some situations, fire fighters may intentionally break out specific windows to pump water into a structure to extinguish the fire.

At SERVPRO of Texarkana, we have performed emergency board up services for each of the potential sources discussed. Our trained and experienced technicians stand ready, with an inventory of board-up supplies to respond when and where we are needed. This is just another way we help our community. If you need our services, we are just a phone call away! 903-832-4400.

Roof Damages Can Allow Flooding In Your Residence

10/5/2021 (Permalink)

Taking care of your home means taking the time and the effort to ensure that all of its components are working up to their expectations. Neglecting processes like roof inspections on an annual or semi-annual basis can leave you unaware when storms have caused substantial damages to the support system for your roof or individual shingles. One point of weakness can be all that is necessary to allow water to flow into your home from runoff or torrential rainfall.

Flood damages in your home can spread quickly to the point of being out of control. Especially when the flood waters enter through an area like the attic, they can widen out to affect multiple rooms simultaneously as gravity pulls the water towards the lower levels of your house. Combating these effects requires experienced technicians with specialized training in water restoration like you find with our SERVPRO team.

From the moment that our highly trained crew arrives at your house, we get to work quickly on assessing the point of entry for the damage your home has sustained. If the damage is not substantial in this area, we can board or tarp over this point of entry until the appropriate measures can get taken to reconstruct this damage to your roof.

The focus of our SERVPRO technicians following that step is to mitigate your loss by removing at-risk items as quickly as possible from all of the affected areas. This step is known as packing out, and it involves taking these items to a safe location for evaluation and focused restoration where required. Meanwhile, the restoration to your home has begun, and these removed items get returned following the successful restoration of the damage to your house.

As you can see, our professional restoration team goes to great lengths to navigate you through the often stressful experience of combating flood damages. If you have an emergency like this that you face in your home, you can always count on our SERVPRO of Texarkana water damage technicians to respond quickly and work efficiently to bring your home back to the way it should be. Give us a call 24/7 at (903) 832-4400.

Understanding Effects of Flood Damage in Your Property Helps Improve Restoration

10/1/2021 (Permalink)

It is possible to save your waterlogged property if you take the right steps. The level of success also depends on how fast the restoration process starts, so you should start immediately if there is a chance. However, your efforts might focus on the wrong actions if you do not understand the effects floods have on various sections of your property. Knowing which areas can be problematic is essential even when you hire a professional to help with the restoration because it builds your confidence in the work they do.

During incidences of flood damage certain areas are likely to be more affected. The level of damage depends on the material used in the specific area and the general position of the area in relation to the movement of water. For example, the areas closer to the floor may end up submerged for extended periods, so the damage might be more extensive even if the water originates from the roof. Our SERVPRO technicians try to extract any standing water immediately so that the mitigation process starts reducing the period of exposure.

Materials like drywall weaken when exposed to water. Insulation too readily absorbs water if the fiber or foam used is absorbent. The situation is different for insulation made of closed-cell foam because it does not absorb water quickly. Before tearing down everything in the affected areas, our SERVPRO team inspects the entire property to establish salvageable materials. Retaining such materials can help reduce the costs of restoring your property.

You might be worried that the floodwaters would damage the wooden frame of the structure compromising its integrity. Luckily, the solid lumber used in the frames withstands flooding unless left sitting in the water for weeks. The wood might swell a bit after soaking up some water, but it eventually dries regaining its shape and structural integrity. Fast extraction of the water in the affected areas is essential to guarantee this and prevent problems like mold. Our SERVPRO team brings the necessary water extraction tools, air movers, and dehumidifiers to help dry any affected areas fast enough.

Call SERVPRO of Texarkana if your property floods. We're Faster To Any Size Disaster offering advice and the necessary assistance to restore your property to its preloss state.

Mold issue? Need Tips?

9/29/2021 (Permalink)

It is worth noting that the best advice about mold is to prevent it from growing in the first place. Fix plumbing leaks and other water problems as soon as possible before mold has a chance to develop. Control indoor humidity by opening windows and operating fans after showering. Keep indoor humidity below 60%.

Many people believe that bleach is a cure all when it comes to mold cleanup. It’s not. When you see mold on a hard surface such as ceramic tile use detergentand water and a scrub brush or sponge to remove it. Note: do not use bleach. When the cleanup is done, dry the area completely. Avoid exposing yourself or others to mold during the cleaning process. Wear rubber gloves and a disposable paper filter mask (available at hardware stores.) An N-95 rated mask is recommended because it filters out fine dust and mold spores.

Please note that mold may cause staining and cosmetic damage. It might not be possible to clean an item so that its original appearance is restored. This is especially true concerning soft goods. That’s why, absorbent or porous materials, such as ceiling tiles and carpet, may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely. Any traces of mold will grow again if moisture/humidity is present.

It is tempting to paint or caulk over top of moldy surfaces. Don’t! Always clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces will almost always peel.

Need more ideas about self-do it mold cleaning… the EPA website provides plenty of helpful advice concerning mold cleanup. The site also informs its’ readers that experts should be consulted when visible mold has affected 10 square feet or more of interior surface.

If you’re unsure about how to clean an item, or if the contaminated item is expensive or of sentimental value, contact SERVPRO of Texarkana. We are specialists in mold cleanup and we work with furniture repair, restoration, painting, art conservation experts. We also perform HVAC cleaning, carpet cleaning, and odor control and other specialty cleaning work. Should you need our services, or wish to talk about mold, call us today at 903-832-4400... SERVPRO of Texarkana is at your service.

Three Basic Carpet Cleaning Methods...

9/27/2021 (Permalink)

SERVPRO of Texarkana provides carpet cleaning services for residential and commercial clients. Both owners of the company have a long history of performing carpet cleaning. Both owners learned carpet cleaning from their fathers.

There are three primary carpet cleaning methods available to consumers on the Peninsula. 1 - Shampoo. 2 - Steam (Hot Water Extraction) 3 - Low Moisture Cleaning.

Which method is best? Service providers and consumers debate this issue. Let’s review the three methods of carpet cleaning to see if one is better than the other.

Shampoo method is the original carpet cleaning system. It employs an electric powered rotary brush to apply cleaning detergents with a brushing action. Shampooing does an excellent job of cleaning but leaves detergent residue on the carpet fibers. Shampoo cleaners say this residue and the suspended soil particles will turn into tiny crystals that can be vacuumed away.

Steam – Hot Water Extraction is designed to apply cleaning agents to attack soils and then the residues are flushed away using a hot water rinse that is removed with a “wet” vacuum machine (an extractor). This system will do an outstanding job of cleaning carpeting that is very soiled. However, it has the potential of leaving carpets damp.

Low Moisture Cleaning is a category that includes “dry cleaning”, “bonnet cleaning” and “encapsulation.” Basically all low moisture cleaning is based upon a delivery system in which the cleaning agents (and a minimal amount of water) are applied to the top surface of the carpeting using soft brushes, swirling cotton pads and the like. The cleaning agents (especially encapsulation) are designed to grab onto soils, dissolve them and turn the residue into crystal that can be vacuumed away. This may sound a lot like what happens with shampoo detergents, but the chemistry is far more advanced and works better.

SERVPRO of Texarkana can perform each type of cleaning. However, our preferred method is called “show case”. We use a shampoo machine to gently scrub the carpet and loosen deep down soils and then we use steam (hot water extraction) to flush everything away. Our certified technicians spend extra effort in the vacuuming phase to leave as little moisture as possible in the carpet. We believe this provides the best combination of cleaning systems.

Our customer service department would be pleased to talk with you about your carpet cleaning needs…. 903-832-4400

What to Do About Bad Odors

9/20/2021 (Permalink)

An odor is comprised of tiny gas particles that are measured in microns. For comparison, the diameter of a human hair is measured at about 100 microns. Little odor particles (bubbles of gas) are about 4 microns in size. That is tiny and helps to explain how odor travels so easily through the air, and why certain odor particles that have settled on objects can be so invasive and difficult to remove.

Consumers have many deodorizing products to select from (too many). The majority of deodorizers are nothing more than masking agents (cover ups for unpleasant odors). Masking products can do a nice job of hiding unpleasant odors while these unpleasant smelling odors dissipate. Unfortunately, many odors linger and will outlast the masking agent. These “bad or strong” odors are usually from wet and oily sources such as: cooking oils, grease, urine, vomit, tobacco smoke, skunk spray, soot residues and others. Attempting to cover up these odors simply won’t produce lasting or satisfactory results. Success in eliminating strong odors requires thorough cleaning of the contaminated surfaces using special cleaning agents designed to tackle each specific source… the stink just won’t go away until the odor source is removed or neutralized. Some odors can last for years.

This is where the science of cleaning and deodorizing comes into play. Experts such as the technicians at SERVPRO of Texarkana understands the PH and chemical makeup of odor sources. They’re trained and even certified in correct odor removal procedures including how to apply effective professional cleaning agents that are not available to the consumer.

If your home, office or commercial facility has a difficult odor problem, we can help. Please call SERVPRO of Texarkana at 903-832-4400 to make it "Like it never even happened." 

The Reality of Flood Damages To Your Home

9/20/2021 (Permalink)

While you might not always think of your home as being susceptible to flooding, this unfortunate occurrence happens more often than area residents might realize. Typically, this traumatic disaster occurs in conjunction with storm damage from the heavy systems that pass through the area and offer both torrential rains as well as powerful winds that can knock down weaker trees, their limbs, or remove siding and shingles from your roof.
 
Once your home has gotten damaged by a storm moving through the area, you now have a vulnerable point of access for the rainwater to create flood damages in your residence. While there might not be a way that you can entirely avoid this possibility, there are ways that you can help to prevent irreparable damages and your insurance claim to the lowest that it can be: call professional restoration services, like what our SERVPRO team provides, immediately.
 
Our goal is to respond to your disaster as quickly as possible, and giving us the opportunity to address your flood damages as they happen can help us to get the job done more quickly, and you to have less time to worry about the damages in your home. If the flooding is still occurring when our team arrives at your home, our SERVPRO professionals work quickly to seal up the vulnerable points to prevent further water damage so that the restoration process can get underway.
 
Extraction is always a critical component to restoring flood damages to your home, and depending on the severity of the present water, could require portable pumps and wet-vacs, or even a pump truck from our fleet. Once the water has gotten successfully pulled from the affected area, then drying efforts can begin. This may take days, depending on the depth of the water, temperature, humidity, and structural conditions of the house.

While there are many different ways that your home might find itself at the mercy of flood damages, you do not have to face these effects on your own. You can always count on the dependability and professionalism of SERVPRO of Texarkana. Our team can work quickly to prevent irreparable damage to your home and restore it back to the way it used. whenever possible. Give us a call anytime at (903) 832-4400.

Coronavirus Wildfire

9/15/2021 (Permalink)

COVID-19 has brought about many changes in our lives lately. From social distancing to shelter-in-place orders, most of us have been affected. One thing that doesn’t change, however, is that accidents and potential problems may still occur. With everyone at home many people are cooking more and more. In turn, this can lead to more chances for cooking fires to occur. The number 1 cause of fire in the US is cooking.

We at SERVPRO of Texarkana want you to know that we are still here to help you, even during these difficult times. Fire at one’s property is a difficult thing to go through, but we can be the ones to help you get your home or business back to normal. We specialize in debris cleanup, soot removal, content cleaning, pack outs of salvageable materials and reconstruction. We can get you back into your property.

Please give us a call at 903-832-4400. We can help you get your property back to looking "Like it never even happened."

Why Our Professionals Are The Most Qualified

9/13/2021 (Permalink)

Leaking or burst pipes can leave you with a massive restoration bill if you do not take the right steps. Part of taking the right steps is a swift response because leaving standing water in your property for long leads to further deterioration. As an IICRC certified restorer we are conversant with ASD, Applied Structural Drying, so we use the most suitable approaches to remove water from your Property.

The amount of water damage into your property may determine what steps to take for efficient water removal. Water that covers most of the rooms can take days to remove, and dry all affected areas thus requiring the occupants to move out. Our SERVPRO technicians rely on high capacity resources such as truck-mounted water extractors to quicken the restoration process reducing the time people spend away from their properties.

Water spills can soil your property necessitating through cleanup. Some likely sources of such soiling include food remains and detergents if the leak originates from an appliance such as a dishwasher, and dyes from non-colorfast fabrics. Failure to clean the properly can lead to serious problems in future including stains and bad odor. Our SERVPRO technicians combine the use of tools and professional cleaning agents to clean affected areas to sanitary levels. For example, the heating capability in our water extractors helps ease the cleanup process.

After removing all standing water, there is a need to dry any excess moisture left in materials. Drying can take a long time because it works through evaporation. Our SERVPRO team takes different approaches to expedite evaporation. One option is to run air movers in the wet areas increasing the evaporation rate. We also use plastic sheets to create smaller sections in large rooms which help reduce the volume of air that runs through dehumidifiers for moisture extraction.

Working with a professional restorer helps you control the outcome . Call SERVPRO of Texarkana (903) 832-4400 to help restore your property. We’re Faster To Any Size Disaster.

How Our Experts Will Restore Your Home After A Fire

9/9/2021 (Permalink)

Smoke can often be one of the most troublesome effects to overcome after disaster impacts your residence. From small localized events to widespread structural damages, smoke can penetrate far beyond the source of the flames to affect many areas and items within the property. One of the focuses of the rigorous training our technicians undergo to obtain their IICRC certifications for Fire and Smoke Restoration is identifying the type of smoke that has impacted the property and the appropriate measures to take to remove the harmful and noxious effects.

Overcoming the fire damage in your home might be more complicated and intricate than many homeowners realize. Our SERVPRO professionals get equipped with the latest equipment to provide efficient and effective service in removing harsh odors and residues from the premises following widespread smoke damages. This leading equipment can make our franchise a wise choice for those looking to reduce restoration costs without jeopardizing the quality of the completed product.

One of the tools at our disposal to help contend with the harsh environment that our technicians often get exposed to when entering a fire damaged home for the first time is our hydroxyl generators. These machines can help clean an environment from not only harsh odors, but also germs, pollutants, lingering smoke, and other needs for sanitation. Best of all, these small machines can safely get used around pets and humans.

Thermal foggers are another piece of equipment vital to odor removal when our SERVPRO technicians are on site. These machines release a dense chemical compound safe for use on soft materials and open areas that neutralizes odor molecules on contact to eliminate the noxious scent permanently from your home.

Cleaning and air quality are primary concerns for professional restorers like ours when it comes to setting your home back to its original condition following a fire incident. With a wide array of resources and highly-trained technicians available 24/7, SERVPRO of Texarkana is a wise choice for anyone contending with fire damages to their property. Give us a call anytime you need us at (903) 832-4400.

When Water Threatens To Damage Your Wood Floors In Your Home

9/7/2021 (Permalink)

Every type of disaster that can affect your home can adversely and substantially threaten the construction materials and structural elements of the property. When it comes to water loss incidents, all these same components remain at risk for as long as the situation is poorly maintained and not professionally cleaned up. Our 24-hour rapid response team can help you.

From leaking and faulty appliances to leaks and breaks through indoor plumbing, your home has numerous potential sources for water damage throughout it's life. Whenever your property gets threatened by this kind of damage, you need to protect the structural components of your house by employing professional restorers like our SERVPRO technicians to extract and dry the damage.

Within just a couple of days after a water incident in your home, the saturation and moisture can warp and bloat wood flooring. Once this process has started, it is nearly impossible to salvage. For this reason, it is recommended to procure trained professionals like our team to mitigate the situation immediately after it happens. With our rapid response team, we can arrive quickly to begin extraction work and get drying efforts started to prevent this irreparable damage.

In addition to the distortion of the wood flooring, this same material could become a seat for mold growth. A few days past the water loss incident without professional restoration and your home is likely affected by microbial and mold growth throughout the impacted area. Our SERVPRO water restoration specialists and remediation experts can work in conjunction to eliminate the dampness and to prevent mold growth through the application of our antimicrobial spray solutions.

Whenever a water damage incident occurs in your home, many homeowners become misled into believing they have taken care of the cleanup sufficiently while moisture and dampness persist out of sight. Elements like wood flooring and other susceptible materials can become irreparably damaged and require removal without the appropriate professional intervention. Give our SERVPRO of Texarkana team a call whenever you need us at (903) 832-4400

How Professional Equipment Help To Make Water Cleanup Easier

9/3/2021 (Permalink)

Water cleanup demands the use of appropriate products and equipment to make the job easier and things cleaner. Since we are talking about specialized equipment, it is the role of the technicians to operate the equipment correctly. There are also specific directions that we follow when applying the cleaning products when attending to such situation. All incidents are not the same, so, we select the equipment to use depending on the situation we are facing.

To determine if the structure is dry or not during water clean up in your home, we use detection devices. In this step, we use moisture sensors, moisture meters, and thermo-hygrometers. Thermo-hygrometers help us to measure the temperature and the relative humidity of the site. The role of moisture sensors is to determine whether there is moisture in materials during the initial stages of the inspection. On the other hand, moisture meters are helpful when we need to determine the exact moisture content in materials.

When our SERVPRO technicians are drying your property using space heaters, fans, and air movers, moisture escapes from wet materials and surfaces into the air. As the air absorbs the moisture, it reaches a saturation point where it cannot absorb any additional water vapor. If condensation takes place, then some additional damage is likely to occur. We perform dehumidification to remove the water vapor from the air using dehumidifiers and in the process speed up drying.

We also have appropriate tools to disengage the pad and carpet, separate seams and reinstall the carpet, seams, and pad. The use of safety equipment is equally important since it helps our SERVPRO technicians to avoid injury. For instance, we use gloves, boots, eye protection, and overalls. Our work usually follows the state and local regulations.

SERVPRO of Texarkana provides 24-hour commercial and residential restoration services. Call us at (903) 832-4400 to work with an experienced service provider with proven services in the restoration industry.

Remediating Flood Damage

9/1/2021 (Permalink)

Extreme weather in our area can often lead to flooding in homes. When a disaster like this strikes, the restoration service you hire needs to respond quickly and with the right equipment to not only remove water but to also begin returning your home to pre-damage condition as quickly as possible.

Remediating flood damage often starts with a source of power. If needed, SERVPRO work crews bring in a generator to provide electricity to our equipment and to also restore lights inside the home so they can work despite any further inclement weather.

Now, our technicians remove flood water from inside the home using pumps and extraction wands. If the sewer system is available, they pump the water directly into the nearest drain. If not, restoration teams can pump the water into the street to eventually drain and evaporate. If the water is contaminated and the sewer is still overwhelmed by the flood, team members pump the water into a tank truck for removal to the nearest water treatment plant.

Next, a SERVPRO inspector examines the home to determine what can be restored or requires disposal. Since carpets can absorb an incredible amount of water and remain restorable, he starts with those. Even a short time exposed to water can ruin a carpet pad, however; so the inspector has the team lift the carpet and throw out the pad. It is cheaper to replace one than spend the labor hours needed to attempt to dry and clean it. When the carpet is flooded from an outside source like a storm, however, it is also contaminated past the point of safely restoring it, and the inspector recommends throwing it out as well.

Before replacing the pad and laying the carpet back in place, teams use air movers to push warm, dry air over the surface of the floor to dry it and exhaust fans to pull any damp air out of the room and off the floor. These same devices also help dry the carpet before the teams tack it back to the floor.

After carpets, drywall paneling is probably more affected by flooding than anything else. The inspector examines each panel carefully for damage, removing the floor trim and drilling holes into the section behind them to check and allow water to drain if needed. If the panels have not absorbed too much water, technicians use air movers to force warm air across the surface gently and can attach a hose to direct the air into the wall space to carefully dry both sides.

The goal for SERVPRO of Texarkana is to return every home to what it was before the flood. If you are still dealing with the effects from the last storm, call us today at (903) 832-4400 to set up an inspection and receive a free estimate. We are here for you.

What Smoke Damage Affects in Your Home After a Fire

8/30/2021 (Permalink)

One of the biggest problems that homeowners face after a fire in their home (regardless of size and severity) is a lingering odor that is challenging to remove. Professional restoration techniques are usually very effective in breaking apart this noxious odor and leaving no scent behind, but better understanding the nature of this effect from the fire is important.

Regardless of how fire damages occurred in your home, you work quickly to hire the right professional restoration team to take care of the problem and get your home back to the way it used to be. Our SERVPRO team of technicians can help you to overcome all of the obstacles in bringing your home back to preloss conditions, including the deodorization of affected areas and items.

Open areas can often harbor much of this persistent smoke damage and harsh odor following a fire in your home. SERVPRO technicians work to break apart these odor molecules using various pieces of equipment, ultimately leaving no odor behind at all.

Another problem area for the smoke damage to seep into is the carpeting of your home. Since the carpets act as a natural magnet for dirt and debris, this same magnetism helps them to store these odors inside the fibers and into the base of the material. Premier carpet cleaning and deep cleansing approaches by our technicians help to remove the soot and smoke damages.

Another problem area to trap smoke odors is furniture and fabrics in the affected areas. Upholstery and drapes can hold on to this harsh odor long after the fire has gotten extinguished and require specific deodorization techniques to relinquish it.

Understanding the effects of a fire in your home can help you to understand better the processes required to remove them and restore the area they have affected. Choosing the right professional restoration company can help you to overcome these obstacles and get left with high-quality restorative work. Rely on our SERVPRO of Texarkana experienced technicians to respond quickly and clean up the mess and restore the damages your home has experienced. Give us a call today at (903)832-4400.

Commercial Mold Damage Experts Discuss Air Quality

8/26/2021 (Permalink)

If a slow water leak ever develops at your thrift store, microbial growth can take place. A fungus grows inside any building that is exposed to excessive moisture in places that were not designed to handle getting wet. When water leaks from a pipe or appliance slowly it can go unnoticed for a long time.
 
Fungi need elevated moisture levels, an organic food source such as wood, and temperatures between 68 and 86 degrees Fahrenheit to form. When working on a commercial mold damage projects, controlling your store's indoor environment helps control microbial growth. Once a fungus develops it produces microscopic spores that can circulate to other sectors of the building, creating more problems.
 
Most structures have microbes in places like attics and air ducts. If the relative humidity inside is higher than 60%, these inactive microbes can start to grow structures called hyphae. If spores inside air ducts have the ideal conditions, they can grow hyphae that spread across surfaces and lets off more microbes throughout the ventilation system.
 
The spores can spread all over your shop or large commercial building finding other moist areas to create more issues. Since mold can cause health effects with some people, if it grows inside the ventilation system, air quality becomes a serious concern. Any time a mold is found at a property, our SERVPRO technicians take measures to prevent microbes from spreading throughout the structure jeopardizing the quality of air your employees and customers breathe.
 
When microbes get activated inside air ducts, there are a few ways the problem can be mitigated. If the affected portion of the ducting can be accessed, then the contamination gets removed by scrubbing or using a vacuum with a HEPA filter. If the contaminated portion is not easy to get to or cannot be found, then antimicrobial chemicals get sprayed into the ducts with a sprayer or ULV fogging machine.
 
If the ventilation system is contaminated, it can spread pungent odors through your thrift shop. Clothes are porous materials that can store malodor particles. If products and contents inside your shop produce mildew-like odors, then we can deodorize them with ULV foggers or ozone systems.
 
We know that keeping your store smelling clean is essential for your business. We take special care when working to restore your company's assets. If you need help after damage occurs at your business, call SERVPRO of Texarkana at (903) 832-4400 any day of the week.

Effects of Water Damage

8/24/2021 (Permalink)

Causes of Water Damage

There are many causes of water damage.  Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Natural causes also can cause water damage floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements.

We understand...

SERVPRO understands every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

What is Mold?

8/20/2021 (Permalink)

Mold Is Everywhere! You can easily spot the most visible type of mold, called mildew, which begins as tiny black spots that often grows into larger colonies.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

If you have a mold problem in your home or business, consider the following facts:

• Significant mold growth can occur in 48-72 hours.
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Texarkana for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Texarkana has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Do's and Don't of Water Damage

8/18/2021 (Permalink)

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 903-832-4400..

Are Your Walls Wet? How Can You Tell?

8/16/2021 (Permalink)

Are Your Walls Wet? How Can You Tell?

SERVPRO uses the right equipment to identify affected materials. SERVPRO will check for the source of moisture in your home or business.

SERVPRO uses the right equipment to identify affected materials. SERVPRO will check for the source of moisture in your home or business. 

Gypsum, aka “drywall,” is a very popular material for use in the construction of homes and offices. The material is noted for its strong fire-resistant qualities. However, drywall is also known to be incredibly susceptible to being damaged by moisture compared to many other building materials.

This is, in part, because drywall is extremely porous, readily absorbing moisture and retaining it. If the moisture content (%MC) of drywall exceeds even 1%, then the drywall can be considered “moisture-compromised” and in need of either drying or removal depending on whether or not mold has begun to grow.

Even greenboard, the “water-resistant” drywall, will be damaged by moisture if it gets past the green, water-resistant paper covering that gives greenboard its name. The majority of greenboard’s water resistance comes from the paper covering, not the drywall itself.

Because of how susceptible drywall is to becoming damaged by even minute amounts of moisture, it’s important to be able to accurately assess the amount of water present in drywall.

When looking for a moisture meter to use for testing drywall, some considerations include:

• Whether or not the meter has a gypsum scale.
• The range at which the meter detects moisture—the meter should be able to accurately detect very small amounts of moisture.
• Length of the pins.
• Additional scales for other materials—most professionals have to work with more than just drywall, so having a moisture meter with the ability to test other materials using different reading scales is a must.

How fire loss effects people and families

8/12/2021 (Permalink)

Residential fires can cause a significant amount of stress. Not only do people lose their homes, they lose things that mean a lot to them. Our homes provide us with shelter, comfort, and all around security. The things in our homes are usually completely lost or somewhat affected. This causes emotional distress and a hand full of other feelings. Children are also filled with a sense of loss. When parents or caregivers are under stress the whole family becomes overwhelmed. Some fires also cause physical injury and even death. You can become permanently disabled. This may mean you are not able to work at all. There are several stages of recovering from a major loss. Find a good support system. Family, friends, and neighbors. You can also be a great support for someone experiencing a loss. Fires can be small but not all fire calls are. Eventually you pick up the pieces and try to move forward. Always remember that a house is a home and losing it and the things you need can be very hard. Healing takes time.

Thunderstorm Preparedness

8/10/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property. Thunderstorms include lightning and can:

• Include winds over 50 MPH
• Create hail
• Cause flash floods
• Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day.

SERVPRO of Texarkana knows you cannot prevent a thunderstorm, but you can prepare:

• Know the risk for thunderstorms in your area

• Sign up for your community’s warning system 
• Cut down or trim trees that may fall on your home or office
• Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of Texarkana repeats the warning, “When thunder roars, go indoors”.  You don’t have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

• Unplug appliances
• Do not use landline phones in office or home
• Pay attention to alerts and warnings

If you can’t get inside a building:

• If you are swimming or in a boat, get to land immediately.  Find shelter
• If you are in a car, don’t touch anything metal
• “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock you down. One foot of moving water can sweep away your car. 

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can range from minor electrical issues to fire damage. Lightning is also a major cause of injury or death from weather-related dangers.  Most people survive being hit by lightning, but they often have long-term problems. 

SERVPRO of Texarkana is independently owned and operated. 

Safety Tips when using Candles

8/6/2021 (Permalink)

Although fires from candles happen more often around the holidays, many people use candles all year round. SERVPRO of Texarkana wants you to be safe from fire and smoke damage. It is important to be careful any time you have an open flame in your Texarkana home. 

Fire Prevention is the best way to fight against fire damage or injuries.

SERVPRO of Texarkana  offers these Tips for Fire Prevention from Candles:

• Do not let children near candles
• Keep trees and other plants away from candles
• Make sure candles are not near window curtains or blinds that could catch fire
• Keep lit candles in safe candle holders
• Do not leave children alone in a room with lit candles
• Do not light candles in the bedroom. You might fall asleep. One-third of all candle fires start in the bedroom. 
• If the power goes out, use flashlights instead of candles
• If someone in the home uses oxygen, do not use candles
• Fire damage from candles happens 35 times a day in the U.S.
• Keep candles at least 12 inches away from anything that can catch fire
• Put out candles when leaving the room or going to bed

A little caution goes a long way to protect you and your loved ones. If you have to deal with damage caused by smoke or fire from a candle in your San Diego home, your friends at SERVPRO of Texarkana are just a phone call away. 

SERVPRO of Texarkana is independently owned and operated

Staying Healthy Around Standing Water

8/4/2021 (Permalink)

Staying Healthy Around Standing Water:

Standing water of any kind can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in floodwater such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of Texarkana suggests:

• Washing dirty clothes and towels in hot water. Use bleach if possible
• Remember that you can shake hands with an infected person and get infected. 
• Do not allow children to play in the flood water
• Wash children’s hands before meals
• Disinfect toys before letting children play with them
• Use bleach or other disinfectants on hard surfaces
• Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others:

• Avoid floodwaters if you have an open rash or a cut
• Clean cuts or rashes. Cover them with a waterproof bandage
• Clean cuts with soap and clean water
• If a cut becomes red, swollen, or is oozing, get medical attention

Toilet Leaks Can Seem Small but Create A Big Mess

8/2/2021 (Permalink)

A leak from a toilet may seem like a little issue; more of a headache then an actual issue, but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive then is visible.

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less annoying and frustrating when it happens to you, in your home. SERVPRO of Texarkana has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when disaster strikes.  We are ready to help you.

Servicing your Smoke Alarm

7/29/2021 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

1. Smoke alarms should be maintained according to the manufacturer’s instructions.
2. Test smoke alarms at least once a month using the test button.
3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

In the case of a fire emergency in your home or commercial business, SERVPRO of Texarkana has the specific damage restoration training, personnel, and equipment and can quickly restore your home. Why should you trust us? Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as an IICRC-Certified Firmed. SERVPRO of Texarkana is also an A+ rated business by the BBB. Call SERVPRO of Texarkana at 903.832.4400.

The SERVPRO Advantage

7/27/2021 (Permalink)

Since its founding in 1967 SERVPRO has expanded to over 1,700 locations across the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPRO’s have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this”, try giving us a call.

Why Should you Board-Up?

7/23/2021 (Permalink)

If you have experienced a fire, there are several reasons why you might want to board up structural damage or windows. Aside from the safety side of choosing to board-up your damage property, it can also prevent additional losses due to looting and make the fire cleanup process quicker. SERVPRO of Texarkana offers full-service restoration specialists who can also assist in board-up services.

In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

Protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.

Keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

Limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

How to Prevent Fire Damage from Grills

7/21/2021 (Permalink)

We all know what that means, it is time to fire up those grills! We all love the smells of freshly grilled hamburgers and hotdogs but if you aren’t careful, that smell you are experiencing could be the smell of fire damage! SERVPRO of Birmingham has seen fire damage and smoke damage caused by the early celebrations of springtime. Did you know that according to the National Fire Protection Association, gas grills cause more home fires than charcoal grills? According to the Hearth, Patio & Barbecue Association, 64% of households own a gas grill, 44% own a charcoal grill and 9% own an electric grill. A good grill master knows that being unaware of grill safety can be a factor for seasonal fires. Below are some tips we got from our friends at Nationwide to ensure your grill season is a safe one! Grill Safety Tips:

• Grill away from any structure.
• Make sure your grill is stable.
• Keep your grill clean.
• Check for propane leaks.
• If the flame goes out, wait five minutes before relighting.
• Keep an eye on what is going on around the grill.
• Be cautious when using a charcoal starter fluid.
• Don't wear loose clothing or clothing that can dangle.
• Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Texarkana at 903.832.4400.

Got Mold?

7/19/2021 (Permalink)

Mold can be in your home and you may not even realize it. Whether you see the affected areas or not, here are a few things you can do! First, if you see visible mold, do not mess with it. When mold is disturbed, it can release microscopic mold spores. When this happens mold can circulate inside your home using your HVAC system and any fans you have on. This makes it so the affected areas grow and become larger. Check out what to do and not do.

What Should You Do:

• Stay out of affected areas.
• Turn off the HVAC system and ALL fans.
• Contact SERVPRO of Texarkana for mold remediation services.

What Should You Not Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold

SERVPRO of Texarkana specializes in mold remediation. We use specialized equipment and techniques to properly clean and resolve your mold problem quickly and safely. The safety and health of you and your family are our biggest concern. If you have mold in your home or business, give SERVPRO of Texarkana a call at 903.832.4400. 

Flood Water Facts

7/15/2021 (Permalink)

During this time of year, we see a lot of rain in the Texarkana area. Across the United States though, flooding is one of the most commonly widespread weather-related disasters. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage. Though you may have never experienced a flood in the past, there’s no level of security to assure that you will not in the future. Did you know that 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities?  According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips:

Stay away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a flooded road

Turn around and go another way.  If you are caught on a flooded road and water is rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep children out of the water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Birmingham is prepared to handle any size disaster. The sooner work begins, the sooner your home or business can return “Like it never even happened.” Call us at 903-832-4400. 

What to do until help arrives:

7/13/2021 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Birmingham South arrives. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. n Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Power Outages

7/9/2021 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.

• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

• Cause food spoilage and water contamination.

• Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.

• Only use generators outdoors and away from windows.

• Do not use a gas stove to heat your home.

• Disconnect appliances and electronics to avoid damage from electrical surges.

• Have alternate plans for refrigerating medicines or using power-dependent medical devices.

• If safe, go to an alternate location for heat or cooling.

• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

Smoke Webs

7/7/2021 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

• Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
• Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
• First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Why You Should Recycle

7/5/2021 (Permalink)

US Waste

Americans throw away 25,000,000 plastic beverage bottles every hour.

The United States of America is the #1 trash-producing country in the world at 1,609 pounds per person per year. This means that 5% of the world's people generate 40% of the world's waste.

Americans toss out enough aluminum every 3 months to rebuild our entire commercial air fleet.

The average American uses seven trees a year in paper, wood, and other products made from trees. This amounts to about 2 billion trees per year.

Every month, we throw out enough glass bottles and jars to fill up a giant skyscraper.

Manufacturers produce more than 15 million tons of expanded polystyrene (aka, StyrofoamTM) each year, but we recycle less than 1% of it.

According to the EPA, yard trimmings and food residuals together constitute 24% of the U.S. municipal solid waste stream.

The highest point in Hamilton County, Ohio (near Cincinnati) is "Mount Rumpke." It is actually a mountain of trash at the Rumpke sanitary landfill towering 1045 ft. above sea level.

The US population discards each year 16 billion diapers, 1.6 billion pens, 2 billion razor blades, and 220 million car tires each year.

4th of July Safety Tips

7/1/2021 (Permalink)

4th of July in Texarkana is always one of the cities favorite times. From the fireworks booming and celebrating in parking lots and pools as the night sky is lit up. Gathering with family and friends gather around for food, festivities, and fun. It can be easy to just get lost in all the fun going on but this can be one of the most dangerous times of the year with things such as fireworks, sparklers, bonfires, and BBQ's becoming possible fire damage. 

SERVPRO of Texarkana has some reminders and safety tips to ensure this 4th is the best and safest it can be!  

If you are choosing to build a bonfire this weekend make sure that you are using only dry material and make sure that all debris is at least 10 feet away.  When you are finished ensure that you extinguish the fire, pour water on all embers until the hissing sounds stop. Always keep a fire extinguisher close by when having bonfires or grills going so you can keep any fire damage from spreading in the case of an emergency. While most kids love playing with fireworks, it is important to never toss or throw the fireworks at anyone. If dealing with fireworks, please consider the following safety tips and suggestions.

• Wear protective eye and hand gear
• Never carry fireworks in your pockets
• Always have a bucket of water nearby
• Keep unused fireworks in a closed box
• Make sure all spectators are 25 to 40 feet away

If you do have fire damage know that SERVPRO of Texarkana is a call and ready throughout the entire Holiday weekend! We have the equipment, expertise, and experience to restore your fire and/or smoke damage.  We will ensure the highest care to get you back to celebrating the Freedom we have so graciously been given. 

Recycling & Energy

6/29/2021 (Permalink)

Recycling aluminum requires 95% less energy than making aluminum from raw materials, and produces 95% less air pollution and 97% less water pollution.

Only 10% of the 140.3 million cell phones retired in 2007 were recycled. If we recycled all of the cell phones retired each year, we would save enough energy to power 18,500 homes for a year.

Recycling one million laptops saves enough energy to power 3,657 American homes in a year.

Recycling paper takes 60% less energy than making paper form raw materials.

Recycling plastic saves twice as much energy as burning it in an incinerator.

Recycling plastic takes 88% less energy than making plastic from raw materials.

Over a ton of natural resources are conserved for every ton of glass recycled, including 1,300 pounds of sand, 410 pounds of soda ash, 380 pounds of limestone, and 160 pounds of feldspar. Source: Keep America Beautiful

The energy saved from recycling one glass bottle can run a 100-watt light bulb for four hours. It also causes 20% less air pollution and 50% less water pollution than when a new bottle is made from raw materials.

What's the difference?

6/25/2021 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

• Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

• Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

• Flood Watch: Be Prepared: A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

• Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

What to do AFTER a water damage

6/23/2021 (Permalink)

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated. Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you...

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers if safe from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

Managing Mold

6/21/2021 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health effects and damage to your property. SERVPRO of Texarkana has the training, protective gear, and specialized equipment to handle your mold problem. 

Call SERVPRO of Texarkana

The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

Assessment 

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. 

Containment

Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Texarkana technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. 

Removing 

The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning  

SERVPRO of Texarkana cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 

Restoration

Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs  or major repairs such as reconstruction. 

Spring Cleaning Tips!

6/17/2021 (Permalink)

Spring has arrived and we want you to keep your home or business in good condition all year long! We want you to prevent mold, water leaks, and even fires! 

In the meantime, here are some helpful tips about Spring-Cleaning for your OFFICE:

-Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

-Keep only what you need at arm's length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

-Create a daily paper system: Consider creating hanging files or baskets labeled "to read," "to do," and "to file." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

-Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

-Eliminate digital clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your email inbox just as you would paper files- with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

-Disinfect regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes. 

How to help prevent mold

6/15/2021 (Permalink)

1. Identify problem areas in your home and correct them. Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. 

3. Prevent moisture with proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. 

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. 

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. 

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters.  Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house.

Call us if you have any signs of mold, we have trained professionals to handle the infestation. 903-832-4400. 

Help Prevent Heat Related Fires

6/11/2021 (Permalink)

It’s going to get cold again here soon…

Besides using the fireplace to stay warm some people use alternative sources such as portable space heaters, and wood burning stoves. Heating equipment is the cause for many residential fires annually, causing deaths, injury and property damage. Here are some tips to help you reduce the risk of a heating-related fire:

-Keep flammable items at least three feet away from heating equipment

-Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturers instructions

-Remember to turn portable heaters off when leaving the room or going to bed

-Plug space heaters directly into outlets, never into an extension cord or power strip.

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters

-Install and maintain carbon monoxide and smoke alarms inside your home and business.

-Test alarms monthly

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional

-Make sure fireplaces have a screen to help prevent sparks

-Make sure ashes are cool before putting them in a metal container

For more information on safety tips call your local fire department.

Content Restoration after Fire Damage

6/9/2021 (Permalink)

CONTENTS RESTORATION

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Key Issues

• Contents may need to be cleaned off-site
• Contents inventory
• Determine replacement and restoration
• Pack
• Ozone treatment
• Cleaning
• Odor removal
• Secure
• Return

Contents Inventory

• We arrive on-site and inventory all of your personal belongings.
• We carefully pack all salvable items to transport to our secure warehouse and cleaning facility.
• Unsalvageable contents are inventoried and discarded.

Contents Valuation

We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

Restoration

• Thorough cleaning
• Proper handling of all electronics
• Photographs and artwork
• Fabrics
• Clothes
• Memorabilia
• Antiques
• Soft goods
• Dry Cleaning
• Appliances
• Surfaces
• Odor Removal

Mold Prevention

6/7/2021 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY.  If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.  

Clean and repair roof gutters regularly.  

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.  

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low.  If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%).  Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.  

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity

Fire Safety Tips

6/3/2021 (Permalink)

Tips For Fire Safety:

1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

2. Test smoke alarms every month. If they’re not working, change the batteries.

3. Talk with all family members about a fire escape plan and practice the plan twice a year.

4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Here are some tips on WHAT TO DO AFTER A FIRE:

1. Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

2. 
   

   Let friends and family know you’re safe.

3. 
   

   People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

4. 
   

   Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Water Damage? What to do

6/1/2021 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Tornado Need to Know

5/28/2021 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

• The average tornado travels Southwest to Northeast but have been known to move in any direction.

• Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.

• Dr. T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.

• In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).

• A tornado normally appears transparent until it picks dust and mud from the ground.

• The USA averages around 1,200 tornadoes every year, more than any other country.

• In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

• Dark, green tinted sky

• Large hail

• Low-lying rotating cloud

• Loud roar similar to a freight train

We encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.

Boyz-n-the-Flood

5/26/2021 (Permalink)

Vs. Other Water Losses

Flood damage Texarkana considered a Category 3 water loss, meaning it is grossly contaminated.  The water carries solid debris and bacteria that can cause diseases. Floods can be very dangerous, but even if the flooding is not life-threatening, bacteria and viruses being carried in the water can cause serious health risks.

How To Mitigate

Safety is a priority in flooding situations.  Live electrical wires are a serious, life-threatening hazard.  Like any water damage, standing water must be removed and the structure dried, but with added protections and cautions.  Porous materials sometimes cannot be cleaned and disinfected to required standards post-flood. Carpeting and padding must be removed and discarded.  Drywall needs to have flood-cuts done to remove any hidden water. Flood-cuts can potentially save the remaining wall and prevent microbial growth from starting to spread.  Any water-soaked insulation must be discarded too. If the debris contains chemicals, sewage, or other potentially harmful materials, we might need to contain the solids and dispose of them according to local hazardous waste rules. 

Count On Us!

SERVPRO of Texarkana has all the resources to take care of your needs during disasters like flooding.  We have more than enough equipment to handle any size job or any amount of jobs. We are also professionally trained in the SERVPRO system and have IICRC certified team members ready to assist 24/7.  Contact SERVPRO of Texarkana 903-832-4400.

Toilet Leaks Can Seem Small but Create A Big Mess

5/24/2021 (Permalink)

A leak from a toilet may seem like a little issue; more of a headache then an actual issue, but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive then is visible.

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less annoying and frustrating when it happens to you, in your home. SERVPRO of Texarkana has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when disaster strikes.  We are ready to help you.

Crawlspace Water Remediation

5/20/2021 (Permalink)

Water leaks can wreck havoc in a home or business. This crawlspace was damaged from a leak so the SERVPRO of Texarkana team entered into the space in order to clean out the wet material.  After the material was removed, the remaining wet beams needed to be dried. The team immediately jumped into action in order to ensure the wooden beams in the crawlspace were dried correctly and efficiently. The owner was very grateful that the SERVPRO of Texarkana's team responded quickly to her emergency. The professionalism this team showed during this job was incomparable to other remediation companies that the owner has dealt with in the past.  Our team is efficient, knowledgeable, professional and prepared to clean up your disaster in order to make it "Like it never even happened."  Give us the chance to serve you during your time of need.  Call us at 903-832-4400

SERVPRO of Texarkana specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

About SERVPRO^®

Founded in 1967, the SERVPRO^® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO^® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Give Soot The Boot

5/18/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 903-832-4400.

Preventing Microbial Growth: 2

5/14/2021 (Permalink)

In our previous blog, we began learning about how to prevent microbial growth.  Here are some more tips on how to prevent microbial growth in your home.

4.  When you are building or repairing a home, use products that are microbial growth resistant.  This can help protect your home in the future.

5.  Monitor the humidity within your home.  Keeping an eye on the indoor humidity can help prevent moisture.

6. Increase the circulation in your home.  Open windows and doors to let in fresh air which will help reduce moisture. 

8.  Keep an eye on your indoor plants and make sure there is no mold growing on them.

When you notice a microbial growth issue in your home, be sure to call SERVPRO of Texarkana at 903-832-4400.  We can do a visual inspection for you then guide you on mitigating an issue, if one is found.  SERVPRO of Jackson is always here to help!

Preventing Microbial Growth

5/12/2021 (Permalink)

A common occurrence in older homes is microbial growth.  Often times, people do not realize they have a growth issue until it gets out of hand.  Before microbial growth takes over your home, let SERVPRO of Texarkana help guide you with some easy tip to help your home be microbial growth resistant.

1.  Identify problem areas in your home such as condensation on a window or a damp area in your home.   

2.  Next, you must fix that problem area! Remove material that doesn't dry.  Call SERVPRO of Texarkana to help you figure out where moisture is after any water loss occurs.

3. Make sure your home is properly ventilated.  Vent appliances to the outside and when you are showering or bathing, don't forget to turn on the bathroom vent in order to help remove moisture in the air.  

In our next blog, we will tackle some more tips on how to help your home stay free of microbial growth.  And remember, when you are concerned about a microbial growth issue, call SERVPRO of Texarkana today to schedule a visual inspection at 903-832-4400.  We are always here to help! 

Smoke and Soot

5/10/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –903-832-4400

24 Hour Emergency Water Damage Service

5/6/2021 (Permalink)

SERVPRO of Texarkana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help: Call Today - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Fire? Let Us Clean Up For You

5/4/2021 (Permalink)

SERVPRO of Texarkana, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Electrical Fire Prevention

4/30/2021 (Permalink)

Electrical fires are one of the leading causes of house and business fires in the United States.  

You may lessen your chances of an electrical fire with a few simple steps:

1. Closely examine electrical equipment and their cords.  
2. Change out cords that are old, rotting, or becoming frayed.  These are hazardous!
3. Hire a licensed electrician to survey your home or business.  She or he will check your outlets and any wires that could lead to fire.  

Older Building are Especially at Risk

If your home or commercial business is older, it is crucial that you take the steps listed above.  Wires and outlets may have been damaged since last time your property was inspected.

We strive to keep you informed in hopes that this type of emergency never occurs.  If it does occur and you need assistance, SERVPRO of Texarkana is here 24/7 to answer your calls, and have our trained professionals help in your time of need. You can reach us by dialing 903-832-4400. 

Pet Safety, in case of Fire

4/28/2021 (Permalink)

An Evacuation Plan That Leaves Time For Pets

Fires can happen to anyone anywhere!  When an unexpected fire emergency occurs, it is beneficial to have a plan in place!  Everyone, including pets needs to be evacuated and to know where to meet. Make sure your meeting place is a safe distance from the home to avoid smoke inhalation.  While the main focus is to get your family out as quickly as possible, having an evacuation plan and practicing it can give you time to get your pets out too. Here are a few steps to take to ensure everyone, even your pets safety: 

Practice Makes Perfect

Don’t be caught confused about what steps to take in case of fire.  In the heat of the moment, it is almost impossible to think of everything you need to do.  This is why practicing the actual plan is important. This will help you to leave time to pick up your pets and take them to the designated meeting spot. 

Where do Your Pets Go?

Take note of the places your pets go when they are scared.  Does your dog hide behind the sofa when a thunderstorm strikes?  Does your cat hide in the laundry room when something startles her?  When a fire starts, you do not want to spend a lot of time looking for your animals.  Create a checklist of areas to look in case of an emergency. Keep your list on the fridge or pinned to a bulletin board for easy access.  Being prepared with this checklist can help get you and your pets out as quickly as possible. 

Keep Leashes by the Exit

Sometimes when animals are frightened they will run away.  When you are evacuating, it is important to keep your pets on a leash so that as firetrucks and other first responders approach, everyone is safe.  You will be able to find your leashes more easily if they are kept by your main exit on a hook. Then you can guide your pet to safety.

Expect The Unexpected

4/26/2021 (Permalink)

Imagine waking up one morning and going through your normal routine.  Everything is panning out to be a great day as you have had a great start to your morning.  As you stretch out in your favorite chair and go to sip your freshly brewed coffee, your phone rings.  Now who could that be!? It’s none other than the commercial building owner at your business. He’s called to inform you that a pipe has just burst! And your entire livelihood is covered in water!  

What should you do?

Here to help is SERVPRO of Texarkana.  We understand that disasters can happen at any time, and we are faster to any disaster.

Here are a few steps to help guide you through a stressful situation like this:

1. Gather your insurance information.
• You would be surprised to find out how many businesses do not know their own policy details.  In disastrous times such as these it is very important to have your insurance information readily on hand.
2. Keep Calm & Call SERVPRO of Texarkana

At SERVPRO of Texarkana we strive to fully restore any size damage to your property in a professional and prompt manner.  We understand that every hour cleaning is lost revenue and productivity. Give us a call when emergencies arise and we’ll make it “Like it never even happened.” 903-832-4400.

Dashing Through Your Ducts

4/22/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause health effects in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

Attention Business Owners: 3 Facts You Need To Know

4/20/2021 (Permalink)

Your commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but one of the more immediate issues caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can be helpful to understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3. This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of health effects. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold. 

Cat 3 water damage can harm your  commercial building in several ways. However, when you know its dangers and how to combat it, you may be able to prevent the worst of the destruction.

If your commercial building has experienced a water emergency call SERVPRO of Texarkana  903-832-4400. 

Water Is For Faucets, Not For Floors

4/16/2021 (Permalink)

This picture depicts a water damage scene in which our SERVPRO of Texarkana's team was called out to after water leaked into the bedroom. The carpet was saturated upon arrival so the team jumped into action.  When this happens, the carpet must be dried out and in this case, the wall needed to be dried also. After the moisture readings were complete, the team pulled the carpet back from the wall and begin to set up the drying equipment. In this scenario, the carpet is dried with different equipment that the SERVPRO  team brings with the to the site.  As you can see in this picture, the carpet is lifted as the equipment sends air under it. This helps the carpet dry more quickly and efficiently. The wall is being dried with the equipment also. This customer was very pleased with the results from our work and was surprised that we were able to work so quickly to get this job finished for them.

Storm In Sight

4/14/2021 (Permalink)

Spring showers can lead to severe storms and the flooding of your home. We’re here to help mitigate the resulting water damage to keep your shelter sturdy and safe. If a storm tears through, SERVPRO of Texarkana is here to get your home or commercial business back in working order. SERVPRO of Texarkana can handle any size disaster. If you have any questions or concerns, let us know by calling 903-832-4400. Don't hesitate to call us when disaster strikes. We are always here to help at SERVPRO of Texarkana!

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Grossest Profit

4/12/2021 (Permalink)

Toilets overflow with sewage from time to time due to a sewage backup, and commercial properties are just as vulnerable as a home, apartment complex, condominium, ext. That means if the main sewer line to your office building gets clogged, then your entire office will be grossly contaminated with sewage water.

If you are a business owner and have to close your office for any period of time this could be detrimental to your business. In moments like this, it is important to remember to think calmly and act quickly. Contacting your property owner is usually a priority. Next to that you need to contact SERVPRO of Texarkana to handle this type of emergency. SERVPRO of Texarkana's team is highly trained to mitigate and restore any size property loss. Also, SERVPRO operates 24/7. Isn't it relieving to know you have a SERVPRO in your community who can respond to an emergency like this? Call us today at 903-832-4400.

How To Prevent A Water Damage

4/8/2021 (Permalink)

No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just overnight – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.

Shut off the Main Water Valve

Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.

There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.

Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!

Turn off Individual Water Valves

But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)

If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.

Turn off Water Supply to Outdoor Faucets

If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!

How To Recover After A Fire

4/6/2021 (Permalink)

After a fire, making sure all of your valuables and personal belongings are clean of all smoke and soot is your top priority, therefore it is our top priority.

This is no easy task:

First, we start with inventorying your content and separating the salvageable from the non-salvageable. Second, we carefully pack up the salvageable content from the home to take it to our secured warehouse, where we start the cleaning process. Next, we unpack the items, clean them, and repack them into new, fresh boxes. Now that the contents have been individually cleaned and re-boxed, they can be put into our Ozone room where our ozone generator is able to take any additional smoke smell out of the material. Finally, we will bring your items back "Like it never even happened."

If you are in need of fire restoration, give us a call at 903-832-4400

Local Commercial Apartment Fire

4/2/2021 (Permalink)

Cleaning takes a lot of knowledge, experience and manpower to do the job right. Our crews are properly trained and certified in all these areas and are ready 24/7.

This apartment fire started in the kitchen on the stove affecting the entire apartment. SERVPRO of Texarkana was called to access the damages and restore the property. Our teams cleaned the structure, and deodorized the apartment. 

Choose SERVPRO of Texarkana, the Professional Company that specializes in fire, water, mold and storm damage restoration. We are Here to Help and ready to respond to your needs if any of these conditions arise in Rankin County.

SERVPRO of Texarkana is available 24 hours a day, 7 days a week & 365 days a year (including holidays) for fire board-up and other emergencies. Our team makes sure your situation is handled correctly and professionally to minimize discomfort, inconvenience, and unnecessary additional costs.

 Call us 903-832-4400

Overflowing Toilet

3/31/2021 (Permalink)

SERVPRO of Texarkana responded quickly to a residential water loss caused from a toilet overflow in the hall bathroom. The water migrated through the hallway, living room and kitchen, affecting the laminate wood flooring in all the rooms. After SERVPRO removed the wet laminate wood flooring, we started the drying process with drying equipment to the concrete sub floor completing the job.

Let us restore your water damage property to its preloss condition. We are always here to help! 903-832-4400.

We provide quality water restoration services to your home and business. No matter what the cause or how large the project we have got you covered. No job is too small or too big for us at SERVPRO of Texarkana. Don't wait; call us to care for your needs.

Plumbing Leak in the Attic

3/29/2021 (Permalink)

This homeowner had water damage from the attic caused by a plumbing leak. The ceiling collapsed, there were three rooms affected with carpet and laminate flooring. Our trained technicians were on site quickly, accessed the damages, removed wet carpet pad, lifted the carpet for drying, removed the wet laminate flooring, and then set the drying equipment to dry the wet materials to complete the job.

Contact us immediately if you have a water loss.

SERVPRO of Texarkana is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Do Not hesitate to call our team for help, this is what we do and specialize in. 

SERVPRO of Texarkana is well equipped to respond to an emergency of this magnitude. We have trained and certified technicians to handle all the aspects of your loss. If you have water damage to your home or business call us (903)832-4400. We are always here to help 24/7/365.

Clogged Drain on the Roof of Your Property

3/25/2021 (Permalink)

Clogged drain on the roof of this business caused water to leak down from the roof thru the ceiling tiles affecting several offices with water damage. SERVPRO of Texarkana was called to the job site to access the damages and start the mitigation process. Our crews extracted the standing water, removed the wet materials and began the drying process using air movers and dehumidifiers to complete the job.

Our crews are highly trained and certified. Restoring Commercial Properties, whether we are dealing with a small water clean up or a large one, no job is too big for us at SERVPRO of Texarkana.

Choose SERVPRO of Texarkana, the Professional Company that specializes in fire, water, mold and storm damage restoration. We are Here to Help and ready to respond to your needs if any of these conditions arise. Call us 903-832-4400.

The Impact Of Smoking In Your Home

3/23/2021 (Permalink)

It is common knowledge that smoking has negative consequences on your health, but it can also be dangerous to your home.

Fire Danger

Smoking is the leading cause of death in home fires.  Fires caused by smoking is most common in bedrooms and living rooms where flammable items such as carpet, blankets, and furniture are exposed.

Resale Value

Homes occupied by someone who smokes regularly are much more difficult to sell.  On average, house value decreases by nearly 29%. The smell left behind by cigarettes can get trapped in cupboards, vents, and even the ceiling.

While exceedingly difficult, it is possible to reduce and potentially get rid of the smell of smoke in your home.  Thoroughly cleaning the walls and ceilings, followed by a deep cleaning of the carpet and floors is the first step.  It may also be necessary to professionally clean the air ducts to prevent the smell from continuing to circulate throughout your home.

3 Types of Foundations: Pros and Cons

3/19/2021 (Permalink)

The foundation of a structure is the load bearing portion, typically built below ground.  This portion serves 3 purposes.

1. Support the structure
2. Keep out groundwater
3. Function as a barrier to water and soil vapor

But, when deciding on the foundation of your home, it’s important to know the pros and cons of each option.

• Slab Foundations:

These are the most cost efficient as well as the most common of the choices.  The process is simple, the slab starts with concrete footing poured 24 inches below projected finish grade.  Then concrete blocks are placed on top of the footers, internal piping is placed, then rock filler is added, and four inches of concrete poured on top.

The advantages of a slab foundation are that they are low maintenance and the least expensive option.  The disadvantages are that there is a higher potential for expensive repairs because plumbing is placed below the slab.  This means if there is a problem, the concrete would have to be broken to reach the issues at hand.  Another disadvantage is that a slab foundation has minimal protection from storms and bad weather. 

• Crawlspace Foundations:

Homes with crawlspace foundations are raised a few feet off the ground.  As with slab foundations, footing is placed, and concrete blocks are placed the create the support for the walls. 

The advantages of a crawlspace foundation are the easy access for repairs to plumbing, electrical, piping, and ductwork.  A second advantage is warmer floors.  Because the floor is elevated and the underlying space is conditioned, the floors tend to be much warmer than a concrete slab. The disadvantages are that crawlspaces are prone to moisture.  It is important to keep an eye on your crawlspace to ensure you have proper insulation and ventilation.  Even with cutting edge vapor barriers there can still be potential for mold and fungi to grow due to increased moisture.  A second disadvantage is there is, like with slab foundations, little to no protection from storm and weather. 

• Basement Foundations:

A basement is an eight-foot hole that ends in a concrete slab.  In the past, basements were built with cinder blocks, but they were prone to structural failures and leaks over time.  Nowadays, basements are built with poured concrete walls, which have improved the structural integrity on the foundation over time.

The advantages of a basement foundation are the extended square footage, easy access for repairs, and storm protection.  Having the additional space at a much lower cost per square foot than other parts of the house can create extra living space or entertainment.  As with crawlspace foundations, there is easy access for repairs.  However, unlike slab and crawlspace foundations, there is protection from storms and weather for you and the residents of the home.  The disadvantages of a basement foundation are increased costs.  Because of the added materials, labor, and square footage, the costs on installation are the most time consuming and expensive.  Another disadvantage is lack of natural light.  Because the foundation is underground, there are no possible options for windows, unless you create a walkout. 

Ultimately, the decision on which foundation you choose is personal preference.  There is no foundation type that “holds up” better than another.  However, if you do experience flooding or mold issues in your Texarkana home, give SERVPRO of Texarkana a call at 903-832-4400.

Did a Kitchen Fire Leave a Foul Odor in Your Home?

3/17/2021 (Permalink)

A small mistake can have significant consequences for your home. Even something as small as forgetting to turn off your stove when leaving your house can result in you returning to flames in your kitchen. After extinguishing the fires, you may find that smoke and soot residue has permeated into kitchen surfaces. Without professional assistance, residues from fire smoke can be tough to remove. 

SERVPRO Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians have experience in fire damage clean up and assist you in cleaning your home. Once we arrive, our techs can begin removing any damaged structural components and debris. Fires leave soot and smoke residue that can fill your house with pungent, unpleasant odors. We use vacuums to suck up any loose odor particles in your home; however, odor particles often penetrate deep into surfaces, forcing us to use deodorizers. We can apply deodorizers in all affected areas of your home to remove smells caused by any remaining particles. Our techs can carefully spray deodorizers in a pattern resembling how odors initially spread through your home, ensuring that the deodorizers penetrate areas containing the remaining odor particles. 

Fires often leave a smelly oily residue which can resist cleaning. SERVPRO fire and smoke damage technicians can spray down cooking surfaces with cleaning agents that weaken the bond between the residue and the kitchen surface, allowing us to wash it off. More permeable surfaces such as table cloths and curtains can absorb more residue and can be more resistant to cleaning, requiring more careful and focused cleaning. 

Fires are difficult to recover from, and can often have long-lasting odors that cannot be mitigated with every day cleaning products. Residues can bond too tightly to surfaces, and odors can penetrate deep inside your home. For professional and effective fire damage mitigation, call SERVPRO of Texarkana at 903-832-4400. We are available 24/7 and can make you feel "Like it never even happened."

Ensuring Your Home is Safe after Water Damage Incidents

3/15/2021 (Permalink)

Financial and sentimental losses are common outcomes of water spills whenever they affect homes. However, there are other ways that water intrusion can affect your home. Deterioration of structural materials in some sections, such as a staircase, which endures regular strain, can lead to safety issues. Mold development can also put you and your family at risk since mold can cause health effects. Part of our water restoration service is to eliminate all issues that might lead to safety problems. 

Speed is a crucial weapon against future safety problems when there is water damage in your home. Fast water extraction prevents deeper permeation into materials such as wood preserving their structural integrity. It also reduces the chances of mold developing since it takes 24-48 hours for mold to start growing. Our SERVPRO technicians have access to different tools to fast track water extraction, including: 

Truck-mounted water extractors 

Wet-vacs 

Water Extraction wands 

Water claws 

The materials covering surfaces can slow down the water extraction because of their high absorbent nature or hide some moisture leading to structural damage in the future. Removing the carpet from the stairs helps create room for thorough water extraction. Other materials such as wallpaper can act as moisture barriers creating perfect conditions for material deterioration. Our SERVPRO technicians help remove carpets and perform any controlled demolition to achieve the intended goal. 

Cleaning all soiled areas and drying any moisture remnants is essential in controlling microbial growth and material deterioration. Using professional cleaning agents with antimicrobial properties helps. Moisture removal mostly involves adjusting the evaporation rate by increasing heat and air movements. Our SERVPRO technicians use high-speed air movers and dehumidifiers, which extract moisture from the air and exhaust warm air, which increases the rate of drying. 

Addressing all issues that might lead to problems after a water loss incident is crucial. Call SERVPRO of Texarkana to help ensure your home remains safe. You can reach us at 903- 832-4400 any time. We’re Faster To Any Size Disaster. 

Recovering After Flood Damage Pervades Your Property

3/11/2021 (Permalink)

Team SERVPRO Arrives With Efficient Equipment Ready to Dry Out Your Flooded Home

Flooding can affect any home, especially those in lower-lying areas. Because so many different bayous and smaller creeks and streams exist in the area, small blockages can spell disaster for nearby homes with only a small amount of rainfall.
 
Residents who own homes that sustain flood damage can find themselves and their families temporarily displaced. Such disastrous events often force families into temporary shelter arrangements, which can cause stress and hardship for even the strongest families. SERVPRO technicians can help reduce the time your family must remain away from home and restore everything "Like it never even happened." Returning your home to a safe, preloss condition means your family easily moves forward without memories of the flood persisting.
 
Silt retains moisture, as do waterlogged materials. We remove these so the house can return to normal moisture levels quicker. Once we take saturated materials out, our equipment dries everything faster and more efficiently. Cleaning your home's interior furnishings, such as furniture, appliances, and woodwork also proceeds more safely in the absence of soggy carpets and crumbling drywall. When special equipment may suffer problems, we partner with expert technicians who can help resolve any issues before they become permanent or worse.
 
Deodorizing your home after invasive water floods can also mitigate any microbial populations that might cause problems for your family and pets. We perform thermal fogging and other types of methods of odor elimination and control, leaving your home smelling like it should and without any wet musty odors. Our Odor Control Technician (OCT) holds IICRC certification, helping ensure the work completed lasts long and provides you with the results you want.
 
SERVPRO of Texarkana is always ready to help our local families deal with flood damage. Call us at 903-832-4400 so we can use the latest equipment and techniques to restore your home. We work quickly to restore your home. We want to help your family return to a safe and dry home, free of the risks left behind by flooding.

Be prepared for power outages from storms in Texarkana

3/9/2021 (Permalink)

Managing Without Power in Texarkana  

SERVPRO of Texarkana has seen storm damage lead to power outages.   

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage in Texarkana, be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up a plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery.  You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your home or business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

Why SERVPRO of Texarkana

3/5/2021 (Permalink)

SERVPRO of Texarkana is Here To Help when disaster strikes.

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of Texarkana a few questions before you hire us! Consider these:

• First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
• Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of Texarkana, we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
• Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

Smells Like Clean Spirit

3/3/2021 (Permalink)

When you are considering cleaning services to be performed on your  Cleaning services that SERVPRO provides includes: air ducts and HVAC, biohazard, carpets, upholstery, ceilings, walls, floors, drapes, blinds, odor removal, sewage, trauma, homicides, vandalism, and graffiti. We provide our cleaning services to both residential and commercial properties. The cleaning services that SERVPRO offers to residential properties will provide you with a safe, clean, and comfortable living environment that will have you saying it’s “Like it never even happened.” We know that many types of businesses have their own janitorial staff, examples being schools and hotels. SERVPRO wants you to know that if a cleaning job emerges that is too large for your janitorial staff can handle we will answer the call. We have a 24/7/365 response team, and our technicians are highly trained in the restoration, remediation, and mitigation processes. Call SERVPRO of Texarkana, TX at 903-832-4400 to set up your cleaning appointment. 

HIdden Water

3/1/2021 (Permalink)

Water can create havoc within a home.  Standing water can be a big issue that can be tough to take care of, but what happens if there is water in your flooring or walls that you are not aware of?  What will happen with this hidden water as it sits in your home or business?  This is the water that will end up causing you the most damage.  The first issue that comes to mind with hidden water is microbial growth of course!  And who wants mold and mildew growing in your home?  After you have any water damage to your home or business, you want SERVPRO of Texarkana to immediately get to your home or business and check for any hidden water! This will save you time and money if these issues are found and fixed early rather than a few months down the road.  Don't let water sit in your walls or under your floors!  Call us today at 903-832-4400 to check out any concerns!

Reduce Business Interruption by Planning for it Now

2/25/2021 (Permalink)

As many as 50% of businesses close following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them has a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

By developing a "SERVPRO Emergency READY Profile" for your business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Professional Disaster Restoration

2/23/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it yourself. Below are a few reasons:

• The process of fire and water restoration is very involved when it is performed properly.
• With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
• The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
• For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
• The quick remediation of the problem is important for more than repairs, it is also a health consideration
• Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
• Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Flood Facts

2/19/2021 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Texarkana.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order.

Air Quality

2/17/2021 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

• Is anyone smoking indoors? No one should smoke indoors.
• Can you see or smell mold or mildew? 
• Is the humidity regularly above 50 percent?
• Are there leaks or standing water anywhere—kitchen, basement, attic?
• Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
• Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
• Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
• Have you recently remodeled or added new furniture, carpeting or painted?
• Do you use odor-masking chemicals or "air-freshening" devices?
• Has kitchen or food garbage been covered and removed?
• Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Lexington for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

Living In Your Home With Water Damage

2/15/2021 (Permalink)

Any time you experience water damage in your home it can be distressing. Coming home to or waking up and discovering water damage can throw off your entire day. Once the damage is discovered, you begin the process of making phone calls and going through the steps to repair the damage. Often times when water damage occurs the customer has to live in their home throughout the process. In severe cases they may find other temporary arrangements. When we come into your home during your frustrating time, it is our goal to make sure that the process of getting your home back in order is as stress free as possible. We will come in a set up our drying equipment in the affected areas and perform any necessary demolition to wet materials. We always strive to have the home dry and have equipment removed within 4  days. At that point the customer can choose to complete the necessary repairs. In the case that you ever experience water damage, rest assured that we can take of you! Call our office at 903-832-4400.

Natural Disasters

2/11/2021 (Permalink)

Every summer, the U.S. goes through an “active weather” season. The middle of spring through summer is a prime time for hurricanes, tornadoes, floods, thunder storms, and fires. Here at SERVPRO, we’ve already begun to see the impact of the severe weather. We have already experienced a large amount of rain. Luckily, our SERVPRO team is here for any natural disaster. We respond to water, wind and fire damage! Here are some weather events to look out for during the spring and summer months:

• Hurricanes–Hurricanes, with the accompanying wind, water, and flood, cause a lot of destruction in areas where they hit. When hurricanes gather strength, buildings, trees, and water infrastructures are commonly destroyed. The storms can also knock down power lines, posing a risk of electrocution.
• Tornadoes– Tornadoes are characterized by whirling winds and debris and can endanger life and property. They are common from spring until the middle of summer but can occur any time of the year.
• Floods– Floods are becoming more common in the U.S., with flash floods as the top weather-related killer. A few inches of water could bring extensive damage to homes and buildings. Heavy rains, levee breaches, and tsunamis cause floods. Many floods occur in areas that cannot absorb rainwater.
• Fires– The heat of the summer and the years of drought experienced in many parts of the country can precipitate massive forest fires that, in many instances, affect dwellings. Spontaneous combustion, volcanic eruption, and faulty electrical wires are other common causes of fires.

 Call SERVPRO if you are ever in need after a natural disaster!

Do you need a commercial or residential demolition?

2/9/2021 (Permalink)

Here at SERVPRO, no job is too big or too small. We do any water, fire or mold job and whatever else comes along with it. If it requires a little extra work, we are happy to get the job done! Our SERVPRO team offers demolition work if needed to your mitigation or fire job. Many of our customers don’t know that we offer these services.

After demolition is done, we also offer post construction work and final cleaning. Once the floors are down and the drywall is up, it’s time to remove the debris and dirt to lay carpet, paint and decorate. SERVPRO Franchise Professionals can provide the debris removal services to prepare the building for interior design.

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects mat have a moisture issue, rely on SERVPRO Franchise Professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Commercial Carpet Cleaning

2/5/2021 (Permalink)

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet. The minimum our team will charge is $109 for 500 square feet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

Basement Water Damage in a Commercial Building

2/3/2021 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

How to Avoid Frozen Pipes This Winter

2/1/2021 (Permalink)

Frozen pipes in your home can cause major damage and unnecessary stress. Pipes that freeze the most frequently are those that are exposed to extreme cold, such as outdoor hose bibs, water sprinkler lines, and water supply pipes in unconditioned areas like basements, crawlspaces, garages, and kitchen cabinets. Pipes that run against exterior walls with little to no insulation are especially susceptible. Before freezing weather sets in, follow these tip and tricks to help prevent frozen pipes in your home.

• Drain water from swimming pools and sprinkler systems for the winter.
• Remove outdoor hoses and allow the hose bib to drain completely. Keep the valve open so that any remaining water in the pipe can expand with no damage.
• Check for home for pipes located in unheated areas. Both hot and cold water pipes in these areas should be insulated.
• If you live in an especially cold area consider installing specific products made to insulate water pipes.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the pipes.
• When the weather is very cold, let cold water trickle through the pipes.
• If you are traveling for a extended period during cold weather, leave your thermostat set a no lower than 55 F.

We hope these tips help you to avoid frozen pipes all together but if you do happen to need our help we are available 24/7. Call our office at 903-832-4400

Commercial Water Damage

1/28/2021 (Permalink)

SERVPRO of Texarkana will be on site immediately after we are called. Our trained professionals assess the loss and start the mitigation process ASAP. We work quickly to each unique situation and isolate the damaged area.

Restoring Commercial Properties

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call (903) 832-4400 and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Prevent Mold in Closets

1/26/2021 (Permalink)

Moisture can come from many sources. Even wet or damp clothing can be a water source. Homeowners sometimes find that their closets become a source of mold and mildew.

Here are a few tips to prevent mold in your closet.

• Be sure any clothes, linens or towels are completely clean and dry before storing them.
• Leave space around stored clothing allows more air to circulate. Do not pack clothes too tightly.
• Leave the closet door open when possible. 
• Wire shelving provides greater air circulation than solid shelves.
• Keep your items off the floor to keep moisture from appearing underneath them. Hang the clothes or keep them in boxes.
• Air out your closets occasionally by clearing them out and washing any clothing.
• Do not keep your dry-cleaning in plastic bags. Their polyethylene composition traps humidity around fibers, and the dampness encourages mold growth.
• Leave the light on - Install an energy-efficient light in the closet. Remember mold needs moisture to live, so the warmth from a low wattage light bulb can help keep the closet dry.
• Don’t ignore a musty smell; it can only mean one thing, mold is growing somewhere and it has to be taken care of. This is when you need to call for a certified mold remediation contractor.

Here at SERVPRO of Texarkana, we have the experience, knowledge, and expertise necessary to help you with any mold damage or preventive practices. We are also available for cleanup after fire and water damage. Call us today at 903-832-4400

Flooding and Safety

1/22/2021 (Permalink)

During all the much needed rain here in Texarkana, there is a possibility of flooding. Here are some tips to help prepare you ahead of time.

Do

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

Don’t

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Brandon 903-832-4400

Water Damage Big or Small

1/20/2021 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Timeline for Water Damages

Within a few Minutes

• Furniture finishes may bleed, causing permanent staining on carpets.
• Water quickly spreads throughout your property, saturating everything in its path.
• Photographs, books, and other paper goods start to swell and warp.
• Water is absorbed into walls, floors, upholstery, and belongings.

1 – 24 Hours:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours - 1 Week:

• Mold and mildew may grow and spread.
• Serious biohazard contamination is possible.
• Doors, windows, and studs swell and warp.
• Paint begins to blister.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Wood flooring swells and warps.

Over 1 Week or More:

• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Need Emergency Service? Call Us 24/7 – SERVPRO  of Texarkana 903-832-4400

About SERVPRO of Texarkana

SERVPRO of Texarkana's staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety Tips for Lightning

1/18/2021 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Some factors can put you at greater risk for being struck. Here are a few safety tips for when it is lightning.

Be aware. If the weather forecast calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available. Be sure to check the forecast before participating in outdoor activities. 

Avoid electronic equipment. Lightning can travel through electrical systems, radio, and television reception systems, and any metal wires or bars in concrete walls or flooring. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Equip homes and offices with whole-house surge protectors to protect appliances.

Stay indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Like homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid windows, doors, porches, and concrete. Lightning can travel through any metal wires or bars in concrete walls or flooring. Do not lie on concrete floors and avoid leaning on concrete walls. 

Commercial Fire

1/14/2021 (Permalink)

Fire at a local business, if not taken care of quickly can cause discoloration of many surfaces; ash residue, walls, wood, upholstery, carpet, etc. within minutes. Structural damage like collapsed ceilings, broken windows and doors, these things we can board up for you on the front end for safety.

SERVPRO of Texarkana is the Professional Company to fulfill your needs in case of a fire. Cleaning takes a lot knowledge, experience and manpower to do the job right. Our crews are properly trained and certified in all these areas and are ready 24/7.

Leave your cleaning needs like ash, soot, smoke and odors and the restoration process to the experts here at SERVPRO of Texarkana. We are here for you, we are locally owned and operated! Call 903-832-4400 today.

Drying Chambers

1/12/2021 (Permalink)

An effective drying chamber will completely contain a water loss affected area within minutes. The containment can be accomplished practically anywhere in the structure.

Once the poly sheeting used for containment is placed along with the drying equipment, the drying process begins. The Drying Chamber restricted any moisture to transfer into and out of the water loss affected area. This will also stop secondary damage at the beginning of the job, and later enhance the dry-down by preventing moist air from migrating into your drying chamber. We minimize the area that we need to dry. By staying focused on just the affected area. Each step in the drying process is important, and the first step – creating a drying chamber.

If you have a water loss call SERVPRO of Texarkana immediately to mitigate the loss and dry the materials. 903-832-4400.

Storm Restoration

1/8/2021 (Permalink)

Has your home recently suffered hurricane damage? Wind damage? Are you facing a roof repair? If you're facing storm restoration, you aren't alone. Many homeowners find they have to repair their homes following a difficult storm. Before you begin to deal with storm restoration, here's what you need to know.

Don't do it alone

Whether you're dealing with  hurricane damage, wind damage, or hail damage, don't try to repair on your own. Flooding or ground water can seem like an easy thing to fix, but the reality is that you should always contact a home restoration professional to help.  Wind damage, and hail damage can be devastating to a home, but home restoration is possible with storm remediation.

If you notice roof damage, a roof leak, flooding, hail damage, or frozen pipes, reach out to SERVPRO of Texarkana experts immediately. Never wait to see if the frozen pipes or roof leak will get worse. The sooner you seek home restoration, the better off your home will be. 

Help is waiting 903-832-4400

What To Do Before Help Arrives

1/6/2021 (Permalink)

Water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week, 365 days -including all holidays.

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, burst pipes here are some things to do before SERVPRO of Texarkana arrives.

• Shut off the source of the water
• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
• Remove as much excess water as possible by mopping or blotting with towels
• Remove any and other materials that are valuable or sensitive to moisture to a dry place.
• Use wooden clothespins to keep furniture skirting off damp floors
• Remove colored rugs from wet carpeting.
• Remove any loose items from the floors
• Turn air conditioning on for maximum drying in summer.

Need Emergency Service? Call us 24/7 – 903-832-4400

SERVPRO of Texarkana provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency.

Faster To Any Size Disaster 

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Cabinet Drying

1/4/2021 (Permalink)

Drying Cabinets

• burst pipe
• heavy rains
• leaks
• flooding

These can cause water to seep into the cabinets in your home. Left un-remedied, this can lead to serious damage

1. Water can cause wood to warp and twist.
2. It can lead to particle board inside cabinets swelling and becoming distended.
3. Over a period of days, standing water can lead to dangerous growths of mold and bacteria.

If you have water in your cabinets, you need to seek our trained technicians. Our thorough, step by step process removes all moisture from your cabinets to protect them from water damage. 

We use sensitive equipment to help us locate where water has invaded your cabinets. Finding the incursion is the first step necessary in getting the water out and your house back to being good as new.

We remove moldings and baseboards to expose the area below and allow us to remove moisture that can damage your home. We drill in inconspicuous areas at floor level and inside cabinets so that the drill holes can be easily concealed after drying is completed.

Our top of the line equipment increases airflow behind and beneath cabinets and large appliances. This helps speed up evaporation, removing water quickly before it can cause serious, long-term damage.

The process can take anywhere from a few hours to a couple of days. When you experience water damage, we should be the first people you call. We are available 24 hours a day, 365 days of the year. SERVPRO of Texarkana is here here to help.

Mold in Crawlspaces

12/31/2020 (Permalink)

In the humid air, moisture is constantly present. Combining moisture with a dark and undisturbed area, such as a crawlspace, will often lead to mold growth.

Crawlspaces are rarely bothered by homeowners as they are usually small, dark, closed off, and house various bugs or other unwanted critters. When we avoid crawl spaces however, we prevent air circulation and sunlight in the area. The unbothered area is an ideal place for mold growth because moisture is not evaporated, and the temperature is kept relatively constant.

Mold thrives in areas that are moist and kept at a temperature ranging from 60 to 80 degrees. A crawl space ends up being an ideal place for mold growth due to its environmental conditions.

Considering you don’t regularly go into your crawl space, and it isn’t open to the rest of your home, you may think a little mold is nothing to worry about. Unfortunately, that is not the case.

Mold spores are tiny and easily released into the air. Spores can slip through cracks, be pulled in from air conditioning systems, or even float through open doors or windows. The mold spores can cause health effects when breathed in on a regular basis.

Electrical Fires

12/29/2020 (Permalink)

Each year, there are 40,000 residential fires due to electrical wiring, claiming more than 350 lives, causing thousands of injuries from shocks and burns, creating 2 million and personal property damage. Electrical receptacles are responsible for 40 deaths and 5,300 fires.

Electricity is our most mysterious form of energy. You can’t see it, hear it or smell it, but you sure can feel it!

Electricity seeks the easiest path to the ground, trying to find a conductor, such as metal, wet wood, or water. Humans are conductors, since 70% of the body is water. So, if a person touches an energized bare wire or faulty equipment while grounded, electricity will instantly pass through the body to the ground, causing a harmful, potentially fatal shock.

Don’t Be Shocked:

• It is estimated that 70% electrocutions could be prevented.
• 32% of all deaths caused by residential electrical systems are as a result of faulty cords and plugs.
• Electrical burns to the mouth accounted for half of the injuries to young to your children.
• Electricity can kill in one second.

Treat electricity with the respect it deserves. Never assume anything! If you experience an electrical fire, please call the professionals at SERVPRO of Texarkana. We have years of know-how dealing with homes and businesses that have had extensive fire, soot and smoke damage, and we know what it takes to restore your residential or commercial property, “Like it never even happened.” Call us 24 hours a day, no job is too small to big for our team. We are always here to help at 903-832-4400.

The Water You Don't See

12/25/2020 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Texarkana Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Texarkana will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used.

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO of Texarkana have the training and equipment to help make it "Like it never even happened." Call us at (903) 832-4400.

Expertise Beyond Fire and Water

12/23/2020 (Permalink)

We are well known for our expertise in cleaning up after some of the most extensive water, fire and mold damage. We have helped several owners through many emergencies. The technicians at SERVPRO of Texarkana are also trained in odor control, construction clean up and content cleaning. 

Odor control: Tobacco, pets and years of buildup can be challenging odors to combat. The right cleaning solutions, equipment and expertise can bring a pleasant smell back to your home or business. 

Construction clean up: when your remodeling project leaves dust everywhere, we can help. We specialize in fine particle cleaning. When your traditional cleaning methods are not working it may be time to call in the pros. 

Content clean up: We all have items in our house we consider priceless. Your heirlooms or household items in need of specialized cleaning or items you thought could never be cleaned could be renewed with proper care.  

Let us help. Give us a call here at SERVPRO of Texarkana. 903-832-4400

Candle Safety

12/21/2020 (Permalink)

Do you enjoy that fresh baked apple pie or evergreen candle smell?

Before Lighting – here are some tips on candle burning safety. 

• Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
• Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
• Burn candles in a well-ventilated room.
• Place the candle-holder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
• Keep the wax pool clear of wick trimmings, matches and debris at all times.
• Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, soot, and excessive dripping.
• Follow the manufacturer’s recommendations on burn time and proper use.

We are IICRC Certified

12/17/2020 (Permalink)

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Texarkana has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 903-832-4400 to see how our expert technicians can make any damage look “Like it never even happened.”

Preparing Your Commercial Building for Winter

12/15/2020 (Permalink)

Winter is coming! So, with that in mind, it’s important to prep your commercial building for the coming winter this fall.

• Inspect the roof for damage.

If you haven’t yet, inspect your roof for damage from the spring and summer months. Although we had a fairly quiet spring and summer when it came to hail and tornadoes we still did have some strong storms with strong winds. If you haven’t detected any water damage from the recent rains, it’s still a good idea to go ahead and make sure there aren’t any unseen holes were water could have gotten in with you unaware.

• Check your Gutters

Check your gutters for any blockages from leaves that have fallen during the fall months. Clean them out to make sure that nothing can overflow and potentially damage your building.

• Inspect your insulation.

Inspect the insulation of your building, and make sure there is nothing missing, damaged, or has unexpected water and mold damage. Replace and damaged or missing insulation and call SERVPRO of Texarkana to help you deal with any mold.

• Inspect your pipes.

Inspect your pipes in the early fall before the first freezes, a burst pipe could be devastating for your business. If you do have a burst pipe, give us a call!

If you do have water damage issues this winter, give us at 903-832-4400! We are always here to help!

Why You Should Never Use Bleach to Kill Mold

12/11/2020 (Permalink)

Nobody wants mold in their home, so when you spot some, it may be a natural reaction to want to clean it yourself but think twice before you grab that bottle of bleach off the shelf. Using bleach to treat mold can actually make the problem worse! Even the EPA and OSHA have taken a strong stance against using bleach to treat mold growth.

Bleach is designed to work on surfaces that are not porous, but mold thrives in porous areas. Bleach is about 90% water, so once the chlorine evaporates, the leftover moisture creates a perfect place for mold to grow. Though it may look like the bleach has killed off the growth, it has actually only killed the top layer of growth and left the roots. These roots allow the mold to grow back stronger than ever.

Bleach is toxic. Though it is great in small doses for simple cleaning tasks, you definitely don’t want to be dumping large quantities of it in your house or office. Children and pets get into everything – and this includes bleach. Even the fumes can create health problems! There are so many alternative solutions to treat mold with that there is really no reason to put your family or employees at risk by treating mold with bleach.

Bleach can actually weaken surfaces that you put it on. When bleach is used on surfaces such as wood, it begins to eat away at the fibers which weakens the structure. Even the slightest change to an important beam could have disastrous consequences!

When dealing with mold, it is important to make sure it is done right. That is why you should always leave it to a professional. Our experts will get rid of mold quickly and treat the affected areas to make sure that the growth does not come back. If you need mold remediation, call us today at 903-832-4400.

Holiday Fire Prevention

12/9/2020 (Permalink)

The Holiday season is right around the corner, and I personally love this time of year, the weather is cooler and it seems as though everyone is in a good mood. Christmas trees are alight along with fires and candles filling our homes with the warm smells of Christmas.

But that also means a higher risk of fire danger, between candles, decorations, and Christmas trees - it’s one of the most dangerous times of the year. For example, with the invention of artificial trees Christmas Tree fires are not very common, however they can be very serious when they do occur. On average one in every 32 home Christmas tree fires reported resulted in a death compared to the average of one in every 143 regular home fires. When it comes to Christmas tree fires they are started, usually, by a heat source set a little too close to the tree.

When it comes to candle usage, December is the peak time for fires. 12% of fires at home started with candles during the Christmas month, with the top three days for candle fires in the home to be Christmas Eve, Christmas Day, and New Year's Day.

To protect your home from a fire this holiday season make sure to never leave a room unattended with a candle in it, and never leave anything that could possibly be a heat source near your Christmas tree.

From your friends down at SERVPRO of Texarkana we wish you Happy Holidays!

Is Mold Really That Bad?

12/7/2020 (Permalink)

Unfortunately, as much as we try to avoid mold in our homes and businesses – it’s almost impossible. Mold is everywhere.

Did you know that there are over 200,000 species of fungi in the world? And that includes over 100,000 types of mold too. While some species of mold can be bad for humans, not all of it is! Some molds can definitely be our friendly little helpers.

If you’ve ever been sick with a sinus infection or bronchitis and you’ve seen the doctor she may have prescribed you the antibiotic Penicillin, which is actually a type of mold! It typically grows on bread or other cheeses and has a distinctive green/blue color that’s sometimes mixed with white or gray. If you enjoy blue cheese salad dressing, then that’s a type of Penicillin! Penicillin has been in use as a drug since the 30s and is incredibly effective in treating infections.

While some mold is good, we still cannot stress enough that mold in your home is dangerous. It can cause health effects to anyone, including those with asthma, children, or the elderly. If you think you may have mold in your home give us a call today at 903-832-4400.

Undetected Water Damage in Your Home

12/3/2020 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Texarkana now! We are open 24 hours a day, 7 days a week. 903-832-4400.

How To Tell If Your Floor Has Water Damage

12/1/2020 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant surprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call us today at 903-832-4400. 

Removing Water Rings from Tables

11/27/2020 (Permalink)

We’ve covered some heavy-duty water damage topics here on our blog. However, what about the little things? Like water rings on tables, for instance? We’ve all had it happen... a guest doesn’t use a coaster, or your kids simply ignore them. Whatever the case may be, it’s still an unsightly problem. If it’s not too late in the game, however, it is possible to remove water stains from your furniture using a variety of tips and tricks found below.

First off, how do cups stain tables in the first place?

Basically, water rings are a mark left by glasses or other damp materials and the wood absorbs the moisture. Sometimes it’s a cloudiness or a white ring (or dark ring) that is caused by moisture that’s trapped in the finish – which is also the sign of a weak finish. In this case, the moisture hasn’t quite reached the wood yet and has just settled into a layer of finish. If you act quickly – there is hope!

The first thing you can try is hot air. Hot air is one of the best ways to treat water marks that have just recently occurred. You don’t need anything fancy either, a hair dryer will do just fine. Using its lowest – but still warm – setting, move the hair dryer back and forth directly over the mark. This should draw out the moisture in most cases, but just be cautious because it will also heat up the wax finish and melt it slightly. Buff out the area with a soft rag once the water mark has evaporated.

Second is toothpaste. Put a basic white toothpaste on a clean, dry rag and dab it directly onto the stain. This method works by using the abrasive qualities of the toothpaste and water extraction alone. Let the toothpaste sit for a few minutes and then gently rub it along the line of the stain. Be sure not to scrub too hard or go too far out of the stain, and don’t use a gel or a brand with bleaching agents. Both could potentially cause more damage.

The third method you can try is mayonnaise. I know, if you’re like me and you can’t stand the smell of mayo, then this may not be for you. Spread the mayo on the stain and leave it sitting for no shorter than three hours, overnight works best. After it has been left on for the desired amount of time, simply wipe it away.

If you’ve got a white ring that doesn’t respond to any of the above solutions, try using superfine 4/0 steel wool and a finishing product. First pour the finishing product on the stain and then use the steel wool to abrade the surface lightly in the direction of the grain (Be cautious and gentle! You don’t want to damage your table more). Use a towel to wipe away the excess finish. When you’re done with the steel wool, use the finishing product one more time to polish the entire surface of the table. Wipe away the oil and put a clear finish over the top.

If you’ve got dark rings, that means the water has already seeped through the finish and into the wood. Unfortunately, when this happens the above techniques won’t be effective. It may need to be refinished.

For your bigger water problems, call SERVPRO of Texarkana. We answer the phone 24 hours a day, 7 days a week. 903.832.4400. 

Commercial Property Water Loss and Extraction

11/25/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

Mold Prevention for Bathroom

11/23/2020 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

• Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
• Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
• Use a squeegee after a bath or shower to remove some of the excess moisture.
• Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
• Fix leaky faucets and shower heads.
• Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
• Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call us here at 903-832-4400.

Do you know how to shut off the water at your work?

11/19/2020 (Permalink)

When something goes wrong at work usually our first instinct is to call the boss or maintenance. What happens if they happen to be in a meeting or out of the office if you suddenly find yourself with water going everywhere and you need to locate the water shut off, where do you even start?

SERVPRO of Texarkana can help commercial properties in preplanning for a water, fire or storm disaster. By having a plan of action in place prior to any event and including it into your regular training at your office you can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property, would love the opportunity to work with you and create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information.

Call your local SERVPRO of Texarkana to set up an appointment to meet with one of our highly trained representatives, we are always here to help!

Our phones are answered 24 hours a day/7 days a week.

903-832-4400.

What You Should Do When You Find Flood Damage

11/17/2020 (Permalink)

SERVPRO Works to Remediate Flood Damage and Prevent Future Damage

As unpredictable as it seems severe weather can be these days, it is difficult for people to adequately prepare for what might happen at a moment’s notice. With just a few days of rainfall, the ground can become too saturated to be able to keep up with a massive storm that might be on the horizon. Your Texarkana home might have been prepared for flooding threats when it got constructed decades ago, but even the most diligent of construction efforts can give way over time to allow for potential problems for your lower levels.

Flood damage to your Texarkana can be catastrophic. With water all over the lower levels of your home and often several inches deep, it can be almost impossible to make sense of where to even begin cleaning up the mess. Fortunately, our water restoration specialist's at SERVPRO can make this process much easier for you, and even communicate directly with your insurance company to help make the process less stressful and ultimately faster for you and your family.

Cooking Safety Tips and Prevention

11/13/2020 (Permalink)

Cooking fires are the #1 cause of home fires and injuries according to the NFPA.  The cause is unattended cooking so it is important to be alert and make sure you never leave the kitchen while cooking. A kitchen fire, regardless of the size, can be overwhelming. Most kitchen fires begin on the stove and the damage can affect the entire kitchen along with other areas in the home including walls, ceilings and appliances. A cooking fire is usually started by grease, oil or food which can make cleanup more difficult. 

Should you experience a kitchen fire that has left you with smoke, soot or fire damage, our office is available 24/7 to help with the cleanup whether it be the building structure or your personal property.

A few tips to remember in the kitchen:

• If a small grease fire starts in a pan, smother the flames by carefully sliding a lid over the pan. Turn off the burner but do not remove the pan. 
• Stay in the kitchen while you cook
• Remove items such as towels, plastic utensils and pot holders that can catch fire away from stove 
• Keep cooking surfaces clean to prevent food & grease build up
• Make sure you have a working smoke alarm
• Make sure you kitchen has a fire extinguisher
• If you need to leave the room, be sure to turn the stove off

Fires and Carbon Monoxide

11/11/2020 (Permalink)

Although we don't do very much with Carbon Monoxide, at SERVPRO of Texarkana we do handle fire cleanups which go hand in hand with CO.

Carbon monoxide (CO) is a scary and dangerous gas that can be found inside your home. The scary thing about carbon dioxide is that it is an odorless, tasteless and colorless gas which means it cannot be detected by the human senses.

CO is created by the incomplete combustion of fuels and when exposed, the CO molecules will displace the oxygen in your body and lead to poisoning. It's not just a hazard to your health; carbon monoxide is deadly.

Why CO is Dangerous

Since we cannot see, taste or smell CO gas, it is impossible to know you are inhaling it until you begin to become ill. The symptoms of CO poisoning are similar to those of the flu, so you may just think you're sick with a virus rather than suffering from CO poisoning.

The Center of Disease Control (CDC) estimates that around 400 people in the US fall victim to CO poisoning and die every year. This is why it is vital that CO detectors be installed inside your home in order to protect yourself and your family from CO leaks.

Water Damage Facts

11/9/2020 (Permalink)

Water damage is one of the most common forms of damage to property.

Whether it's from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. While you likely already know the importance of proper water mitigation following a water loss, there's still a lot that may surprise you about water damage situations. Here are some essentials you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

• Category 1: Generally sanitary water
• Category 2: Significantly contaminated water
• Category 3: Grossly contaminated water

The category of water on any loss will dictate how it's restored and how much can be salvaged.

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

• Moisture
• Food source
• Prime temperature
• No/minimal air movement
• No/minimal light

Fast action is crucial. In order to begin processing an insurance claim, your agent needs to know about a water damage situation immediately, what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets -- not to mention, your chances of having a "sudden damage" claim approved begin to dwindle.

Do you Have Cigarette Smoke or Nicotine Odors?

11/5/2020 (Permalink)

Removing the smell of cigarette smoke and nicotine can be a difficult task. There are a lot of misconceptions about smoke and odor and how it can be cleaned. Results also will vary depending on a wide variety of factors. That is why many professional cleaning companies will stay away from nicotine cleaning jobs entirely. However, with the right tools and expectations, there can be dramatic improvements. 

Cigarette Odor: Everyone can recognize the smell of cigarettes. After the sweetness of the tobacco has abated, the odor that is left is generally described as stale and musty. Odor is the brain’s response to stimuli from the olfactory system but our memory is triggered strongly by odors. So even traces of an odor to which someone has a strong psychological reaction, will make them think there is a much larger odor problem than there actually is. Conversely, smokers have dulled their sense of smell to cigarette smoke.

Properties of Nicotine: Nicotine is an organic substance that is a natural part of the tobacco plant. Nicotine is an incredibly small molecule measuring only .01 microns. It is so small that it can pass through material that we typically think of as solid. Therefore it can embed itself in almost every type of material that is in any way porous. Also, nicotine can remain airborne, almost indefinitely. If trapped in a confined space such as a car or a room, ambient heat will increase air pressure and therefore “push” the nicotine molecules into anything porous.

The original color of the paint is the white that was protected by hanging pictures. The orange/brown is nicotine damage. The area above the chandelier is most affected because of the increased air flow caused by the rising heat from the light bulbs.

Cleaning Nicotine: The main problem with cleaning nicotine is that it seldom is only on the surface of all of the materials. Nicotine molecules are so small that it can have worked its way into almost every object in a room. Therefore to clean nicotine, it has to be physically removed from inside of every exposed surface. Simply spraying and wiping will not remove smoke odor. 

Particularly susceptible materials include: fabrics, carpets, drapes, upholstery, clothing, mats, lampshades, wallpaper, wallboard, dust, sheet rock, plaster, unsealed wood. Popcorn ceilings and ceiling tiles cannot be cleaned.

Steel, sealed wood, stone and plastics generally are less affected.

Note: Odor may also be trapped in vents and air handling systems that can’t be cleaned by conventional methods.

Solution: Understandably, professional cleaning companies have a hard time estimating and then charging to wash the same wall multiple times over multiple days to ultimately only have an unhappy customer. The only way to remove the odor is to remove the nicotine. If the carpets and fabrics are removed, the dust is removed and the walls and surfaces washed – then the best method is to apply a sealer. The sealer traps the nicotine molecule, and therefore the odor, into the walls. If a customer is less sensitive, instead of sealing, an ozone generator or hydroxyl ran for 24-48 hours can help eliminate most of the odors. Ozone machines and hydroxyl's are effective because it destroys organic molecules such as nicotine. Again, results will depend on the severity of the smoke, the duration the materials were effected and the type of materials. We also have powerful fogging technology that can destroy nicotine in hard to reach places. The only guarantee for an odor free environment is to remove or seal the materials that hold nicotine.

Randy Sams' Outreach Shelter

11/4/2020 (Permalink)

We are happy to help out our community!

"The Randy Sams' staff and board of directors would like to take this opportunity to thank and spotlight SERVPRO of Texarkana for generously conducting quarterly courtesy cleanings at our shelter for the past couple of years, including during this year’s Covid pandemic. SERVPRO does quality work and they care about a bigger purpose in what they do- improving the overall health of our community. They have caring staff who are thorough in what they do, and it’s SERVPRO and places like them who help to keep Randy Sams' a safe place for those in need seeking our services. As previously posted, they also gave goodie bags to our residents at Christmas time last year. Thank you so much SERVPRO or Texarkana for all you have done for the good of our residents and Texarkana community! If you need any of the services they provide, you can reach them at their Facebook page for more info, or call them at 903-832-4400."

Worried about pipe bursts in the winter?

11/3/2020 (Permalink)

Water pipes burst because the water inside them expands as is it gets close to freezing and this causes an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain it ruptures.

A burst pipe can mean anything from a sink valve blowout to a water main fracture and anything in between. The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. If the pipe is in a crawl space or a basement the water is fairly well contained. But if the pipe that burst is in a household setting, such as a toilet feed or an under-sink supply line, drying out the area becomes a bit more complex depending upon how much water has inundated the house.

As with any water damage, time is of the essence. Mold can start to develop in as little as 24 hours after an incident. The more time that passes without treatment, the more likely those materials will continue to deteriorate and may not be salvageable, especially with carpet.

If a water leak has affected multiple rooms, traveled from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is necessary. If you see that water has seeped into the sub flooring or the drywall, the safest step would be to contact a professional restoration company like SERVPRO. We can help remove or restore items that would otherwise develop mold. Another thing to keep in mind is the amount of time in which porous materials in your home have been exposed to water saturation.

Types of Fire and Smoke Damage

10/30/2020 (Permalink)

Well there are 3 main types of smoke and residues that can be left behind by fire damage in your home:

Synthetic: These synthetic residues appear when oil based materials are burned such as plastics and fabrics. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn they will produce a thick black smoke, leaving behind a smeary residue that can create quite the mess if not cleaned up properly. In these situations avoid touching any of the residue to prevent smearing.

Protein: Fires caused by the burning of proteins such as meats and beans for example will leave behind a yellowish brown residue. The texture of which is greasy feeling and can stick to any surface, making it a pain to clean up. 

Natural: These type of fires are caused by the burning of natural products such as wood and paper. They produce dry powdery residue that is greyish-black in color. These residues are easier to clean up than the synthetic or protein residues. 

If you have any smoke damage that you need cleaned, call SERVPRO of Texarkana at 903-832-4400.

Where does mold come from?

10/28/2020 (Permalink)

A mold situation begins with those small, dark, little dots that, with ample moisture and nutrients, gradually spreads and grows across a wall or on a surface. You may open a closet door and see a dark circular pattern growing on the back wall and can only wonder how it got there?

Mold has to come from somewhere and the reality is, it’s no mystery. Mold found indoors comes from the outdoors. There are many types of mold found in the environment—tens of thousands of species in a wide variety of colors, in fact—and many ways it can get in your home. Mold spores can drift indoors through a screened window or open door, or it can be carried in on shoes, a golf bag, a backpack, or a coat that gets hung in a closet, and then spread through the ventilation system. Mold spores can also enter your home through leaky roofs, foundations, door frames or window casements. Once the spores that are carried in or drift in are exposed to dampness, moisture or water, mold usually begins to grow there. The spores that come in through a leak somewhere in the structure of your house are already primed to grow. If you suspect mold in your home, give SERVPRO of Texarkana a call at 903-832-4400. 

SERVPRO of Texarkana Provides 24 Hour Service

10/26/2020 (Permalink)

SERVPRO of Texarkana provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in or near Delaware. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Remediation Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 903-832-4400

Residential Services

Whether your Texarkana home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Being Storm Calm

10/22/2020 (Permalink)

Storm damage can happen at any time of day and can cause an enormous amount of harm to your home or business. Heavy rains and powerful winds can cause roof damage and broken trees. 

Diseases become more likely in the event of a storm disaster. The Norovirus and West Nile Virus along with other bacterial infections become a greater possibility because the flood water can infect anything it touches. 

SERVPRO of Texarkana always make sure that we are prepared when we know a storm is coming to town. We have meetings that pay special attention to 'what if' situations that could occur. Our crews make sure that the trucks and vans are loaded with tools, containment materials, disinfectant chemicals and any other drying equipment we may need.

Tips for Cleaning a Leaking Roof

10/20/2020 (Permalink)

A roof leak can be a catastrophic problem for your property. Not only are leaking roofs often damaged and unsightly, but the leaks they cause can prove a danger to yourself, your employees, your customers, and your inventory. Leaks lead to slip and fall situations, damage electronics, and encourage mold growth. So how can you clean up after a leaking roof?

Keep Everything High and Dry.

The biggest part of cleaning up after a roof leak is to make sure everything stays dry. You should take these steps:

• Remove anything wet that can be salvaged and take it outside to dry out.
• Tear out any porous materials that may be waterlogged and incubating mold.
• Immediately find the source of the leak and implement a temporary patch if possible.
• Clean, dry, and disinfect the affected area.
• Ward off the area until the issue can be addressed.

If the roof leak is a crisis situation with substantial amounts of water flooding the building or making the roof itself unstable, you may need to evacuate the building immediately and call for help. Be very careful when tracing the source of a leak, and never try to climb onto the roof yourself unless you have appropriate safety precautions in place and the proper equipment and assistance. This is especially true in the middle of emergencies such as storms, hurricanes, and other natural disasters that may be the cause of the roof leak. Remember to first protect yourself and your employees; your inventory can be replaced.

Flood Damage And Insulation In Your Home

10/16/2020 (Permalink)

Even if you don't live in a high-risk flood zone, flooding is always possible from heavy storms. If your home has experienced flooding and flood damage, it is imperative that action is taken right away to restore your home. SERVPRO is always standing by to help you mitigate any flood damage and clean up your home.

When your home is flooded, one thing we need to check is your insulation. Moisture lessens its ability to work, and so it may have to be removed. Unlike other kinds of insulation, however, fiberglass insulation might not permanently lose its power. It is sometimes possible for us to dry it.

Rockwool and cellulose insulations usually mat when they get wet. Plus, moisture antimicrobial qualities and the fire resistance of cellulosic material. Rockwood also has metal in it which can rust when wet. Therefore, these kinds of insulation might need replacing.

SERVPRO techs also understand that vapor barriers on fiberglass insulation can slow drying, so it cannot always be restored. It can be difficult to dry insulation inside fully enclosed ceiling cavities or walls. Stopping the growth of mold is also a big concern in this situation.

Drying wall cavities requires us to ventilate them. One way we do this is by drilling holes in between studs and removing the baseboards. We then use these holes to force air into the wall cavities to increase evaporation. If a lot of moisture is present, we might need to remove drywall. There won’t always be moisture inside your walls during a flood situation. We use moisture meters to detect any hidden moisture.

When you experience flooding in your home SERVPRO of Texarkana is thorough in their remediation process to get your structure dry and safe again. Give us a call at (903) 832-4400 as soon as possible after an emergency like this so we can help.

Who Do You Call When Fire Damage Overtakes Your Texarkana Home

10/14/2020 (Permalink)

Fires can be a devastating force to your Texarkana home. Sometimes one of the worst effects fire can leave behind comes less from the flames and more from the extinguishing efforts of the dedicated firefighting teams in the area that put out the blaze. Depending on the severity of the structural fire to your home, extinguishing might have taken quite a lot of water and time to achieve. This scenario can result in a lot of water damage on top of the fire restoration that you already need.

While this is often a lesser considered fire damage aspect to Texarkana homes, excessive water damage is often the result that many families have to deal with before proper fire restoration service can even begin. Fortunately, you have a local restoration company at your disposal that can help you deal with all aspects of fire and water restoration. Our SERVPRO technicians have the experience and state-of-the-art equipment to give you back the home you had before the fire ever started.

When our SERVPRO restoration specialists arrive at your home to begin assessing the damage, our concentration lies in preventing further damage from occurring. Our team boards up broken windows and tarps over holes that might have gotten created from the fire or the extinguishing efforts, successfully protecting your home. This process prevents elemental damage from occurring while the inside restoration process is getting completed.

To successfully restore your home from it's fire damage, water restoration has to get accomplished first. Our specialists utilize pump trucks and portable pump devices to quickly extract all present pooled water from your floors throughout the affected area. Once drying efforts are a success from combining both dehumidification and air moving equipment, our focus can switch back to assessing the fire damage present in your home.

While there are many stages to successfully restoring your home after a devastating fire, choosing the right restoration team can take a lot of stress and worry off your shoulders. When you are facing fire damage in your home, call SERVPRO of Texarkana. We can be reached anytime at (903) 832-4400.

Frozen Pipes

10/12/2020 (Permalink)

Frozen pipes are often those exposed to the cold weather, mainly ones outside of your house or in cold areas. It is great to be aware of the areas that pipes can burst from freezing such as; basements, attics, garages or kitchen cabinets. To prevent pipes from freezing it is good to:

Be sure to drain water completely from swimming pools, sprinkler lines and outside hoses.

Open kitchen cabinets to let warm air near the plumbing.

When it is extremely cold, let the water drip from the faucets that may come from exposed pipes.

Keep your heat set to the same temperature both day and night.

These things are very important when winter temperatures kick in as freezing pipes can cause you time, money and become an inconvenience

Get Your Property Winter Ready

10/8/2020 (Permalink)

Check your property for downed tree limbs and branches. Wind, heavy rain, ice and snow can cause damage to the property and potentially cause personal injuries.

Roofs, gutters and water pipes should all be inspected before a snow storm may occur. Gutter downspouts should be directed away from the building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior problems.

Inspect walkways and parking lots on properties for proper drainage to alleviate flood hazard potential.

Inspect handrails, stairwells and entryways to address and correct potential slippery areas. Install mats or non slip surfaces.

Protect pipes from freezing by allowing water to drip when temperatures dip below freezing.

Hurricanes

10/6/2020 (Permalink)

A little bit of information about hurricanes. It never hurts to know a little about the storms.

Hurricanes are some of the most violent storms on Earth....

Tropical cyclones are like giant engines that use warm, moist air as fuel. That is why they form only over warm ocean waters near the equator. The warm, moist air over the ocean rises upward from near the surface.

Air from surrounding areas with higher air pressure pushes in to the low pressure area. Then that "new" air becomes warm and moist and rises, too. As the warm air continues to rise, the surrounding air swirls in to take its place. As the warmed, moist air rises and cools off, the water in the air forms clouds. The whole system of clouds and wind spins and grows, fed by the ocean's heat and water evaporating from the surface.

Storms that form north of the equator spin counterclockwise. Storms south of the equator spin clockwise. This difference is because of Earth's rotation on its axis.

As the storm system rotates faster and faster, an eye forms in the center. It is very calm and clear in the eye, with very low air pressure. Higher pressure air from above flows down into the eye.

Soot Damage and IICRC Certification

10/2/2020 (Permalink)

Fire and smoke damage can be devastating to personal property and structures. Swift action is the only way to minimize the destruction.

The Institute of Inspection Cleaning and Restoration Certification, IICRC, is a globally recognized organization whose mission is to establish higher industry standards. As a referral source for consumers, IICRC certified firms are more likely to provide a faster, better service  than non-certified competitors.

Immediately after a fire, soot residue settles onto the property. Discoloration of porous materials is permanent, but other surfaces may be properly cleaned to remove the discoloration. Acidic soot begins staining other surfaces if not treated quickly.

Within hours all surfaces begin to suffer from fire and smoke damage. Wooden furniture may require refinishing. Metal begins to rust, pit and corrode. Painted walls begin to yellow. Clothing  can become permanently stained. And finally, flooring may require refinishing or replacement.

Prolonged soot exposure permanently harms all surfaces and embeds in fibers.

Build An Emergency Checklist

9/30/2020 (Permalink)

You never know when a disaster can strike. It's important to always be prepared.

Water (one gallon per person per day)

·        Food (non-perishable 3-day supply)

·        Manual can opener

·        Battery operated radio, preferably a NOAA Weather Radio

·        Flashlight and extra batteries

·        First aid kit

·        Whistle to signal for help

·        Clothing

·        Dust masks or bandanas

·        Plastic sheeting, garbage bags and duct tape

·        Wrench or pliers to turn off utilities

·        Hygiene items

·        Important documents; copies of insurance policies, identification and bank account information

·        Cash

·        Fire extinguisher

·        Matches in a waterproof container

SERVPRO of Texarkana is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

Keep Your Kitchen Safe!

9/28/2020 (Permalink)

For any kitchen mishaps, give SERVPRO of Texarkana a call. 903-832-4400.

Recipe For Kitchen Safety:

·        Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.

·        Stay in the home when cooking food and check on it frequently.

·        Watch children closely. It is a good rule of thumb to keep children three feet away from the cooking area.

·        Clean cooking surfaces to prevent food and grease build-up.

·        Keep curtains, towels and pot holders away from hot surfaces and store solvents and flammable cleaners away from heat sources. Never keep gasoline in the house.

·        Turn pan handles inward to prevent food spills.

·        Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.

·        Make sure your smoke alarms are working by testing them prior to beginning food preparation.

We Can Handle Any Size Fire Damage Disaster And Restore Your Home

9/24/2020 (Permalink)

Cleaning Different Surfaces After Fire Damage

Fires deposit a lot of soot and other smoke debris on various surfaces. Most of this debris concentrates on walls and the ceiling of the property affected by the fire. When a fire burns, smoke-filled air rises because it is less dense than the cold air in the surroundings. This forces cooler air near the ceiling to flow downwards creating convection currents. This explains why most of the smoke residue settles on the ceiling and upper sections of the walls. By following the right procedures, removing such debris becomes easier.

Different approaches can help when cleaning fire damage. The method chosen might depend on the kind of finish on the surface. Typical finishes include paint, acoustic plaster, acoustic tile, textured plaster or metallic tile. Walls might also have fabrics, wallpaper, carpeting or flocking as covers but these are rarely used in ceilings. To ensure good results from the cleaning exercise, our SERVPRO technicians pretest the affected area for cleanability. We consider the soiling type to decide whether it requires wet or dry cleaning.

If a moderately soiled ceiling with non-greasy residue, dry cleaning is sufficient. This works for all types of ceiling materials. If there is heavy dry ash or medium-to-heavy oily residue on the ceiling, wet cleaning is the best. This method works well especially for metal and wood ceilings, or those with a paint finish. Our SERVPRO technicians also use peroxide active cleaning on textured, blown ceilings because highly aggressive wet cleaning can dissolve such finishes.

When choosing the cleaning process, it is crucial to put into account the steps that follow. If the surface requires repainting once the cleanup process is complete, the procedure followed is different from cleaning as a final step. When "cleaning for paint" our SERVPRO team focuses on removing all loose residues and neutralizing the acids in smoke deposits.

Cleaning a fire damaged property can be a tedious task. Call SERVPRO of Texarkana at (903) 832-4400 any time. We’re Faster to Any Size Disaster.

How SERVPRO Determines the Water Cleanup Processes for Your Home

9/22/2020 (Permalink)

Determining the Water Cleanup Needs of Different Items in Your Texarkana Home

Water cleanup is a necessary process when we are restoring your property after the unfortunate water event. Usually, there are different types of items in a building, and we have to select a cleaning method which does the work efficiently. For instance, the method we use to clean a carpet may be different from the one that we use when cleaning items such as subfloors and walls. We aim to return your property to its former condition, if not better.  

Let us start by looking at the cleanup techniques we use when cleaning carpets. To choose an appropriate cleaning method, we have to begin by checking on the soiling level. In some instances, the dirt may be resting on the fiber tips, and in some situations, it might penetrate deep into the fibers. We also have to check whether the fibers are stiff, sticky, or matted. Remember, we have to clean the entire room, even if it is a small section of the carpet that is affected.  

The carpet's soiling level can be heavy, moderate, or light. When our SERVPRO technicians are dealing with deep or heavy soiling levels, we may use rotary jet extraction and a deluxe pre-conditioner to rinse the area. We may use hot water extraction when cleaning moderate soiling levels and shampoo when we are attending to low pile carpets. For light soiling levels, we may use hot water extraction, bonnet and shampoo to clean.  

While at the site, our SERVPRO technicians make a list of materials to clean. The degree of exposure to water and humidity determines the cleaning needs of a material. Once we clean the closets, we may come across clothing and other contents that require deodorizing and cleaning.  

SERVPRO of Texarkana offers a stress-free cleaning and restoration process to residential and commercial property owners. Have a chance of working with our highly experienced technicians at any time of the day by calling (903) 832-4400.

5 Things You Need To Know About Water Damage To Your Commercial Property

9/18/2020 (Permalink)

Five Unbelievable Things Commercial Property Owners Do Not Know About Water Damage

Water plays a large role in your commercial property. For instance, cleaning, laundry, pools, restroom, landscaping, kitchen, heating, and cooling. Although water is a useful resource, it is one of the most destructive elements. How? It can cause physical damage to your commercial property. What you need to know is that water damage can interrupt your business operations without warning. This can result in massive losses. Besides, occupants are exposed to mold spores and other health risks.

Commercial water damage in Texarkana is as a result of an overrun bathroom/sink, faulty plumbing, damaged appliances, malfunctioning sprinkler systems and backed up sewers. To prevent mold spores from spreading and allow occupants to resume their normal operations, immediate action is required. SERVPRO technicians are trained, experienced and equipped to handle any water damage emergency. Our experts respond quickly to mitigate the damage and save your property.

As a commercial property owner, there are five things you must know about water emergency.

It Is Unavoidable
Plumbing, sprinkler systems, sewers, and appliances are manufactured and so, they are prone to damage. A surprise leak can soak your floors, walls, basement, and ceiling.

Damage Spreads Fast
Depending on the leak and when it started, the amount of water seeping through the walls, floors, and ceiling quickly becomes a big problem. This leads to mold growth and further damage to your property.

Getting Electrocuted Is Possible
Chances of getting electrocuted are very high when the floor, carpet, and walls of your commercial property are soaked with water. To prevent this, cut the power by shutting off the breakers to the affected rooms.

Slipping On Wet Floors And Stairs Is Also Possible
Getting electrocuted is not the only problem you are exposing your office occupants too. Slipping and falling down can lead to serious injuries.

Never Wait To Get Help
The moment you detect water damage in your commercial property, contact our experts. The sooner you call, the faster our experienced team of restoration experts will respond and save your property.

SERVPRO technicians can start by clearing and moving out office furniture, appliances, and equipment. Using high powered truck mounted pumps, standing water is removed before drying begins. Cleaning your property using antibacterial products is then done to prevent contamination. Thereafter, office furniture plus equipment are moved back in.

Count on SERVPRO of Texarkana for fast, responsive and professional services. If you need us, call our 24/7 line at (903) 834-4400 today.

Our Mold Damage Team Can Restore Your Home

9/16/2020 (Permalink)

SERVPRO Technicians Quickly Contain the Mold Infestation in Your Home

Mold can be visible or can present a stale or musty odor. If you notice mold in your home, call a professional right away to remediate any damages. Mold can cause health effects, which makes it imperative for homeowners to deal with it as soon as possible.

SERVPRO of Texarkana is highly trained to use industrial grade disinfectants and specialized equipment to get rid of mold inside your home. Our crew works quickly and efficiently to contain and reduce mold levels inside your home. Also, our crews take proper precautions to ensure they do not spread mold spores to any other areas inside your home. Our techs can use plastic sheeting and tape to seal and contain mold. Plus, our crews can set up areas to clean and sanitize items and any equipment they employ during restoration.
 
Since mold spores are microscopic, there can be thousands of airborne spores inside your home. Our technicians use commercial grade air scrubbers to clean and to purify the atmosphere inside your residence. Specialized HEPA filters catch and trap mold spores, push them through a hose and contain them inside a bag outside of the residence. These machines can also get rid of stale mold odors. Our techs may also use professional grade anti-fungal sprays to clean areas and to stop mold growth. It is not possible to eliminate every mold spore inside your home, but our techs can get them down to a safe level.
 
After our technicians remove mold spores and clean surfaces inside your residence, they begin to dry the structure. Drying helps prevent mold re-growth. Our technicians may also use air movers to eliminate moisture. Also, they may use axial fans to force damp air from your home and to speed up drying.
 

SERVPRO of Texarkana offers mold damage restoration services that can restore your home when possible. Contact us at (903) 832-4400 anytime. We are nearby and here to help.

Discreet, Professional Trauma Scene Cleanup Services Available In Texarkana

9/14/2020 (Permalink)

When most people think of trauma scene cleanup services, they think homicides or suicides, thanks to popular CSI television dramas. While these incidents do require this specialized cleaning service, both industrial accidents, and circumstances involving animal biohazards also fall into this category.

Trauma scenes clean up in the Texarkana area, often handle incidents where the risk of spreading diseases or infections are real. These specialists follow state and federal guidelines, as well as OSHA, CDC, EPA, and FDA regulations to disinfect potential biohazards.
 
Contacting an expertly trained trauma scene cleanup company, like SERVPRO, gives you the opportunity to avoid unnecessary risks and clean entire areas properly to prevent exposure. Whether because of loss of life, unattended or accidental death occurs on your property, or if you have potentially active airborne pathogens professional cleaning services are best to use.
 
Any incident involving bodily fluids or other tissues could lead to the spread of infectious diseases. Many viral and microbial pathogens require disinfection to eliminate risks. HIV, Hepatitis B, Hepatitis C, and many other viruses can exist for extended periods if handled incorrectly.
 
SERVPRO uses the proper testing equipment to identify the presence of biological contaminants  on your property both before and after services are rendered to ensure removal of all existing hazards. Our technicians also receive IICRC trauma scene remediation training to assist in acquiring the necessary skills and knowledge to evaluate, clean, and decontaminate sites properly.
 
SERVPRO technicians focus on health and safety procedures, while also following best practice recommendations for handling equipment, supplies, and materials that require decontamination. All members of our team consider how each situation affects surviving family members, any occupants, or workers involved throughout the process and act with the proper amount of respect and empathy.
 
We are committed to providing you with professional trauma scene cleanup services that help families recover from these stress-filled events. Obtain access to compassionate, discreet, expertly trained personnel thoroughly prepared to handle even the toughest situations.

SERVPRO of Texarkana works hard to eliminate bloodborne pathogens, harmful chemicals, and other dangers found on your property. Call today for additional information. (903) 832-4400. 

Four Tips To Handle The Aftermath Of A Commercial Fire

9/10/2020 (Permalink)

When a fire strikes on your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a fire successfully and speedily, implement the following four tips:

1. Contact A Fire Remediation Expert.
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.

2. Assemble Your Records.
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.

3. Call The Insurance Company Immediately.
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.

4. Get Permission To Reenter The Building.
Always ask the fire department or another local authority whether you can reenter your building. In some cases, fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.

Call SERVPRO For Fast, Friendly Fire Remediation Services
If your business caught on fire, don't worry. Instead, call the professionals of SERVPRO and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process, and choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at (903) 832-4400.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Texarkana is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. 

SERVPRO IS READY TO HELP

9/8/2020 (Permalink)

We Answer the Phone Ready to Help
Call Today - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Reconstruction on Your Texarkana Home

9/4/2020 (Permalink)

SERVPRO of Texarkana offers complete build back. If your home is affected by water damage or a fire, we can help you make it as good as new. If you are just wanting to update your house, we can do that too. We have samples of different types of flooring we can bring to your house for you to choose from. We will keep you involved with every step of the way. All the decisions will be for you to make. Here at SERVPRO of Texarkana we have a team just for reconstruction. What comes up doesn't exactly mean that's what has to go back down. Let's be honest, if your home is damaged by water or a fire.. it's devastating. One way to look at it is that now you get a chance to spruce the place up a little. Give our office a call for any questions you might have. (903) 832-4400. 

How Does an Ozone Generator Remove Odors?

9/2/2020 (Permalink)

First off, you may be wondering, “What is an ozone generator?” An ozone generator is an industrial machine that produces ozone. So now you’re probably asking yourself, “What is ozone?” Many of us may remember learning about the ozone layer in school. The ozone layer is a layer in the Earth’s stratosphere that has trace amounts of ozone.

Up in the stratosphere, the ozone protects us by absorbing most of the ultraviolet radiation that reaches the Earth from the sun. While that might sound great, ozone in high concentrations is actually very toxic to humans.

What is Ozone?

Ozone is a colorless, highly reactive, toxic gas with powerful oxidizing properties. It is comprised of three atoms of oxygen rather than the two atoms of oxygen that we breathe. Ozone is naturally occurring as well as man-made. An ozone generator is a man-made way of creating ozone.

So why would we want to create ozone if it is toxic to humans? Because ozone is very good at removing particles in the air that cause odor. It is the ultimate air purifier which is why it is used by industrial clean up companies like SERVPRO of Texarkana.

How Does Ozone Remove Odors? 

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

When Should Ozone Be Used?

An ozone generator is recommended for professional-use only, due to the dangers of high concentrations of ozone. Ozone generators and ozone are used to remove odors that seem impossible to remove. They can be used to remove the smell of cigarette smoke from a home that has been heavily smoked in.

They can also be used to remove the smoke odors from homes and businesses that have experienced a fire. Ozone is highly effective at removing odors due to the fact that it can penetrate anything that oxygen and smoke can penetrate. This can include fabric sofas and carpets in a home that has experienced smoke damage.

Due to the toxicity of the ozone gas, ozone generators are only used in spaces that are unoccupied and sealed. This means that if they are used in a home or business, they space usually needs to be evacuated while the ozone generator is in use. That is why it is highly recommended that you rely on professionals who are trained on how to safely operate an ozone generator.

Struggling to Get Rid of Strong Odors in Your Home or Business?

If you have strong odors that you have been battling for months and even years to get rid of, call the professionals at SERVPRO of Texarkana to get rid of them. They’ll be able to determine the best actions to take including whether an ozone generator is needed.

The experts at SERVPRO of Texarkana have helped remediate the odors from fires, flooding, mold damage and other sources for years. They have all the tools and experience to handle any disaster and any smell. Call SERVPRO of Texarkana today 903-832-4400. 

Home! Sweet... Mold?

8/31/2020 (Permalink)

Attention Texarkana homeowners:

Microbial growth is a serious problem for one to have in their home or business! Most people do not even know that they have microbial growth cultivating in their property. One way microbial growth makes itself known is it gives off a musty odor. It is important to not ignore a smell like this in you home or business. Leaving microbial growth alone to grow will only increase the cost of getting it removed. It is also putting the occupant(s) of the building's health at risk. You need to address the situation immediately. Give SERVPRO of Texarkana a call. We will remedy your loss "Like it never even happened." Why wait? The microbial growth is not. It is only getting stronger and harsher. Call us at (903) 832-4400. We are always here to help.

Dryer Machines Can Cause a Fire

8/27/2020 (Permalink)

It is essential to maintain a clothes dryer. The lint filter and dryer vents can be one of the most neglected areas we don't pay much attention to. Taking precautions to maintain the clothes dryer of your home or business can help prevent a catastrophe. 

A few tips that can help prevent a fire in your dryer machine: 

• Clean the lint screen often, lint can build up in the trap. 
• Check the back of the dryer for lint buildup. 
• Check for any damages to the venting system of the dryer. 
• Dyer machines should be installed and maintained by a certified professional. 

In the result of any fire or smoke damage, SERVPRO of Texarkana is a phone call away 903-832-4400. We are prepared to take the training and state of the art equipment we have to assist in the cleanup and restoration of a fire or smoke damaged home or business.

Smells Like Clean Spirit

8/25/2020 (Permalink)

Give us a call for some good clean breathing

When you are considering cleaning services to be performed, SERVPRO provides: air ducts and HVAC, biohazard, carpets, upholstery, ceilings, walls, floors, drapes, blinds, odor removal, sewage, trauma, homicides, vandalism, and graffiti. We provide our cleaning services to both residential and commercial properties. The cleaning services that SERVPRO offers to residential properties will provide you with a safe, clean, and comfortable living environment that will have you saying it’s “Like it never even happened.” We know that many types of businesses have their own janitorial staff, examples being schools and hotels. SERVPRO wants you to know that if a cleaning job emerges that is too large for your janitorial staff, we can handle it, and we will answer the call. We have a 24/7/365 response team, and our technicians are highly trained in the restoration, remediation, and mitigation processes. Call SERVPRO of Texarkana at 903-832-4400 to set up your cleaning appointment.

We Are Coronavirus Cleaning Services and Biohazard Experts

8/25/2020 (Permalink)

SERVPRO of Texarkana's Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Restoring Your Business

8/21/2020 (Permalink)

The SERVPRO^® Franchise System was founded in 1967 and is the leader in the restoration industry. We provides services for fire and water cleanup and restoration and mold mitigation and remediation. There is no job too small or too big for SERVPRO to respond to. Speaking of big jobs, SERVPRO has the capability to handle any size commercial loss. With over 1,700 individually owned and operated franchises across the US and Canada, we can mobilize and offer support to franchises in order to respond to storm events or large losses. That means that SERVPRO has your back when the unexpected happens. We are also a 24/7/365 service, and we will respond to any call at any hour. Time is valuable when you have a business to run and a problem arise, and your commercial property speaks volumes to your clients. SERVPRO is IICRC certified and our technicians are professional and experienced. We will extract standing water in order to place commercial equipment to start the mitigation process. Give SERVPRO of Texarkana a call for any questions concerning a commercial restoration, remediation, or mitigation at 903-832-4400. 

Commercial Property Water Loss and Extraction

8/21/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

At SERVPRO of Texarkana we are here for your water and fire needs 24 hours day seven days a week. Call us at 903-832-4400

Helping to make it “Like it never even happened.”

We Are Commercial Restoration Professionals

8/20/2020 (Permalink)

SERVPRO specializes in water, fire and microbial remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look like it never happened. Our technicians have the experience and knowledge to protect your assets while keeping your cost concerns in mind.

SERVPRO of Texarkana is on call 365 days a year, 7 days a week, and 24 hours a day. Make us your top priority after a disaster strikes your business.

The Grossest Profit

8/20/2020 (Permalink)

Toilets overflow with sewage from time to time due to a sewage backup, and commercial properties are just as vulnerable as a home, apartment complex, condominium, etc. That means if the main sewer line to your office building gets clogged, then your entire office will be grossly contaminated with sewage water. If you are a business owner and have to close your office for any period of time this could be detrimental to your business. In moments like this, it is important to remember to think calmly and act quickly. Contacting your property owner is usually a priority. Next to that you need to contact SERVPRO of Texarkana to handle this type of emergency. SERVPRO of Texarkana's team is highly trained to mitigate and restore any size property loss. Also, SERVPRO operates 24/7. Isn't it relieving to know you have a SERVPRO in your community who can respond to an emergency like this?

Storm Damage Prevention Tips

8/19/2020 (Permalink)

SERVPRO knows that storms are not set to a specific schedule, that’s why all SERVPRO franchises keep their doors open 24/7. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

• Trim trees and remove dead branches so they won’t damage your home if they fall because of wind.
• Clear gutters and downspouts of debris. As the leaves fall, make sure they aren’t building up in the gutters.
• Check for any roof damage. Pay attention to surface bubbles and areas with missing gravel on flat roofs or missing or damaged shingles or tiles on sloped roofs.
• Check the flashing on the roof to make sure it’s in good condition to help prevent water from seeping through.
• If your roof needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Call your local SERVPRO storm response team, in Texarkana, at 903-832-4400 for all your storm remediation needs!

Mold: Do vs. Don't

8/17/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• DO stay out of affected areas.
• DO turn off the HVAC system and fans.
• DO contact SERVPRO of Jackson for mold remediation services.

What Not to Do:

• Do NOT touch or disturb the mold.
• Do NOT blow air across any surfaces with visible or suspected mold growth.
• Do NOT attempt to dry the area yourself.
• Do NOT spray bleach or other disinfectants on the mold.

We are prepared to help you face this issue when it arises.  Our team is prepared to deal with microbial growth and will help you take care of this issue quickly.  If you have any questions about microbial growth or have any concerns about your home or business, let SERVPRO of Jackson put your mind at ease.  Call us today at 903-832-4400 for any mold or mildew issues you are dealing with in your home or business! 

Fire Drill!

8/13/2020 (Permalink)

When there is a fire, everything becomes very chaotic in a short amount of time.  Here are some basic guidelines on what to do if a fire happens in your home or at your business.  Fires caused by electrical issues are the most common at this time.

Make sure that there is always clear and unobstructed pathway to the exit in case of fire.  Make sure your electrical cords are in good condition before you use them.  Make sure you don not overload electrical outlets.  

If you hear a fire alarm, always treat that as if there is a real fire.  If there is smoke in the air, stay low to the ground so you do not inhale smoke.  Crawl to the nearest exit with your hand along the wall so you do not become disorientated.  Once you are away from the fire and in a safe location, call emergency personnel.

Fire Damage

8/11/2020 (Permalink)

A loss after a fire is hard to recover from. Give us a call and let us be there for you.

Fire damage can be stressful and overwhelming.  A fire is something that nobody expects to happen to them.  When your home or business is covered in soot, it is never an easy sight to view.  The first thing you should do in this situation is notify your insurance company so you adjuster can get to your location as soon as possible to assess the damage and start your claim.  Then you need to call a reputable restoration company, such as SERVPRO of Texarkana at 903-832-4400.  Our team is able to board up windows and doors, tarp the roof, and begin the remediation process. Our team will assess the contents of the home in order to figure out what is salvageable and non-salvageable.  When this type of disasters strike, it is overwhelming for the home or business owner.  SERVPRO of Texarkana will walk you through this process and allow you to feel relief that you are in good hands. We will make it "Like it never even happened."

Signs your roof is leaking

8/7/2020 (Permalink)

Our technicians are professionally trained for water restoration. If you have a leaking roof, give us a call.

Your Residential Roof May Leaking, Look For The Six Signs

Six Signs That Your Roof Is Leaking

As many plumbing experts know, leaking roofs can cause a plethora of unwanted problems such as water damage in your home. If these problems pop up, they can adversely affect your emotional and economic equilibrium. For this reason, it's good to be able to detect signs of a leaky roof early. In so doing, you can attain the professional assistance necessary to correct the problem and prevent structural damage to your property. With that idea in mind, consider whether you're experiencing any of the following six signs of a leaky roof:

 1. A Loss of Granules

 The granules of your roof's shingles can grow loose as a result of aging and ongoing exposure due to water damage. When your shingles start to lose their granules, the roof is subjected to faster deterioration. 

 2. Buckling Shingles

 The shingles of your roof can start to buckle as a result of hot air coming from your attic. This hot air is an indication of poor ventilation and can lead to a build-up of moisture.

 3. Mold And Mildew Growth

 If you notice mold growing inside your home or on the roof, the growth could have been caused by a leaky roof. This is the case because a leaky roof will create the excess water and moist environment that mold likes to thrive in.

 4. Roof Rot 

 Another sign of a leaky roof is roof rot. Roof rot is a term that refers to the process of your roof deteriorating rapidly. When this rapid deterioration transpires, your property can become increasingly susceptible to water damage because of potential leaks.

 5. Damaged Skylights

 Damaged skylights can cause your rainwater to leak into the home and cause water damage. 

 6. Damaged Flashing

 When your flashing is improperly sealed or damaged against your roof, it can make it much simpler for excess water to start seeping into your home.

 If you find that your property has been subjected to a leaky roof, you need to address and resolve the issue immediately. The best course of action is to contact a team of trained, IICRC-certified water damage remediation specialists. The team to trust is SERVPRO. All of our technicians will offer you the goal-oriented, detail-centered care necessary to restore your property with lightning speed

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Texarkana is strategically located to respond quickly to your flood and water emergency event. Call us today! (903) 832-4400  

From Carpets to Catastrophes, SERVPRO fits your Commercial needs

8/5/2020 (Permalink)

When you need it done right and done fast, call SERVPRO for all your commercial cleaning needs.

Did you know when you hire SERVPRO professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO way.

Can’t figure out how to get the job done? Call SERVPRO of Texarkana at 909-832-4400 for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Selling your home? Let us help!

8/3/2020 (Permalink)

SERVPRO of Texarkana (903) 832-4400.

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

• Allergens and pet dander are reduced
• Offensive odors are eliminated
• Operating conditions and efficiency are improved

General Cleaning

• Carpets, Upholstery, Drapes, and Blinds
• Ceilings, walls, and hard floors
• Deodorization

Carpets and Upholstery Cleaning

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Restoring your Commercial Property?

7/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana 

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

How's Your Air Quality?

7/28/2020 (Permalink)

Give us a call today for your air quality test,. 903-832-4400.

Here are some things to consider from the American Lung Association about air quality in your home:

• Is anyone smoking indoors? No one should smoke indoors.
• Can you see or smell mold or mildew? 
• Is the humidity regularly above 50 percent?
• Are there leaks or standing water anywhere—kitchen, basement, attic?
• Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
• Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
• Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
• Have you recently remodeled or added new furniture, carpeting or painted?
• Do you use odor-masking chemicals or "air-freshening" devices?
• Has kitchen or food garbage been covered and removed?
• Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Texarkana for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation

When Lightning Strikes

7/24/2020 (Permalink)

Here at SERVPRO of Texarkana, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Texarkana's team has the ability to do a chem-sponge technique that was used to clean soot off of the walls. In doing this, SERVPRO of Texarkana can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and completed the entire project quickly; from the first contact to completion. Why choose SERVPRO? Because in the event of fire damage or water damages large or small, we’re here to help. Call SERVPRO of Texarkana at (903) 832-4400 anytime lightning causes damage to your property.

How to tell if something is dry...

7/22/2020 (Permalink)

You cannot use your hands to adequately determine if something is dry because skin has a moisture content of 25 percent. Dry wood for example, has a moisture content of about 10 percent. If you feel wood that has moisture content of 20 percent, your skin tells your brain the wood is dry because it is drier than your skin. In actuality it is twice as wet as it should be. Just because it feels dry to you it might be saturated with water and not drying it properly could cause even more damage.

The Franchise Professionals here at SERVPRO of Texarkana is equipped with the right equipment to help ensure a structure and contents are quickly and thoroughly dried after water damage.

Different Causes of Mold Growth in your Home

7/20/2020 (Permalink)

Mold Damage is a condition that a lot of homeowners deal with on a regular basis. The main problem with mold is that it doesn't need that much for it to both grow and thrive in your household. Things such as darkness, warmth, humidity and a food source for drywall or wood can all help the mold spores to both thrive and expand throughout the home. In some cases, the mold is very visible like on a bathroom ceiling just above the shower stall. In other cases, you may not even know that you have it because it is in a crawlspace or attic.

If your home has a moisture problem or is prone to floods and leaks, you are living in an environment that is more vulnerable to mold damage problems. This is because you are attracting the mold to your home even if you are not aware of it. Moist environments with excess warmth and food sources for the mold to grow is attractive to the fungus and can help it to grow continually until it becomes out of control and needs professional remediation. In this case, only an expert mold remediation service company, like SERVPRO, will be able to assist you in getting rid of the mold problem.

Mold spores can be found in the air at times, especially in homes that have other factors such as moisture, dampness, and high humidity levels. The mold spores can thrive in this condition and continue to multiply until they become a huge problem for you.

Mold spores cannot grow unless the area in which they are present is moisture and humidity. In fact and to be precise, a humidity level of about 55 percent is needed for mold actually to develop and begin to multiply. Many homes that are in humid climates or deal with lots of rain can have more moisture problems present within their homes than others. Also, leaking plumbing pipes or floods can create humidity in the air. Taking care of plumbing leaks and roof leaks can help to prevent these problems.

Another thing to keep in mind is that mold likes humid and dark environments, which makes your basement, crawlspace and attic all primary locations for mold to grow and thrive over time. It is vital that you continually look around the home to check for mold and to contact SERVPRO at the first sign of a mold problem.

Locally Owned Company with National Resources

SERVPRO of Texarkana is locally owned and operated—so we live and work here too and are proud to be part of the Texarkana community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities. 

When Water Damage Happens, Call SERVPRO for Service

7/16/2020 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 
What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service

SERVPRO of Texarkana is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (903) 832-4400

Water Damage Restoration Service

7/14/2020 (Permalink)

If you are looking for professionals who have the knowledge and expertise to restore your home and property after it has suffered water damage, then you call SERVPRO of Texarkana.

The water damage restoration professionals of SERVPRO of Texarkana service businesses and homes that have suffered water damage.

If you’ve had a pipe burst or a leaky roof or a toilet or tub that has overflowed, call SERVPRO of Texarkana to clean up the mess and restore your home as if nothing ever happened.

We are here to make any devastating situation a little more bearable. We will do all the heavy lifting, so you just sit back and let us handle this hard time for you and your family. We are here to make your life easier. 

Cleaning Your Ducts at Your Commercial Property

7/13/2020 (Permalink)

It’s that time of year where everyone wonders if they should get their air ducts cleaned. Dirty air ducts usually spread dust, dirt, and mold around your property. This can lead to poor indoor air quality.

While it is normal to have some dust and pollen in your air ducts, you might want to consider getting your ducts cleaned if the following is true:

1. There is mold growing inside of the air ducts

It is not always easy to see if mold is present. If your service provider says that mold is growing, ask him to show you where it is. If you do have mold in your air ducts, please note that it is impossible to completely get rid of mold.

2. Your ducts are infested with vermin

Do you have unwanted guests living in your air ducts? If so, you should call an expert to get them out as quickly as possible in order to prevent the problem from getting worse.

3. Your ducts are clogged with debris and dust

If your air ducts are clogged, you should call a professional to clean out your ducts. A clog can contribute to poor air quality.

If you have experienced any of the above issues, make sure you find out what caused the issue because it is likely that it will happen again.

If you believe your ventilation system falls into one of these three categories, call SERVPRO! The experts at SERVPRO will inspect your ductwork and HVAC system, give recommendations about the best way to address poor air quality, and fix your problem.

How To Get Smoke Odor Out of Fabric

7/10/2020 (Permalink)

If you suffered a fire in your home, then there’s a good chance that some of your fabric furniture smells like smoke. With harder, nonporous surfaces, you can usually remove the smoke odors with cleaning solutions. You’ll find removing smoke odors much more difficult when dealing with more porous surfaces like fabric couches, clothes, and rugs. So how does one remove smoke odors from porous surfaces like fabric furniture?

The Baking Soda Method

Using baking soda to eliminate smoke odors seems to be a popular method. The idea is to sprinkle baking soda onto the surface and the baking soda will absorb the odors. While this may work with surface odors, this doesn’t work well to get deep-seated smoke odors out of the foam cushions of sofas and the carpet pads under carpets.

Airing It Out

Another popular remedy to get the smoke out is to set the furniture or rug out in the fresh air. While this may work for a rug or thin fabric, it most likely won’t help with sofas and fabric furniture. Also due to the chemical nature of smoke, airing it out won’t cause the smoke particles to break down and the smoke odor to go away.

The Best Way to Remove Smoke Odor

If you are looking for the best and only way to remove smoke odor from fabrics and porous surfaces, then you will want to call a professional fire company like SERVPRO Texarkana. The professionals at SERVPRO of Texarkana have a machine called an ozone generator. An ozone generator creates ozone which is able to permeate porous surfaces and oxidize the substances that are causing the odor. An ozone generator creates a high level of ozone which is dangerous to humans which are why they are only used by professionals in unoccupied spaces like a sealed room or an empty house.

If you should suffer a house fire or have smoke or cigarette odors that you want to remove from your furniture or home, call the fire cleanup experts at SERVPRO of Texarkana at 903-832-4400 for 24-hour emergency service. At SERVPRO of Texarkana, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-fire condition.

Commercial Cleanings

7/9/2020 (Permalink)

COVID-19 has taken the world by surprise and it is still unknown how much longer the pandemic will last. Texarkana has been hit by the coronavirus and has made many residents frightened and worried about their safety.

Those in charge of public spaces everywhere are responding to the pandemic threat by canceling events, recommending “social distancing,” and reminding people of best practices in hygiene.

In March, Texarkana schools and universities closed as a precautionary measure. It is unknown what impact there will, but there are things we can do to be proactive before opening schools and universities back up.

The World Health Organization released an advisory for schools that remain open to:

• Inform students on how to protect themselves.
• Promote best practices with hygiene like hand washing.
• Cleaning & disinfecting school facilities (especially water & sanitation).
• Increasing airflow and ventilation.

When it comes to preventing the spread of this virus, it is up to us as a community to do the best we can to remain informed and act with thoughtful consideration.

Students and their parents trust administrators to address public health issues and we are here to offer our school cleaning services to help you put together an action plan that includes decontamination.

Cleanliness is how to best be proactive and we are here to help. We are prepared to clean and disinfect your school or university, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO Response to COVID-19

Bring them peace of mind to your students and their families by having your school or university sanitized and disinfected by SERVPRO. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!

Mold Hides

7/8/2020 (Permalink)

At times, mold is hard to detect. 

What usually happens is that mold grows in a place that never dried out, like in this particular home mold was in a crawl space. A combination of moisture, a warm temperature and an organic food source create the perfect environment for mold to grow quickly. In Texas, we have such high humidity, this makes it a perfect spot for mold growth.  

Mold spores are everywhere and can easily get into homes and businesses. 

Here are some tips to avoid mold growth in your home:

-Do not allow standing water in or around your home

-Use exhaust fans in your home

-Leave the AC Unit running when you are not at home

-If you notice any strange smells, please get it check out immediately 

-Do not hesitate or forget to call your local re-mediator, SERVPRO of Texarkana, at 903-832-4400 if you think MOLD may be an issue you are facing in your home. Our trained professional technicians are here to assist and get rid of the mold in your home or business. We are here to help 24 hours a day, 7 days a week and 365 days a year.

Cabinet Drying

7/6/2020 (Permalink)

Drying Cabinets

• burst pipe
• heavy rains
• leaks
• flooding

These can cause water to seep into the cabinets in your home. Left un-remedied, this can lead to serious damage

1. Water can cause wood to warp and twist.
2. It can lead to particle board inside cabinets swelling and becoming distended.
3. Over a period of days, standing water can lead to dangerous growths of mold and bacteria.

If you have water in your cabinets, you need to seek our trained technicians. Our thorough, step by step process removes all moisture from your cabinets to protect them from water damage. 

We use sensitive equipment to help us locate where water has invaded your cabinets. Finding the incursion is the first step necessary in getting the water out and your house back to being good as new.

We remove moldings and baseboards to expose the area below and allow us to remove moisture that can damage your home. We drill in inconspicuous areas at floor level and inside cabinets so that the drill holes can be easily concealed after drying is completed.

Our top of the line equipment increases airflow behind and beneath cabinets and large appliances. This helps speed up evaporation, removing water quickly before it can cause serious, long-term damage.

The process can take anywhere from a few hours to a couple of days.When you experience water damage, we should be the first people you call. We are available 24 hours a day, 365 days of the year. SERVPRO of Texarkana is here here to help.

Selling your home? Let us help!

7/6/2020 (Permalink)

SERVPRO of Texarkana (903) 832-4400

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

• Allergens and pet dander are reduced
• Offensive odors are eliminated
• Operating conditions and efficiency are improved

General Cleaning

• Carpets, Upholstery, Drapes, and Blinds
• Ceilings, walls, and hard floors
• Deodorization

Carpets and Upholstery Cleaning

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Summer Vacation Safety Tips

7/2/2020 (Permalink)

SAFETY TIPS

There is nothing more frightening than the thought of going on a summer vacation, returning home, and finding that your home has been robbed, vandalized. Whether it’s a flooded basement, or even a faulty water heater, there is nothing more devastating than the thought of this unexpected property damage.

There are some ways to minimize the risk. A few Safety Tips to make sure everyone is doing whatever is possible to stay safe!

TIPS

Don’t make it obvious you are out of town or on vacation

• Try to arrange for a trusted neighbor to bring in your trash, mail and newspaper.
• Suspend your mail and newspaper until you return home.

Automatic timers

• Your lights can help lend the impression that someone is home
• Leave a car parked in the driveway.

Of course, an A/C Leak - leading to a flooded attic - ceiling collapse - is another big threat.            

• Avoid it by simply turning off your water before you leave.
• You may also drain your hot water heater to ensure no damage done from it.
• Leave an extra key with your neighbor—which will come in handy if, in the worst case scenario, there is a fire, flood, or some other issue that needs to be attended to before you return home. 

Simply follow these safety precautions and you’ll be doing all you can do to avert a crisis!

If you need us we are here to help! SERVPRO of Texarkana 903-832-4400.

Restoring Your Commercial Property After A Water Damage Event

6/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cleaning Kitchen Cabinets after Fire Damage

6/30/2020 (Permalink)

A Fire In Your  Home Can Lead To a Variety Of Problems You Will Face

If your home suffers a kitchen fire, you are not alone. Research confirms that approximately 44 percent of home fires begin in the kitchen. An accidental bump of a pan or drips of grease or oil over the side can raise a ball of fire. Cotton towels or potholders too near a gas flame or touching an electric burner can be the ignition. Food neglected or forgotten, desirable browning turning to blackening in a saute pan or oven, are other risks that can transform your cheerful kitchen into a sooty, smelly mess. 

A Special Type of Residue

The soot created is particularly challenging for restorers. The visible surfaces of your wooden kitchen cabinets can be covered entirely in the protein-based soot, which is dehydrated residues of meats, oils and grease, and other foods. Although the coating appears nearly transparent, it is a significant issue, challenging to remove because it clings tenaciously, almost becoming one with the cabinets. The smell is pungent and distasteful, persistently present until removal of all the residue.

Wooden Cabinet Cleaning Steps

SERVPRO follows the restoration industry’s best practices when resolving fire damage to kitchen cabinets. Our crew trains to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) specifications, an international standards-setting organization. Our technicians might use all or some of the following strategies.

Soot Removal Techniques -- Prepping for Cleaning

• Remove loose debris with a vacuum, holding the tool slightly above surfaces to prevent forcing particles into the wood.

• Use a dry chemical sponge to remove embedded soot, taking care not to grind residues into wood fibers.

• Wipe all wood surfaces with a clean towel or cloth dampened with a proprietary cleaning or prepping solution selected after pretesting.

• Consider the use of 0000-grade steel wool to dislodge the varnish-like protein-based residue, always working in the direction of the wood grain.

Cleaning Techniques

• Use fine-grit sandpaper to reduce charring and remove burn and soot stains.

• Wipe with a tack cloth after sanding.

• Apply SERVPRO’s cream wood restoration polish and permit a brief dwell time to loosen soiling.

• Work the polish into the cabinets, following the wood grain. We monitor and undesired damage to the surface as we work, adding additional cream to cushion if needed.

• Remove excess cream polish with a clean, soft towel. Buff to return to the pre-existing finish.

Trust SERVPRO of Texarkana to assess and plan appropriately when a kitchen fire damages wooden cabinets. As soon as the scene is cleared for cleaning, call us at (903) 832-4400 for an evaluation and implementation of a proven recovery agenda.

Covid-19 Cleaning Service

6/29/2020 (Permalink)

SERVPRO of Texarkana is all about cleaning, and the coronavirus has them doing it at an even deeper level.

The company's primary mission is cleaning and disinfecting real estate, home, business and other places, like churches, said owner Melissa Burkett.

"We are about biological sanitation and decontamination," she said. "When COVID came up, that turned into a natural extension of what we do anyway. We follow CDC (Centers for Disease Control) guidelines and generally have three levels of cleaning. Our precautionary cleanings take about 30 minutes, and are idea for, say, a business, church or the like reopening again to the public. This is a good preemptive measure."

SERVPRO offers deeper cleanings, too, that can vary in time taken to apply, depending mainly on the size of the property being decontaminated.

"Our approach involves a decontaminating fog, combined with hand decontamination of all hard and frequently touched surfaces," she said.

Most often, SERVPRO is called to do precautionary treatments.

"We can deal with a wide variety of contaminants, not just COVID," she said. "As an example, Randy Sams (Outreach Shelter) is a regular client. We go through on a regular basis and make sure flu is not a problem there, but this also works against a variety of other biological nastiness."

She says her company provides the service free to them as a community service.

Burkett opened her business because after accompanying her husband, a retired Navy veteran, to Texarkana she decided she wanted to try something different.

She previously had a title holding business and dabbled in restoring real estate.

"But when we got here just after the '08 market downturn, considering it was real estate-based, coming into a new market under those conditions, trying to get a new business in those fields under those conditions just did not work," she said. "So while investigating other possibilities, I helped a friend in another town get a SERVPRO business going. When they managed to both pay me back and get out of debt in five years, I decided I had found my business."

(SERVPRO is located at 830 Redwater Road in Wake Village. Visit them on Facebook or online at SERVPROtexarkana.com. Phone: 903-832-4400.)

How to Use A Fire Extinguisher

6/26/2020 (Permalink)

Here are 3 easy steps you should follow when using an extinguisher to put out a fire in your home.

1. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
2. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
3. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 

Once the fire is safely put out with a fire extinguisher, call your local fire damage restoration company. We can help repair and restore your home after fire damage has occurred. 

Steps to take after your toilet overflows

6/24/2020 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

• Stopped up toilet traps
• Blocked drain pipes
• Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup

Structure Cleaning After a Fire

6/24/2020 (Permalink)

When fire damage affects your home or business SERVPRO of Texarkana is here to help. We have IICRC trained technicians that specialize in structure and content cleaning. One of the first processes in structure cleaning is to remove soot residue. We use dry sponges to remove the soot from the affected materials. In order to reach the high areas in the home we will attach the dry sponge to an extendable pole to reach. Then the sponge can be used to wipe down ceilings and walls of any soot that might be on the structure.  Soot residue has to be removed in order for the structure seal coat to stick.

You can depend on SERVPRO of Texarkana to have the right training and tools to get the job done. Call us today at 903-832-4400.

Air Ducts and HVAC Cleaning

6/22/2020 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO Professionals will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on duct cleaning contact our office today. 

10 Key Causes of Catastrophic Fires

6/18/2020 (Permalink)

Unfortunately fires can happen.. We hope you never have to experience a fire, in case you do here are some ways to avoid a catastrophic fire. 

Fires devastate homes and businesses and cause damage in numerous ways. Not only is fire destructive, but it also leaves behind lingering and pervasive odors, also not to mention extensive water damage that results from the firefighter’s efforts to extinguish the flames. The professionals at SERVPRO of Texarkana, have the specialized training, equipment and experience that will restore your home or place of work back to the way it looked before or even better!

To increase the odds that you’ll stay safe, consider these Top 10 causes of fire. This information will help you plan how to make your home or business a safer place to be at!

1. Cooking: Avoid splattering grease, never leave kitchens unattended and keep flammable materials away from heat sources.
2. Heating Equipment: Have your furnace checked regularly and keep portable heaters away from combustibles.
3. Smoking: If you smoke in or near the house, always make sure the cigarette butt is fully put out and make the bedroom off-limits to smoking.
4. Electricity: Look out for frayed cords, the overuse of extension cords and overloaded outlets, and don’t run electrical wires under rugs or heavy furniture.
5. Candles: Never leave them unattended and keep them out of the reach of children or pets.
6. Children: Keep them away from matches and lighters to suppress any curiosity they may have about what happens when different items burn.
7. Inadequate wiring: It’s often found in older homes and apartments. Have a professional electrician check yours.
8. Flammable Liquids: Keep fuels, solvents, cleaning agents, thinners, adhesives, and paints away from heat sources.
9. Holiday Decor: Keep your Christmas tree well-watered and away from heat sources. Check decorative lights for damage and never place candles on or near Christmas trees.
10. Grills: Keep them away from your home, deck rails, tablecloths and tree limbs. And never use them indoors, including your garage.

SERVPRO of Texarkana has the knowledge, professional equipment and ability to eliminate all traces of a fire. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We will make sure that all fire damage is cleaned, repaired, or removed and leave your home or business "Like it never even happened." Because that is the SERVPRO way! 

"We're All Mad Here"

6/16/2020 (Permalink)

SERVPRO of Texarkana is here to help.

When you have severe water damage at your home you might go MAD trying to coordinate everything with insurance, mitigation, content cleaning, and then you might have to worry about reconstruction. One thing that you might not think about is all of your important documents and pictures that might have been damaged. You wouldn’t want your marriage license or your Great Grandma’s bible to grow mold because you forgot it had gotten wet in all the hustle of the water damage. We can dry your books, pictures, paintings, and important documents for you.

The Mad Hatter said “No wonder you’re late. Why, this watch is exactly two days slow.” You don’t have to worry about our clocks being slow because we are a 24/7 company.

Time is Money

6/12/2020 (Permalink)

Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: we’ve been there before, after all!

That’s why we work as hard as possible here at SERVPRO of Texarkana, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.

If you’ve been hit by a water loss at your commercial space, give us a call today at 3-832-4400.

Water Damage To Your Texarkana Home? No Problem!

6/10/2020 (Permalink)

Has a pipe leak, or the recent rains caused water damage to your Texarkana home? No worries! SERVPRO of Texarkana is “Here to Help!” We are on standby 24 hours a day, 7 days a week to make sure that your water loss emergency is handled immediately no matter what. Even if it’s in the middle of a fireworks show on the 4^th of July we will be there. It doesn’t matter the size or location either, whether it’s your home or your 1000 square foot warehouse we’ve got the equipment, manpower, and training to get the job done right and done right every single time. Our reviews prove that.

If you’ve found yourself with water damage, give us a call today at 903-832-4400!

The Importance of Air Duct Cleaning

6/8/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Texarkana today, (903) 832-4400

The Importance of Smoke Alarms

6/4/2020 (Permalink)

Don't wait, check yours now

Smoke Alarms Save Lives

Let’s get straight to the point Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. 

Here's what you need to know

• A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Larger homes may need extra smoke alarms.
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
• There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use of both types of alarms in the home.
• When a smoke alarm sounds, get outside and stay outside. Don’t wait, the life you and your family may be on the line.
• Replace all smoke alarms in your home every 10 years whether they are still working or not.

We Can Help You "Restore Not Replace" After a Fire

6/2/2020 (Permalink)

You've just had one of the worst days of your life due to a house fire and you finally get to go in and inspect the damage.  Luckily the fire started in the kitchen and the fire department got there before the whole house went up in flames... but the entire house is now filled with smoke and soot.  As well as all of your belongs, they are covered and stinky.  Did you know that SERVPRO of Texarkana can help with that?  We can get rid of the smoke smell and clean your belongings!

Contents Restoration

SERVPRO specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Fallen Tree

6/2/2020 (Permalink)

Let the professionals help you. 903-832-4400.

If it's fire damage, water damage, mold remediation etc. SERVPRO of Texarkana has you covered. We specialize in many different things. After this storm that hit, a huge tree fell and a branch went through this house. SERVPRO of Texarkana was quick to respond. The tree was removed and the house was tarped up before any water damage could happen. 

Is Mold Damage Covered by my Homeowners Insurance?

5/29/2020 (Permalink)

Whether or not mold damage is covered by home owners insurance often comes down to the source of the moisture. Take an hour or two to review the language of your policy, especially as it pertains to water damage. Look for mold exclusions or limitations. Call your agent if the wording is unclear.

Most basic home owner’s insurance policies exclude coverage of damage caused by mold, fungi, and bacteria.  Yet that doesn’t mean a mold claim will be denied automatically.  In most cases, if mold results from a sudden and accidental covered peril, such as a pipe bursting, the cost of remediation could be covered. That’s because technically the pipe burst is the reason for the claim, not the mold itself. Claims are more likely to be rejected if mold is caused by neglected home maintenance: long-term exposure to humidity, or repeated water leaks and seepage.

If you are worried and prone to mold in your home it might be possible to purchase a mold rider as an add-on to your existing homeowner’s policy. Ask your agent. A rider will offer additional mold coverage.

Mold or Mildew?

5/27/2020 (Permalink)

We are often asked about the differences between mold vs. mildew and about the best method for cleaning mold and mildew. Mold and mildew are both types of fungi and are similar in many ways and different in many ways.

Mildew

Mildew is a specific kind of mold, usually with a flat growth habit.

Mildew could be downy or powdery: Downy mildew starts as yellow spots that first become brighter in appearance and then the color changes to brown. Powdery mildew is whitish in color and that slowly turn yellowish brown and then black.

Structural damage to homes can occur over time. Mold can also cause health effects.

To prevent mildew at home, keep all the areas moisture-free. There are mildew removers available at stores to eliminate mildew. To protect crops from mildew use mildew-resistant seeds, remove infested plants, avoid overhead heating.

Mold

Mold is a fungi that contains multiple identical nuclei. It grows in the form of hyphae of filaments.

Mold has a fuzzy appearance and can be an orange, green, black, brown, pink or purple in color. Can be found in several shapes.

Mildew can cause damage to plants and crops. It can also cause health effects.

Keep all the areas dry and moisture-free. Check the humidity levels inside the house and take measures to control it. Finish perishable food within 3-4 days

Common Causes for House Fires

5/25/2020 (Permalink)

Common Causes of House Fires

There are several causes for house fires. Listed below you will see some of those causes.

 Cooking Equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.

 Heating

Keep portable heaters at least one meter away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

 Smoking in bedrooms

A cigarette that is not put out properly can cause a flame, as the butt may stay lit for a few hours. If it meets any flammable materials such as furniture, it can burst into flames.

 Electrical Equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power point that is overloaded with double adapter plugs can cause a fire from overuse of electricity.

 Candles

Candles look and smell pretty but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes. Always blow a candle out before leaving a room.

 Faulty Wiring

Homes with inadequate wiring can cause fires from electrical hazards. Some signs to see if you have bad wiring are:

1) Lights dim if you use another appliance.

2) For an appliance to work, you must disconnect.

3) Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect your house or contact your landlord if you have any of the above occurrences.

 Lighting

Lamp shades and light fittings can build up heat if they are very close to light globes.

Here at SERVPRO of Texarkana, no matter the type of fire loss or residue left, our highly trained professionals understand the behavior of smoke and the cleanup processes to best utilize during fire restoration services. We are ready for whatever happens 24 hours a day, seven days a week. Call 903-832-4400.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/23/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Texarkana today at  903-832-4400 for your Certified: SERVPRO Cleaned consultation.

We Can Clean Up Your Hotel Rooms

5/21/2020 (Permalink)

If you run a hotel in the Texarkana area then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval.  When your guests enter into one of your rooms for the first time, it’s imperative that it looks clean and smells great.  This encourages people to come back time and time again plus promotes outstanding reviews.  Allowing SERVPRO of Texarkana to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO Texarkana has special deodorization techniques.  We have a highly trained staff that knows how to identify and eliminate stubborn odors. 

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces.  Using fragrance or air fresheners is not the answer to an odor problem.  There have been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Texarkana are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room.

SERVPRO of Texarkana is here to help!

Our phones are answered 24 hours a day/ 7 days a week.

Give us a call! 903-832-4400

Call the Experts

5/19/2020 (Permalink)

Biological and chemical contaminants can pose serious health consequences

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Texarkana is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. call our office 903-832-4400.

Quick Fire Facts

5/15/2020 (Permalink)

Understanding how fires start and what you can do to quickly put them out is important to keeping you and your family safe. Check out these quick facts and stats to get a better understanding of how to avoid having fire damage in your home.

• About 50% of home fires are started by cooking accidents. Be sure you keep a fire extinguisher close at hand whenever you are working in the kitchen.
• Just above 15% of residential fires are caused by electrical malfunctions or issues with the heating system in the home. This is why it is extremely important to have your appliances checked often and keep up with their maintenance year-round.
• California, Texas, and Georgia lead the nation in fire deaths in 2016. Make sure you have a plan in place, so your family knows exactly what to do if a fire breaks out at home.

Being prepared plays a huge part of avoiding injury and death during a fire. Make a plan and be sure that everyone in the building is familiar with it so that if a fire breaks out, everyone knows exactly what to do.

If you have fire damage in your home, give us a call at 903-832-4400, and we will make it “Like it never even happened.”

Water Categories

5/13/2020 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Texarkana we answer our phones 24/7! 3.832.4400.

What To Do When Storm Damage Occurs

5/11/2020 (Permalink)

We know what to do DURING a storm, but what do we do after the storm? Here are some helpful tips to get yourself back on track after a storm hits.

1. You and your family’s safety is the number one goal. Watch out for safety hazards such as broken glass, and exposed nails. If dealing with flood waters be sure to wear protective clothing including boots, gloves, eye protection and masks as flood waters can carry sewage, bacteria, and other dangers. Stay away from downed powerlines. Be sure to use a flashlight instead of a candle when inspecting your home at night.
2. When it’s safe to do so, document your damage. This will help when filing your insurance claim. Be sure to take photos and videos of your entire property – from multiple angles. Take photos of both the exterior and interior.
3. If you have flooding, water extraction is the most important step to restoring your home. By choosing SERVPRO of Texarkana you can be sure that the water extraction will be handled quickly and professionally. Our professionals can evaluate your belongings to see if they can be cleaned and restored.

SERVPRO of Texarkana takes storm clean up seriously. We will make sure you are back on your feet in no time. Give us a call, 24/7 at 903.832.4400!

Thunderstorm Preparedness

5/7/2020 (Permalink)

Thunderstorm Preparedness

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.

To prepare for a thunderstorm:

• Trim or remove tree limbs near your home. Remove any dead or rotting trees.
• Secure outdoor items.
• Postpone or cancel outdoor activities.
• Go inside - if you can't reach a building, get in a hard-top vehicle.
• Secure doors and windows. Close blinds, curtains, or shutters.
• Unplug electronics.

When a thunderstorm occurs:

• Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
• Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
• Unplug electronics and appliances to prevent damage from lightning-caused power surges.
• Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
• Windows, porches, and doorways can be dangerous in storms - stay inside.
• If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
• Try not to touch metal - including your car - metal conducts electricity.
• Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

• Never drive through a flooded roadway. Turn around, don't drown!
• Stay away from storm-damaged areas.
• Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
• Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
• Stay away from downed power lines and report them immediately.
• Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

903-832-4400

We are here to help 24/7!

Preventing Mold in Your Bathroom

5/5/2020 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

• Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open or a window use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
• Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
• Use a squeegee after a bath or shower to remove some of the excess moisture.
• Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
• Fix leaky faucets and shower heads.
• Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
• Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call 903-832-4400 to schedule an appointment!

Helping to make it “Like it never even happened.”

What is air duct cleaning and why should we have it done?

5/4/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (903) 832-4400

Commercial Property Water Loss and Extraction

5/1/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

At SERVPRO of Texarkana we are here for your water and fire needs 24 hours day seven days a week. Call us at 903-832-4400

Helping to make it “Like it never even happened.”

Smoke and Soot Damage

4/29/2020 (Permalink)

Smoke and soot can be very sneaky and invasive possibly causing hidden damage and odor. Our smoke damage expertise and experience here at SERVPRO of Texarkana allows us to be able to assess the extent of the damage to develop a plan of action.

Smoke & Soot Facts:

Smoke flows around plumbing systems, it seeps through any holes used by your plumbing to go from floor to floor. Depending on what type of smoke it is may greatly affect the restoration process.

Different Types of Smoke

Wet & dry are the two different types of smoke. As a result, there are different types of soot residue following a fire.  Before any restoration begins, we will perform a test on the soot to determine what type of smoke damage occurred.  The cleaning process will then be based on the result of the test.  West Smoke is produced from any plastic & rubber.  Dry smoke is produced when you burn paper and wood.  Protein Fire Residue is produced by evaporation of material rather than from a fire and causes and extremely pungent odor.

Fire Damage Restoration Services

Every smoke and fire damage circumstance is a little different. A unique solution is required for each situation that is tailored for the specific conditions.  We here at SERVPRO of Texarkana have the equipment, expertise, and experience to restore your smoke and fire damage.  Our mission is to always treat you and your property with empathy, respect and care.

Have any Questions about Fire, Soot or Smoke Damage? We are always here to help!

Call 903-832-4400.

Springtime Fire Safety

4/27/2020 (Permalink)

Be careful when grilling this spring/summer time. For any accidents you might have, don't hesitate to give SERVPRO of Texarkana a call. 903-832-4400.

When we think of home fire prevention, we think about the things we would normally keep an eye on during the winter months like space heaters, Christmas trees, fire places and ovens during cooking those big holiday meals. But spring time presents its own fire dangers.

For example, you may want to start up your outdoor grill after a long winter trapped inside to grill up some nice steaks.  Be sure to give your grill a good inspection before starting her up. Check the propane tank, and the gas line. Make sure everything is clean. If you’re using a charcoal grill, make sure that it’s started with the proper charcoal lighting fluid. And this maybe a given but put the grill in an open area with nothing flammable near it.

If you want to start up your fire pit, make sure all leaves and debris are removed from the pit, as those can create embers that can float into the air. And don’t throw anything like that in the fire. Always keep children away from open flames, and always keep a bucket of water next to you before you start the fire just incase of emergencies.

If you happen to suffer from a springtime fire, give SERVPRO of Texarkana a call. 903-832-4400.

We are IICRC Certified

4/23/2020 (Permalink)

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Texarkana has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 903-832-4400 to see how our expert technicians can make any damage look “Like it never even happened.”

Ideal Conditions For Mold Growth

4/21/2020 (Permalink)

Preventing mold from growing in your home or office can be as simple as understanding what kind of environment mold likes to grow in. Once you know what to look for, you can use this information to keep microbial growth out of your home. Molds are found in nearly every environment on earth – both indoors and outdoors. The types of mold that grow inside your homes and offices prefer warm humid conditions. Basements and showers are extremely common areas for mold to grow. Once the spores find a suitable area, they will begin growing and spreading within 48 hours. If you have water damage from a storm or burst pipe, make sure the water is cleaned up quickly and properly. Our professionals are specially trained to get rid of water quickly so that mold does not grow; we will even spray affected areas with antimicrobial formula to be sure that mold cannot take root. Mold growth should be handled by professionals, or it could become worse. Call us today at 903-832-4400 if you have mold inside your home or commercial building.

Types of Mold Found Indoors

4/17/2020 (Permalink)

Mold can be found everywhere, indoors and out. There are over 10,000 different species of mold, but out of this massive group, only 5 genera of mold are commonly found indoors

1. Alternaria: Spores from this type of mold are in their highest concentration from spring to late fall in most areas. It has a coloring that can range from black to grey to dark brown.
2. Aspergillus: This mold is one of the most common types that we find indoors. There are over 200 different species in type of mold. It is often mistaken for “toxic black mold” because it can appear black in color, but it also comes in a variety of other shades including grey, brown, yellow, green, and white.
3. Cladosporium: Mold from this genus is also one of the most common molds found indoors. It can survive in colder temperatures than other molds. This mold is generally a dark olive green or black in color.
4. Penicillium: If this genus of mold sounds familiar, it may be because some members of this group are used to produce penicillin and create antibiotics! Other species in this genus are used for cheese making as well! This type of mold likes to inhabit carpeting, wallpaper, drywall, and insulation. It is usually blue or green, and it often creates a musty odor.
5. Stachybotry chartarum: Also known as “black mold,” this type of mold produces mycotoxins (toxic compounds) that may be harmful to humans. While the mold produces toxins, the mold itself is not actually toxic. Even so, you should have it removed as quickly as possible. This type of mold usually only appears on surfaces that have been in contact with water for a while, so always be sure to check your home for hidden leaks. Despite the phrase “black mold” this mold is actually a very dark green.

Why You Should Never Use Bleach to Kill Mold

4/15/2020 (Permalink)

Nobody wants mold in their home, so when you spot some, it may be a natural reaction to want to clean it yourself but think twice before you grab that bottle of bleach off the shelf. Using bleach to treat mold can actually make the problem worse! Even the EPA and OSHA have taken a strong stance against using bleach to treat mold growth.

Bleach is designed to work on surfaces that are not porous, but mold thrives in porous areas. Bleach is about 90% water, so once the chlorine evaporates, the leftover moisture creates a perfect place for mold to grow. Though it may look like the bleach has killed off the growth, it has actually only killed the top layer of growth and left the roots. These roots allow the mold to grow back stronger than ever.

Bleach is toxic. Though it is great in small doses for simple cleaning tasks, you definitely don’t want to be dumping large quantities of it in your house or office. Children and pets get into everything – and this includes bleach. Even the fumes can create health problems! There are so many alternative solutions to treat mold with that there is really no reason to put your family or employees at risk by treating mold with bleach.

Bleach can actually weaken surfaces that you put it on. When bleach is used on surfaces such as wood, it begins to eat away at the fibers which weakens the structure. Even the slightest change to an important beam could have disastrous consequences!

When dealing with mold, it is important to make sure it is done right. That is why you should always leave it to a professional. Our experts will get rid of mold quickly and treat the affected areas to make sure that the growth does not come back. If you need mold remediation, call us today at 903-832-4400.

Does Your Ceiling Have Black Mold?

4/13/2020 (Permalink)

If you smell a sour odor in your bathroom, the solution may be above you. The first place that usually develops mold in your household is the bathroom. Few people notice and act on the mold immediately but by the time you do notice it, black mold will look awful. What do you do when you find it, and is it dangerous? Call SERVPRO of Texarkana at (903) 826-1774! 

So.. What causes Mold? 

The bathroom is a common place for mold to first develop because most bathrooms have all of the risk factors for mold growth including:

• Water, dampness
• High humidity
• Warmth
• Low air circulation
• Low lighting
• Oils

What are the Dangers of Black Mold?

Toxic black mold, can release spores as it feeds on organic materials in common household materials like drywall, carpet, insulation or sub-flooring that have been exposed to moisture. But, severe cases of prolonged exposure, black mold health effects may be more dangerous. 

Remember that while you should handle all mold promptly, health effects from mold exposure is very rare. There’s no need to panic. Plus, simply reducing your humidity and increasing air circulation is usually enough to keep mold from returning.

If you do have a reoccurring mold issue be sure to call the cleanup specialists at SERVPRO! 

Janitorial Services vs Commercial Cleaning

4/9/2020 (Permalink)

Janitorial services versus commercial cleaning, what is the difference? Although both deal with cleaning and are somewhat related, they both have different things to offer.

Who wouldn’t want a tidy clean office, that has trash cans cleaned each night. The janitorial services provide regular cleaning maintenance so the office is always ready for anyone to come in. The typical services they offer is carpet vacuuming, floor dusting, removing trash and dusting anywhere else that is needed.

The commercial services take care of the bigger tasks that a typical janitorial service probably wouldn’t do. Some services they offer are air duct cleaning, carpet cleaning, tile cleaning, upholstery cleaning and much more. When you need this type of service, ask yourself what needs to be accomplished, and understand the methods used and how they are planned into your schedule. Most of the time SERVPRO commercial cleaning services are dealing with homes or businesses that have had a fire, water damage or a severe storm that has hit.

SERVPRO of Texarkana would love to take on the job that is needed by any customer!

Your Reconstruction Needs

4/7/2020 (Permalink)

Reconstruction

Here at SERVPRO of Texarkana, we spacalize in general contracting services. Wether you have had damage to your home or just want to add a little razzle dazzle, we are here to help! We have a selection of floor and paint samples we can bring right to you. Give Our office a call to get your reconstruction needs started!

Large Loss Specialists 24/7

4/1/2020 (Permalink)

SERVPRO of Texarkana is available 24 hours a day, 7 days a week, 365 days a year for immediate help with your large loss disaster.

We Answer the Phone Ready to Help
Call Today - (903) 832-4400

A large loss disaster can happen in the Texarkana region to both residential and commercial properties at any given moment regardless of what time it is.  Damage from water, smoke and fire to a property can add up fast.  Large Loss can be a result of a flood, water, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

SERVPRO of Texarkana is one of just a few certified Disaster Recovery Teams in all the Midwest region.  Our crew has the expertise and experience with large loss projects to restore your home or commercial property back to its original condition.

Our Team is Available 24/7/365! 

Most Fires Are Preventable

3/30/2020 (Permalink)

Did you know that more than 360,000 home structure fires each year?

The cold weather often means a higher risk of house fires, this is because people are spending more time at home and indoors from the wintry weather!

Common Fire Hazards at Home

• Candles
• Cigarettes
• Electrical & Lighting
• Dryers & Washing Machines

These fire hazards can be "preventable" with some forethought and care! The most preventable are are unattended candles and cooking! Be aware of when you light candles or leave the stove on before you leave your home or go to bed. 

Flooded Basements Need a Rapid Response

3/26/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today at (903) 832-4400

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Texarkana and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use S500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (903) 832-4400

COVID-19

3/25/2020 (Permalink)

Don't forget to wash your hands and sanitize.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA- approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Texarkana 903-832-4400. 

Carbon Monoxide - The Silent Killer

3/24/2020 (Permalink)

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

• Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
• Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
• Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
• If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
• Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
• Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
• Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home or business.

Regularly Inspect Your Fire Sprinkler System

3/20/2020 (Permalink)

Keep up with your inspection on your fire sprinklers

Water-based fire protection systems, or fire sprinklers, should always be kept in working condition and tested periodically to ensure maximum fire suppression capacity. Your sprinklers are your home or business’s first line of defense in the event of a fire, and it may be mandatory in Williamsburg, NY, to conduct routine tests and inspections.

1. Check the age of your sprinkler system. Modern standards require that sprinkler systems adhere to NFPA 25 requirements, but systems in buildings older than 60 years may be outdated and in need of a full replacement.

2. Check your sprinkler installation. Faulty or defective installation equipment and procedures can lead to sprinkler malfunctions in the event of a fire.

3. Always keep your fire sprinklers clean. Dirty fire sprinklers can lead to obstructions that block the water flow and prevent sprinklers from working correctly, or even from detecting and activating in the event of a fire. Many organizations and inspectors recommend an obstruction inspection every five years.

4. Periodically test your sprinkler functions. Sprinklers can be tested in a variety of ways, including simply testing that they work through routine checks. However, more complex testing such as corrosion testing and hydrostatic testing can uncover additional issues that may not be readily apparent on a simple functional test.

5. Immediately replace defective parts. Because sprinklers are so deeply interconnected, replacing a defective part may require replacing larger sections of the sprinkler system. However, this is highly advisable as a matter of safety to prevent any issues should the sprinklers fail to activate in the event of smoke or fire.

One benefit of fire sprinklers is that fire sprinkler cleanup is usually much less messy than cleanup after fire suppression using stronger means. Sprinklers can make a serious difference in prevention of property losses and safety issues, and should be maintained at all times

Avoiding Candle Fires - 5 Tips

3/18/2020 (Permalink)

Many homeowners light candles to freshen up a room or to have lighting during a power outage. However, candles still have the potential to create a fire that spreads throughout the building. Avoid a candle fire at all costs, and follow these helpful tips to stay safe. 

1. Do Not Leave Candles Unattended

If you are leaving a room with a candle in it, first extinguish the flame. After all, you can always relight a candle if you desire. 

2. Keep the Area Around Candles Clean

The shelf or stand where you place the candle should not have anything flammable on it. Additionally, you should avoid placing a candle on a nightstand near your bed. The bedding may catch fire if you are not careful. 

3. Toss It Once It Is Less Than Two Inches Tall

You do not want to risk a candle fire by allowing the flame to get too close to the base of the candle. It is better to simply throw away a candle once it is less than two inches high. They are relatively inexpensive to replace.

4. Keep Candles Away From Pets and Children

Candles should be placed high enough that kids and animals cannot get them. It is dangerous for children to play with anything lit. If the candle is left on a coffee table, then a dog’s tail may accidentally hit it and cause it to fall onto the floor. 

5. Do Not Put Out a Candle With Water

It is preferable to put out a flame by blowing on it rather than pouring water. The reason is that water can cause the wax to spill all over the place. The hot wax may still catch fire, causing flames to spread throughout a home. Candles are meant to be enjoyed, so always follow the manufacturer’s safety instructions to avoid a nasty candle fire and the impending smoke cleanup. 

Faster "IS" Better When Dealing With Water Damage

3/16/2020 (Permalink)

Faster is better when dealing with water damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 – (903) 832-4400

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Residential Smoke & Soot Cleanup

3/12/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903) 832-4400

SERVPRO of Texarkana are Flood Damage Experts

3/10/2020 (Permalink)

No job is to big or to small for SERVPRO of Texarkana.

If water fills the lower levels of your home due to extended periods of rain, a call to us can turn the tide toward recovery.

When a home in the Texarkana region suffers flood damage, the inhabitants do not have the luxury of waiting until the water recedes to make decisions. Large quantities of water inside your home’s foundation or basement risk significant harm to your building’s structure and contents. It is crucial that rapid removal of the water occurs, followed by complete drying of floors, walls, ceilings, and other building components. Our teams of flood damage specialists train for the opportunity to complete these tasks for you.

Flood damage is a water event that requires professional help. A bucket and mop or shop vacuum are not up to the challenge. The sheer amount of water quickly overwhelms any do it yourself attempt. The experienced technicians from SERVPRO employ powerful, industrial strength pumps and extractors to evacuate the water fast. Speed is critical because of the progressive nature of water damage.

Many structures, items, and surfaces can emerge nearly good as new if water does not have the chance to soak into and begin the process of disintegration. Although building materials like finished wood, concrete or cinder block may be able to shed water without much change, drywall, insulation, ceiling tiles, carpeting, and other porous components risk swelling, crumbling, and delamination if soaked for any period of time.

SERVPROemployees learn dozens of targeted strategies to quickly and successfully remove water from you place of business or home. Once the obvious water is gone, the crew uses high-efficiency fans and dehumidifiers to complete the job, drawing residual moisture out of contents and structure.

If severe weather threatens your property with flood damage, SERVPRO of Texarkana is ready to help you recover from this catastrophe completely. One call to (903) 832-4400 sets a process in motion that returns your home to you “Like it never even happened.”

Insulation Removal

3/6/2020 (Permalink)

SERVPRO of Texarkana thinks outside the box when it comes to creative ways to get the job done. Here, we engineered a way to continually extract all the insulation out of the attic with minimal manipulation and manpower of an assisted living center. 

Smoke and Soot Facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Call us at (903) 832- 4400 for all your cleanup needs.

Unchecked Roof Damage Could Allow Flooding in Your Attic

3/4/2020 (Permalink)

For any of your water needs give SERVPRO of Texarkana a call. (903) 832-4400.

Team SERVPRO Assesses Your Roof for Damage to Prevent a Flooding Scenario

As a homeowner, you often fixate on things that are meant to improve the functionality of your home or the convenience of your living. What many homeowners do not always have on their minds is the condition of their roof, namely how much wear and tear it experiences throughout the storm-ridden warmer months of the year. Without at least an annual inspection, you could miss impending damages and vulnerable points that later collapse or fall through, allowing widespread damage to occur to your house.
 
When your home’s roof fails to prevent water from entering the attic space of your property, high volumes of water can pool in a short period allowing flood damage. This damage might be detrimental enough, though if allowed to continue, can quickly spread to adjoining rooms through the flooring of the attic and out of the ceiling of the next floor down. The farther the reach of the water, the more involved and time-consuming the professional restoration process is.
 
Our SERVPRO professionals work quickly to seal off the damaged areas of your roof to prevent further water from entering through these vulnerable points. Once the threat has gotten removed, we set our sights on pulling the excess water from the entire affected area. Since the faster this extraction gets accomplished, the less potential damage occurs, reacting quickly to the presence of flooding in your home is critical.
 
Drying the area is another crucial component of our restoration process. With flooding that could affect multiple floors of your home, air movers, dehumidification equipment, and drying mats get used to pull the moisture from the environment. The drying mats penetrate deep below the flooring material to dry up the dampness.
 
Once the drying process gets completed, an assessment must get done to determine structural damages and what materials need repair or reconstruction efforts. For severely damaged areas, our SERVPRO technicians can remove just the damaged portions via controlled demolition to prepare these spots for reconstruction.
 
Flooding might not be anything new for the people in your area, but when it is your house that gets damaged, you want to make sure it is taken care of correctly. Trust the experienced specialists of SERVPRO of Texarkanat to work quickly and efficiently cleaning up the mess a flood leaves behind. Give us a call anytime you need at (903) 832-4400. 

Faster to Your Water Damage Event

3/2/2020 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protecting Your Windows During a Storm Event

2/27/2020 (Permalink)

Some homes in Texarkana, Texas may be especially susceptible to high winds. However, you don’t have to sacrifice style and comfort to prevent windblown glass and exposure to the elements. Examine the following shutter designs to choose the best one for your home.

1. Traditional Designs

When many people picture shutters, they imagine a wooden frame on either side of the window with rows of slats. This is called the colonial design, and it is so common that many homes use a non-functional version as a decorative window accent. However, depending on the conditions in your area, the colonial shutter variety might be a solid choice for storm protection as well. Another traditional design called the Bahama shutter has vertical hinges, allowing it to open into a small awning to provide shade in warmer climates.

2. Modern Equipment

Other homeowners choose a sleek and compact look to keep their shutters out of the way when no high winds are present. Accordion and rolling shutters are made of light metals or polycarbonate, giving them a high degree of strength and flexibility. This enables the window cover to fold away or roll up when not in use. These designs are typically more expensive than the traditional varieties, and can even be electrically-powered for added convenience.

3. Temporary Protection

Storm panels and plywood are another window damage prevention method for those in high-risk locations. These storm shutters are not intended for permanent installation, and properly speaking, they do not “shut” over the window at all. Storm panels are corrugated metal surfaces that are simply affixed to the window frame with screws. Plywood is an even cheaper solution and can be implemented faster, but may not be as secure.

Whatever shutter option you choose, remember that protecting your home against high winds is the first step toward avoiding interior flooding. Have the contact information of a qualified water damage restoration service ready if you anticipate severe weather conditions.

Here's Why You Shouldn't Use Bleach On Mold

2/25/2020 (Permalink)

Did you know that you should absolutely 100% not use ANY bleach to kill mold? That’s been the common trick for years, you have mold? Use bleach. But that can actually do more harm than good. If you read the label on your bottle of bleach, it’ll probably say don’t use on non-porous surfaces like tile or ceramic. Basically, for bathrooms or kitchen countertops.

Chlorine bleach is diluted with water to make it safer for household use, and it evaporates much faster than normal water does. So, it won’t stick around on surfaces long enough, nor will it seep down into the surface the bleach is on to fully kill all of the mold. Mold has little roots that stretch down into the surface, like a weed. Don’t get all of the root and the mold will come back. The surface may also look clean, but bleach is just doing what it does best: stripping the color. Just because you can’t see it doesn’t mean its not there.  

If you suspect you’ve got mold in your home, give us a call today and we can come out and give you an estimate and a plan of action. 903-832-4400.

6 Most Likely Reasons You’re Seeing Cracks in Your Walls

2/21/2020 (Permalink)

1. Normal Settling Over Time

As a house ages, homeowners can expect some normal wear and tear, including some minor settling. When this happens, you may notice hairline cracks over doors and windows.

Why it happens:

In a nutshell, it happens because things move. The ground beneath your foundation tends to shift slightly with changes in weather. These tiny movements aren’t dangerous, but they can lead to small, non-damaging cracks in the weak spots in your walls—the places where doors and windows have been inserted.

What to do:

Thin cracks in just a few places above doors and windows can be re-taped and painted to restore your home’s aesthetics. 

2. A New Build

If your home was built within the last few years, it’s very likely that you may notice some small wall cracks showing up.

Why it happens:

Because it is so fresh, new lumber typically contains a high amount of moisture. As it dries out, it tends to shift a bit. This slight movement can cause small cracks in a home’s walls, typically at the joints where sheets of drywall meet.

What to do:

These small cracks are likely nothing to worry about. But it’s a good idea to wait for your home to be at least a year old before you address them. Waiting gives the wood time to dry completely and finish its minor settling. At that point, you can re-tape the cracked drywall joints and repaint.

3. Home Left Vacant

Is your home often vacant—perhaps because it is a vacation home, a rental property, or a new home that was on the market for a while before you bought it? If so, you may see cracks appearing in walls and ceilings.

Why it happens:

Regular, reliable climate control does more for your home than making it comfortable for you; it also keeps your drywall in good shape. When a home is left vacant, the lack of climate control can cause drywall cracks.

What to do:

A cosmetic issue, these cracks can usually be handled by re-taping drywall joints and repainting. But if a home has been empty for a very long time, a thorough inspection from top to bottom, including a professional foundation inspection, is a smart idea.

4. Faulty Taping of Drywall

Sometimes, home builders aren’t as careful as they could be. So, if you are in a new home or if you’re seeing cracks in the walls of a home addition you’ve recently had done, it’s possible they are the result of inferior drywall installation.

Why it happens:

During installation, drywall panels are joined at the seam by what is known as drywall mud. The seam is then covered with paper tape, and the wall is then finished and painted. If the seam isn’t sufficiently filled and sealed, the tape will start to pull away, leaving a thin crack as evidence of the problem.

What to do:

Add a little household glue to the back of the tape and press it back into place. If the problem is widespread, you may have to re-tape all the seams to eliminate the issue completely.

5. A Leak

If the cracks in your walls are showing discoloration, such as brown or yellow tinted stains, then the problem may be the result of water damage to your home.

Why it happens:

Leaky windows and roofs can cause moisture to get into your home’s walls. This causes the drywall to get wet, soften, and deteriorate, which then leads to cracking.

What to do:

Before you do anything else, find the source of the leak and repair it. Once repairs are complete and there’s no chance of additional moisture damage, you can replace the damaged drywall.

6. Foundation Damage

Unfortunately, cracking in your walls and ceilings may also be the result of damage to your foundation. If you’re seeing large cracks that are more than a quarter-inch wide or other signs that have you concerned about your foundation, it’s definitely time to have your home checked.

Why it happens:

There are a number of causes of foundation issues, including clay, inferior construction, water damage to the foundation slab, and even termite damage.

What to do:

To preserve your home’s structural integrity and value, foundation issues should be addressed by a professional. Have a foundation inspection and any needed repairs performed as soon as possible to prevent the problems from worsening.

Type of Cracks Likely with Foundation Damage

• Cracks that are wider than a quarter-inch
• Horizontal cracks
• Sizeable cracks extending diagonally from the corners of doors
• Unusually long cracks
• Cracks all over your home
• Cracks on both the interior and exterior of walls
• Cracks on your home’s second floor

Mold Safety

2/19/2020 (Permalink)

It’s impossible to completely mold proof your home, however, it’s possible to make it mold resistant. We know that mold is everywhere and is instrumental in making many things that we use daily like penicillin and cheese, that being said not all mold is bad.

But it is important to know which molds are in your home, so you can better protect your family from the ones that are dangerous. If you suspect mold in your home, give us a call at 903-832-4400 so we can get it tested for you.

If you’re looking to make sure your home is mold resistant, make sure all windows and doors are properly sealed, limit the humidity in your home, and turn fans on when you shower. If you’ve got a water leak, get that fixed immediately and for any water emergencies give us a call so we can make it “Like it never even happened.”

Cleaning Up After a Leaking Roof

2/17/2020 (Permalink)

Water stains in dropped ceilings, tracking down the wall or dripping in a hallway are all signs that your commercial building has a roof leak. Even minor exposure can be a major inconvenience. It can disrupt daily business operations in Texarkana and if not taken care of quickly, it can become a costly repair.

What Causes Roofing Leaks

As water flows outward from the leak point, its exact location can be challenging to identify. Some common causes include:

• Age of the roof
• Debris building up and trapping water against the roof
• Gutter backup slowing water flows off the roof
• Missing shingles that may have been ripped off in high winds

Water Damage Cleanup

Once the location of roof leak has been identified and the damaged roof fixed, it’s time to begin water damage cleanup. Depending on the site and severity of the leak, this can be extensive. Although each situation may be a bit different, some common steps must be taken.

1. Remove water-damaged materials.
• From the exterior: Shingles, tarpaper, plywood, flashing, etc.
• From the interior: Fiberglass insulation, drywall, dropped ceilings, carpeting/flooring, etc.

2. Dry water affected areas.
• If appliances or equipment were exposed to water, unplug them and let them air dry.
• Open windows if it’s less humid outside than inside.
• Use fans to speed the drying process.
• Check for mold growth.

3. Disinfect areas exposed to the water
• Wash nonporous hard surfaces such as glass, plastic, and metal with hot water and a nonammonia soap
• Disinfect all exposed surfaces including wood beams and studs with a bleach solution.
• Clean soft surfaces such as furniture, window coverings and carpeting with a disinfecting cleaner

Recovering from a roof leak and restoring roof and ceilings can be a time-consuming, complex process. Water damage restoration specialists in Dallas, TX, can ensure the process is done quickly and thoroughly, allowing you to get back to business.

Commercial Carpet Cleaning

2/11/2020 (Permalink)

Commercial Carpet Cleaning Services

Commercial carpets are a big investment.  They are meant to last, but with so much foot traffic, taking care of them is necessary.  Besides vacuuming the carpet regularly, your commercial carpet should also be deep cleaned.  This will extend its life and keep it looking well kept and professional.

A clean, healthy office carpet helps set the first impression your customers have when they walk into your business.  Besides aesthetics, keeping a clean carpet also helps provide healthy indoor air quality.

Carpets are also the place where airborne particles and other dirt gathers over time.    Office carpet cleaning this also provides a clean and safe environment for your employees.   

Office Carpet Cleaning can:

• Eliminate most stains.   
• Extend the life of your carpet.
• Reduce wear.
• Maintain your carpet’s color and texture.
• Clean only high traffic areas or your entire carpet.
• Work after hours to prevent business interruptions.

Thanksgiving Safety Tips

2/7/2020 (Permalink)

Most home fires occur on Thanksgiving.

It’s not surprising why.  This is one of the few days of the year when we come together and meet in the kitchen.  It’s not really Thanksgiving until you have two types of potato dishes and three desserts! 

With so much activity happening in the kitchen, accidents are bound to happen.  

The three most common causes of home fires for Thanksgiving are:

Oven Fires

Oven fires tend to happen because of a burning piece of food.  Keep these safety tips in mind if this happens to you.

• Don’t overfill dishes.  When cooking foods that expand in the oven, like a cake, be careful not to fill the dish to the bin with batter.  It may run over and catch fire.
• Clean your oven of scraps.  Scraps from other meals can also catch fire or create an unpleasant smoke.

• Turn on a timer on your phone.  The holidays are busy times and there are plenty of ways to distract ourselves these days.  Put on a timer and let that remind you to come back for your delicious meal.

• We won’t advise you to not use your oven’s self cleaning feature, but we will warn you that many oven fires we’ve been called out to have been a result of this feature being turned on.

How to Put Out an Oven Fire

• Leave the door closed.  Opening the door and allowing more oxygen in will just fuel the fire.

• Turn off the oven.  You may choose to make sure the fire goes out on its own, but if there’s any doubt, just call 911 and follow the dispatcher’s instructions.

Candle Fires

Candles set a great ambiance and many have the added benefit of smelling great.  We mostly see fire damages caused by candles when people leave them unsupervised and the candle catches something small on fire.  The damage to the room may not be significant, but the resulting fire smoke odor tends to reach everywhere in the house.

• Burn candles in a well ventilated room.  The ventilation lets the billowed smoke spread.  Under ventilated rooms tend to smoke up, which makes it hard to see and get some fresh air.  

• Stay in the room and keep an eye on the candle.  If anything happens, you want to be there to put an immediate stop to it.

• Keep candles away from flammable objects.  This includes things like paper and drapes.  Keep the candle at least 3 feet away.

• Keep burning candles away from children and pets.

• Use a candle holder.  A candle holder will catch any melting wax and prevent it from spilling onto other surfaces.  Since many people use a cloth tablecloth to line their tables, this is especially important so the cloth doesn’t have a chance to catch fire.

• Put the candle holder on a stable platform.  This will help the candle from tipping and dripping wax away from its holder.

• Keep candles away from each other.

Turkey Fryer Fire

Frying a turkey is fast, easy, and most importantly--delicious.  The oil creates a crispy exterior while keeping the meat moist.

Whichever way you like your turkey cooked, please keep safety as your top priority.  We often see one of these rules violated when we get called to clean up after garage fires or other outdoor portions of the home affected after a grass fire spread.

• Reduce the chance of it tipping over.  Turkey fryers can easily tip over.  Use them on a flat surface.
• Don’t overfill the fryer.  An overfilled cooking pot will cause cooking oil to spill when the turkey is put in.  Read your fryer’s safety manual to learn exactly how big a turkey can fit inside. Also look for different colored marks on the fryer itself that tells you where to fill up the oil to.
• Make sure the entire turkey is defrosted.  Have you ever put a bit of oil into a pan on a stove and accidentally got a drop of water in it?  Then you know that the hot oil jumps back at you. Water and oil do not mix! The same thing happens when water and the hot oil in a turkey fryer mix.  A partially frozen turkey (partially frozen = ice) will cause cooking oil to splatter when put in the pot. These splatters of hot oil jump out and can land on something that will burn, like grass.  Make sure your turkey is completely thawed and patted dry before inserting it into the oil.
• Clean up oil spills.  Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
• How hot is the oil?  Use a fryer with temperature controls to prevent overheating the oil.  If one isn’t available, many retail stores readily sell oil temperature gauges.
• Use the fryer outdoors.  Turkey fryers should always be used outdoors a safe distance away from buildings or other flammable materials.

Every year, SERVPRO of Texarkana responds to calls from customers whose homes have suffered smoke damage. This holiday season, keep the following safety tips in mind to keep your family and home safe from fire:

From our family to yours, we wish you a very happy and safe Thanksgiving!

Storm Watch versus Warning

2/5/2020 (Permalink)

Storm Watch versus Warning

We hear these terms on TV and read about them online, but what really is the difference between a storm watch vs a storm warning?

Knowing what weather terms mean can help you prepare your home and family for any type of weather event.  The best time to learn them is before any emergency happens.

FORECAST

A forecast tells you what meteorologists think is likely to happen.  A forecast may tell you that storms are possible but not they’re not yet confirmed.  The best action to take with a forecast is just to keep in mind and keep up with the news in case something stronger develops.  

You can stay up to date with future weather forecasts by downloading many free weather apps on Android or iOS.  Make sure you opt for free alerts on your phone or tablet.

Storm WATCH

We remember what a storm watch is by thinking, “We are watching to see if the storm comes towards us.”  

A storm watch means conditions are favorable for severe weather, but will they actually happen?  We don’t know, but the likelihood is yes more than no. Storms are either developing now or will develop.  

Pay close attention to the weather forecast and be ready to take action.  This is a great time to prepare your house if forecasts are calling for a strong storm.  

• Tie down or bring in outdoor items that can go airborne.

• Clean out your gutters to prevent water from pooling on your roof.

• For serious storms, consider boarding up your windows.

• If a possible tornado is on its way, make sure your safe room is ready.

Storm WARNING

A storm warning means severe weather is occurring or is imminent in your area.  It’s actually happening! Do not delay. Take action now to keep your family and pets safe.

The Mold Remediation Process

2/3/2020 (Permalink)

Whether we can start immediately or we’ve been cleared by Texas, the mold remediation process is straightforward. 

• Our mold remediation specialists will use the appropriate chemicals to clean the area where the mold growth is.  
• Mold containment and HEPA air scrubbers will continue to run throughout the duration of the project.  We do this to make sure no spores travel and infest another area of your home.
• If you have mold infested clothing or other objects, we will take them to our cleaning facility for sanitation.  
• When mold is left alone long enough, it begins to eat the surface it’s living on.  If we find that the mold has caused permanent damage to your property, that part of your structure has to be cut out.  We will dispose of all mold containing debris according to Texas Mold Law.
• If you choose, our reconstruction team will rebuild any portion of your home that had to have demolition.  Reconstruction is crucial when the affected structure is part of the structural integrity of the home, such as attic beams or load bearing walls.
• Our mold specialists will sanitize and seal any mold affected area to prevent future mold growth.
• If you have filed an insurance claim, we will work with your insurance adjuster to get your mold remediation claim approved and processed.  
• We will provide a final clean up of the remediated area to make sure its safe for all inhabitants.

Clothing Fire and Smoke Remediation Process

1/30/2020 (Permalink)

While every fire damage is different and our process changes according to the needs of each of our customers, you can expect the clothing fire restoration process to closely resemble the following:

• Our technicians will inventory and remove all affected clothing and textiles from your home and take them back to our Esporta cleaning facility.
• If anything is wet, we set it aside to begin the drying process and prevent mold.
• We double check our inventory and create an estimate for your insurance company.
• Once your insurance adjuster approves cleaning, your clothing is washed.
• To dr your clothing, it is placed in a humidity controlled drying chamber.
• All items are professionally finished by being pressed, hung, bagged, and boxed.  Leather items are also conditioned.
• If storage is required, we place your items in air conditioned storage.
• When you are ready, your items are delivered back to you.
• Any items that were not salvageable are reported to you and your insurance adjuster.  We even provide your adjuster with a replacement cost report.

How to Wash A Comforter

1/28/2020 (Permalink)

Why Wash a Comforter, Linens, and Bed Sheets?

We’re talking about everything on top of your mattress -- sheets, blankets, and comforters.  All of these items are meant to keep your mattress clean and to keep you comfortable and warm while you sleep.

But if you don’t clean them often enough, they eventually become a bacterial mess.

What’s on Bedding?

What is on your skin rubs off onto your linens.  That includes any ointments, unwashed makeup, and whatever else you’ve carried on your skin and hair and haven’t washed off before bed.  

Over the course of just a few days, this mixture will accumulate on your linens and rub against you as you sleep, possibly causing your skin some problems like irritation or acne.

How to Clean Sheets

Sheets are easy to clean.  Throw them into your washer once a week using the warm/hot water setting.  Don’t overcrowd the machine.

After their wash, throw them in the dryer with a rubber dryer ball to make sure they dry evenly.  

Then, store them in a cool, dry place where dust won’t find them.  This is how they’ll stay fresh and clean for their next use.

How to Clean Comforters and Blankets

Blankets and comforters are usually protected by your top sheet, but eventually, they need some love, too.  These can be washed at home, however, large ones with heavy fibers can be a challenge to wash properly.

For these pieces to be cleaned thoroughly, water should penetrate the fibers to force the contaminants off.

We’ve heard about some trouble people have had at home, and we’ve had this trouble ourselves.  

• The washing machine can’t properly soak the comforter all the way through
• The washing machine leaves soap behind

In these cases, you need a bigger and more powerful machine.  Some people find a commercial laundromat that can fit their sized comforters, and others take them to their local dry cleaner.  

Washing Machine Maintenance

1/22/2020 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine to cause damage is the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

Vehicle Winter Preparedness Kit

1/20/2020 (Permalink)

This kit supposes that an emergency may include being stranded for any reason and you have to wait to be helped.

• First Aid Kit
• Blanket, wrapped in a plastic bag to keep clean
• Mittens, Hats, Jackets, also wrapped in plastic bags
• Cell Phone Charger
• Flashlight
• Extra batteries for flashlight
• Ice Scraper
• Flares
• Tow Rope
• Kitty Litter
• Full Tank of Gas (or Full Electric Charge)
• Spare Tire
• Jumper Cables, 8ft 10 gauge
• Pet food, if traveling with pets
• Pet leash
• Bottled water
• NOAA Weather Radio

If you’re heading out during winter storm conditions, remember to prepare yourself personally.  Layering warm clothes helps you keep your body heat and keeps your body protected from the cold.  

If you are not physically well, avoid overexertion.  Many heart attacks occur as a result of people attempting cardio intensive activities like shoveling snow.

Festivities Coming Up in Texarkana

1/19/2020 (Permalink)

Texarkana is a city in eastern Texas, with a twin city across the border in Arkansas. Spring Lake Park has playgrounds, walking trails and sports fields. The 19th-century Ace of Clubs House, now a museum, is shaped like a playing-card club. Interactive children’s exhibits at Discovery Place include a sound wall and general store. Built in 1924, the Italian Renaissance–style Perot Theatre hosts musicals and concerts. If you are looking for things to do just click the link and it will take you to a page showing all the upcoming festivities. https://texarkana.org/visit/festivals/

Home Winter Preparedness Kit

1/16/2020 (Permalink)

This kit is helpful if the power goes out of your neighborhood and you have to wait for it and your heater to come back on.  This is not a kit for homes that live where there is consistent, heavy snowfall.

• First Aid Kit
• Blankets
• Mittens, Hats, Jackets
• Cell Phone Charger (battery packs, pre-charged)
• Flashlight
• Extra Batteries for Flashlight
• Food that does not require cooking (for humans and pets)
• A can opener
• Spare Water (in case your pipes are frozen)
• Radio, battery operated (NOAA Weather Radio)

Air Duct Cleaning

1/14/2020 (Permalink)

With your pets spending more time indoors, you’ll want to make sure you change your HVAC filters more frequently.  At the most, change your filters every 3 months. They’ll need it!

If your family is sensitive to dust, odors, and other contaminants, consider an air duct cleaning.  This service will remove the dust in your air ducts and will help push only clean, filtered air through your system.  It takes only a few hours and the resulting improvement in air quality is worth it.

Give us a call.  We can inspect your home’s ducts and make a recommendation to keep your home’s air quality safe during the winter.  

Festivities Coming Up in Jefferson

1/14/2020 (Permalink)

Jefferson is a pedestrian community. A resident or visitor can walk to banks, restaurants, coffee shops, governmental offices, museums, antique shops, bars and parks in an intimate riverfront setting. The City of Jefferson is located in East Texas where it’s always perfect for a weekend get-a-way, a honeymoon spot, romantic weddings, meetings, retreats, or a one-day family outing. For upcoming events in Jefferson, click the link. https://www.jefferson-texas.com/events/#!calendar

Festivities Coming Up in Nashville

1/14/2020 (Permalink)

Nashville, AR is located in Howard County at the base of the Ouachita foothills, around 130 miles from the city of Little Rock. One of the largest dinosaur trackways in the world was discovered a few miles from town. The town was once a major center for peach trade in the state. Click the link below to show a list of upcoming events in Nashville. https://www.nashvillear.com/attractions/upcoming-events/

What Are Textiles and How to Clean Them

1/10/2020 (Permalink)

What Are Textiles and How to Clean Them

Contaminated textiles happen at almost all water damages and fires damages.  Our team at SERVPRO of Texarkana routinely packs up contaminated items and takes them to our in house cleaning facility for sanitation.  

What Are Textiles?

Picture your home being flipped upside down. Everything that is not attached to the house itself will fall down.  Those items that fall are called contents.  Now imagine going through all those fallen items and sorting them by what broke versus what did not break.  The items that did not break are most likely textiles.

Textiles include items like:

• Sheets
• Blankets
• Shoes
• Clothing
• Stuffed animals
• Toys
• Sports equipment, including helmets
• Hats

We take all of these kinds of items from your property and get them ready for a specialized sanitation wash in a machine called the Esporta.

What Kind of Cracks Do You Have?

1/8/2020 (Permalink)

Vertical Cracks

Of the foundation cracks you are likely to encounter, vertical cracks are generally the most common and least severe type of crack you will come across. Vertical cracks are cracks that go straight up and down, or maybe on a slight diagonal of within 30 degrees of vertical, and are a common occurrence in many houses. These types of cracks are usually the result of your foundation settling, and it is thusly not uncommon even for new houses to have this type of foundation damage as a home’s foundation can settle greatly in the first few years.

Diagonal Cracks

Another common type of crack that you may encounter is a diagonal crack that runs along your foundation or basement wall at a 30-75 degree angle. This type of crack may be a thin hairline crack, but will likely be wider at one end than the other. Diagonal foundation cracks are caused by differential settling of a foundation, which is where one side of a home’s foundation settles lower than the rest of the foundation. This type of uneven tension then causes diagonal cracking. Differential settling can be the result of the house being built on a hill, or due to the expansion or contraction of the soil under a portion of the home.

Horizontal Cracks

Foundation cracks that run sideways (horizontally) are the most serious type of crack to look out for, as they can signal serious damage to your home’s foundation and structural integrity. While these cracks are sometimes seen in homes with poured concrete foundations, they are most common in homes with concrete block or brick foundations. Several things can cause this type of foundation damage including soil pressure outside of your foundation, and hydrostatic pressure that can cause your basement walls to bow. If you discover this type of foundation damage it is important that you have it repaired as soon as possible before the structural integrity of your home becomes compromised.

When Trees Attack

1/6/2020 (Permalink)

This most often manifests itself in the form of concrete setting. In many situations, concrete settling is only unsightly, but sometimes it can also be dangerous.

When concrete settles, it is more likely to shift and crack. Depending on how significant the movement is, the overall structure of your home may be affected. If concrete only cracks due to root activity, homes — especially newer homes — may not be disrupted at all.

When concrete shifts because of settling, residential foundations may be more substantially impacted. In extreme cases, particularly with older homes, the entire house structure may suffer damage.

Support beams may shift, walls may sink or crack, and ceilings may become uneven. Though concrete settling is not always a hazard, too often it can cause basic structural damage in older homes.

Tree Roots In Sewer Lines

1/3/2020 (Permalink)

Tree and shrubs require water and oxygen to grow. The growth rate is affected by many factors including water, minerals, temperature, soil conditions, and depth of the root structure. Roots can be divided into several major parts: permanent roots which provide stabilization or support, and small roots which absorb nutrients and water. Roots can extend to three or four times the height of the three. A very large old tree may have extensive root systems which reach hundreds of feet long.

During drought conditions, roots can travel long distance to find sources of water. A tree or shrub will search anywhere underground, including into a sewer line. If properly sealed and in good condition, a sewer line is not actually susceptible to root invasion. But a small crack or hole will allow moisture to escape from the pipe, or roots to penetrate. To provide nutrients and survive, the roots must try to get inside the pipe and find the source of the moisture. Once there are some small tree roots, known as hair roots, in the sewer line, more will grow to take advantage of the water supply. Roots will grow, increasing both length, width,  and depth inside the line. If left untreated, the roots will eventually entirely block the flow of  waste water inside the pipe. Roots will continue to grow and expand inside a sewer line. What started as a small crack or hole will become a much more serious problem. Pressure inside the pipes also increases from heavy root growth, potentially leading to a total collapse if not treated properly. Frequently the only thing left to do is to have the pipes replaced. Certain pipes are more susceptible to root invasion than others. Clay tile pipe, known as vitrified clay, is relatively weak and easily penetrated by tree roots. In particular, the joints where clay pipe connect as a severe weak point. PVC and concrete pipe are vulnerable too, but they are at least stronger than their clay tile counterparts.

Some Tips to Get Your Home Ready for Cold Weather

1/1/2020 (Permalink)

Protect Your Pipes: We all know water expands as it freezes. If water inside your pipes freezes, it will expand, too, which can cause your pipes to crack and burst. Pipes also can burst when pressure builds up behind a chunk of ice, which is why it's a good idea to leave faucets dripping in very cold weather.

Check the Heat: The time to be sure you're going to stay warm all winter is before the weather gets too cold. Check your furnace by turning on the heat and the blower to be sure they're operating as they should.

Prevent Ice Dams: Ice dams form when heat escapes through the roof and melts snow that's settled there. That snowmelt flows to your roof's edge and refreezes, usually at the eaves. Those pretty icicles can signal an ugly ice dam underneath. The problem with an ice dam is that snow that later melts can't properly drain, so it has to go somewhere… and that might be through a leak in your roof, causing water damage in your home.

Inspect the Fireplace and Chimney: There's nothing like the glow of a fire to warm up a winter evening. But before you light up that first log, make sure your fireplace and chimney are clean and critter-free. A professional chimney sweep can clean out soot and other debris that could catch fire. Keep your home's warm air from escaping out the chimney when you're not using it by keeping the flue closed all the way. You shouldn't be able to feel any cold air coming down the chimney. 

Seal Windows and Doors: Gaps around windows and doors can make it tough to keep your house warm in winter. Caulk around windows and install weather stripping around doors as needed.

Crawl Spaces

12/30/2019 (Permalink)

Traditionally, crawl spaces are built in homes that do not have a basement or are not constructed on a concrete slab. However, many homes today have crawl spaces in between certain walls as well. It’s important to be cautious of your crawl space, because it’s a prime area for soil and moisture to create mold, mildew, and other harmful materials.

For any mold problems give SERVPRO of Texarkana a call. 903-832-4400. We offer 24 hour service and we respond quick. 

What Causes Mold in the Chimney & Fireplace?

12/26/2019 (Permalink)

Simply put, mold requires moisture. Every cause of mold in your fireplace or chimney is based on the idea that something is allowing moisture into the area. Here are a few common ways moisture can cause fireplace mold:

Poor Ventilation – Poor ventilation traps condensation in the chimney and creates an environment that promotes mold growth.

Broken Chimney Crown – If the chimney crown or chimney cover is damaged, it can let in enough water to create a moisture-rich environment, allowing mold to thrive. Just one crack is enough to feed a mold growth.

Non-Waterproofed Brick & Mortar – If the brick and mortar of your chimney wasn’t properly waterproofed with sealant, water will seep through.

Chimney Cap Failure – If the chimney cap on your chimney is damaged from rust, severe weather, or improper installation, it won’t be able to properly keep moisture out.

In many cases, damage that leads to mold happens slowly over time. You may never notice it until it’s too late, which is why it’s important to have a professional chimney inspection annually.

Different Types of Water

12/24/2019 (Permalink)

Clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water. 

How to Thaw Frozen Pipes

12/20/2019 (Permalink)

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

How to Beat the Freeze

12/18/2019 (Permalink)

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running.

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Get Rid of Bad Smells

12/16/2019 (Permalink)

• To perfume the air naturally, cut a lemon in half and set the cut halves in an inconspicuous place, or rub a bit of vanilla on a light bulb
• Most folks know that keeping an open box of plain baking soda in the refrigerator will neutralize bad odors. Sprinkle some into the bottom of the trash can and into the trash bag itself for similar results.
• During nice weather, just open the windows! Let fresh air blow through and push out bad smells.
• Half a cup of baking soda in two quarts of water and a soft cloth or brush also work well for cleaning the fridge, as well as scrubbing down and freshening the tub, tiles, sinks, drains, trash cans, and toilet bowls. For stronger disinfecting properties, scrub with a strong vinegar solution.
• Fresh or leftover coffee grounds will also absorb unpleasant odors in a fridge, microwave, or cupboard. They’ll also sweeten the air inside your car or its trunk. For use in the car, place the grounds in a covered plastic container with holes punched in the lid.
• Boil two parts water with one part vinegar in a microwave-safe container to remove bad smells from your microwave. The vinegar smell itself dissipates quickly.
• Add half a cup of vinegar to a quart of water and allow to simmer on the stove for a few minutes. This will remove smell of burnt food and many other odors from your kitchen.

Cleaning Up Water Damage On Your Own

12/12/2019 (Permalink)

Unplug everything first. Before you begin cleaning, unplug everything. It is very dangerous to enter a water damaged home if electronics are plugged in. Carefully unplug everything from the wall and turn off any appliances before you begin cleaning.

Soak up as much water as possible with a wet/dry vacuum. If you don't have a wet/dry vacuum, you can rent one at a hardware store. To begin the process of drying out the floor and walls, run the vacuum over your floors, walls, and anywhere else where you notice built up water damage. Sop up as much set in water as possible with the wet/dry vacuum.

^{Disinfect everything. Water damage can cause the build up of bacteria in your walls, floors, and carpeting. Disinfecting these areas to remove water damage is important.}

^{Apply a product to prevent mold growth. Mold growth can occur, especially in wood, after water damage. After cleaning and disinfecting your floors and walls, apply a product that inhibits mold growth.}

^{Use fans and a humidifier. Even after sopping up most of the water, there is likely some lingering water in your floors and carpeting. Keep fans in the room and have them on for 24 hours a day. This can speed up the drying process. You should also place a dehumidifier in the room if you have one.}

^{If it is to much, call the professionals. SERVPRO of Texarkana is here to for your needs. We are a locally owned and operated business. 24/7 service. 903-832-4400.}

Most Common Plumbing Isssues

12/10/2019 (Permalink)

Dripping Faucets
Let’s face it, we’ve all had a dripping faucet in our home and have probably ignored it for a while! That dripping faucet not only wastes water, it wastes money on your water bill.

Leaky Pipes
While we see a lot of leaking pipes during the cold winter months, it’s also very common year-round! Most pipes will begin to leak near the joints, so keep an eye out for wet spots on the ground or ceiling. Water damage to your home can be quite costly, so leaky pipes are a necessity to fix right away.

Running Toilets
Did you know that a running toilet can waste up to 200 gallons per day? That’s a lot of water waste!

Low Water Pressure
A lot of older homes will experience low water pressure, but you may be asking why? It could be time for a new showerhead or you could have a hidden leak in your home. However, those are just a few of the many reasons for low water pressure. 

Water Heater
You wake up in the morning and step into the shower to feel cold water on your body — trust us, we know it’s the worst feeling! The average life of a water heater can be anywhere from eight to 12 years.

Tornado Safety Tips

12/6/2019 (Permalink)

If you are at home 

• If you have a cellar, storm shelter, safe room or basement available, go immediately to that area. If none of these options are available to you, get to the lowest level of your home.
• Get to a windowless interior room, such as a bathroom, closet or inner hallway 
• Stay as far from windows as possible
• Go to the center of the room – corners tend to attract debris
• Get under a sturdy piece of furniture; heavy table or desk, and hold on to it
• Protect your head and neck with a blanket, if possible

If you are in a mobile home

Mobile homes are particularly vulnerable to tornadoes. They can be easily overturned, even if precautions have been taken to tie down the unit. If you are in a mobile home when a tornado is approaching, evacuate the home immediately.

• Take shelter in a building with a strong foundation
• If a shelter is not available, lie in a ditch or low-lying area a safe distance away from the mobile home.
• Use your arms to protect head and neck

If you are at work or school

• Go to the basement or an inside hallway at the lowest level
• Avoid places with wide-span roofs such as auditoriums, cafeterias, gymnasiums, large hallways or shopping malls
• Get under a sturdy piece of furniture such as a desk or heavy table.
• Use your arms to protect head and neck

If you are outdoors

• If possible, get inside a building.
• If shelter is unavailable or there is no time to get indoors, lie in a ditch or low-lying area or crouch near a strong building.
• Use your arms to protect your head and neck
• Stay alert to the potential for flooding

If you are in a vehicle

Never try to outrun a tornado. Tornadoes can change direction quickly and can instantly lift up a car, truck or any other vehicle and toss it through the air.

• Get out of the vehicle immediately and take shelter in a nearby building 
• If there is no time to get indoors, get out of the vehicle and lie in a ditch or low-lying area away from the vehicle
• Use your arms to protect your head and neck
• Stay alert to the potential for flooding

Emergency Escape Tips

12/4/2019 (Permalink)

• Your building has an evacuation plan. Know it and evacuate during all fire alarm activations.
• Learn the location of all building exits. Have an exit strategy, always know at least two ways out.
• If you have to escape through smoke, crawl low to your exit, keeping your head one to two feet above the floor, where the air will be clearer.
• Test doorknobs and spaces around the door with the back of your hand. If the door is warm, try another escape route. If it’s cool, open it slowly. Close it if smoke or fire is present.
• If you are trapped, call the fire department for assistance. Seal your door with rags and signal from your window.

Soot After a Fire

12/2/2019 (Permalink)

Dangers of Soot

Soot is harmful because a wide variety of natural and synthetic substances burn during a fire. As they burn, they create microscopic particles that contain chemicals, acids, dust, metals, and other hazardous substances. The soot spreads widely and sticks to every exposed surface, creating a larger contamination area. Soot can cause serious damage to the surfaces it sticks to, and this damage can quickly become permanent. If it reaches the building’s HVAC system, it can spread even further through the structure.

Unless the soot is cleaned quickly and correctly, the particles will be inhaled, causing bronchitis and other lung disorders, as well as aggravating current conditions like asthma or COPD. A report from the Environmental Defense Fund shows that even brief exposure to soot can cause problems. Not only are soot particles small enough to embed within lungs, some can even enter the bloodstream. Exposure to these particles has been linked to heart attacks and arrhythmias in people with heart disease. As people and animals breathe in these particles over time, the symptoms will only get worse.

Removing Soot

It’s easy to find large deposits of soot residue on walls, ceilings and other objects, but the individual particles are too tiny to see with the naked eye. It has a distinctive smoky/ashy odor, which is often how people realize an area has been affected. It’s important to remove soot as soon as possible, both for health reasons and to restore damaged items, but it’s more important to do it correctly. That’s why using a professional is a smart idea. Give us here at SERVPRO of Texarkana a call. 903-832-4400. Cleaning soot and smoke damage on your own can be difficult because it’s easy to spread it even further; exposure to soot even after a few days will still cause lung irritation without proper protective equipment, which many people don’t own.

Hail Damage

11/28/2019 (Permalink)

Hail can happen anywhere, but some parts of the U.S. see it more often than others. States in the Midwest are most susceptible. These storms are most common between May and September. Hail pellets are usually between .2 inches and 1.75 inches in size, but can be much bigger. In fact, the biggest known hailstone came in at 7.9 inches in South Dakota in 2010.

Hail damage isn’t always visible. When it is, you can look for cracked shingles, dents in shingles in a random pattern, and bent roof vents and pipes. You can also sustain damage to siding. Invisible damage comes into play when substrate materials beneath the shingles are damaged. If you think you have hail damage, we highly recommend getting an expert opinion. This kind of damage can lead to serious roof leaks that can spread and cause structural problems.

Insurance Coverage

11/26/2019 (Permalink)

Severe damage from most storms is covered under home and business insurance policies, but the specifics vary. The amount you are responsible for paying depends on your premiums and deductibles, the age and structure of the building, the extent of your damage, property values in your neighborhood and much more.

Most storms are considered acts of God, which means that your insurer can’t single you out for rate increases. However, failing to file claims in a timely manner can make you ineligible for coverage, and entire neighborhoods can be subject to rate increases following disasters. That means you should always file claims as quickly as possible so you don’t end up paying more in future premiums without receiving the benefits now.

First, you should document the damage to your home to the best of your ability. Take a lot of photos and be sure to hang on to any receipts and documents related to appliances and maintenance work you completed prior to the storm. Then, contact your insurance company. Your insurer will send a claim representative or assessor. The best contractors can work directly with insurers to help you save as much money as possible.

Call SERVPRO of Texarkana for any damage to your home. We are opened 24/7. 903-832-4400.

Fire Extinguishers

11/22/2019 (Permalink)

The Right Fire Extinguisher for the Right Fire

Fire extinguishers come in a wide variety of types — each one designed to put out a different kind of fire. Classification systems have been developed to help users know what sort of extinguisher they’re working with. 

To employ the extinguisher with proper technique, just remember the acronym “PASS.”

• Pull the pin.
• Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective. You got to smother the sucker at its base.
• Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent.
• Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time.

Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment. You want to be on guard for that.

How Can I Prevent a House Fire?

11/20/2019 (Permalink)

Test your smoke detectors. Properly maintain your smoke alarms by testing the batteries once a month.

Inspect heating sources. Regardless of what kind of primary heating you have in your home, an annual inspection will reduce your risk of fire.

Keep the stove and oven clear. To prevent kitchen fires, don’t leave anything flammable near the stove or oven

Stay in the kitchen. Don’t leave a hot cooking surface unattended.

Check the dryer. If you have a gas-powered clothes dryer, have it inspected once a year to make sure all connections are secure.

Maintain electrical cords. Regularly check the condition of electrical cords and watch out for frayed wires.

Know your shutoffs. Know the locations of your power shutoffs for all utilities, including gas lines, circuit breakers, appliances, and fuses.

Store flammable products properly. Keep flammable products away from heat, including exposure to sunlight.

Be careful with candles. Never leave candles unattended and always keep them away from flammable items like blankets and curtains.

Prevent wildfires from outdoor fire pits, bonfires, and burn barrels. Make sure your fire pit or burn barrel is constructed of nonflammable materials, like stone or concrete.

Keep fire extinguishers handy. Some homes come equipped with fire sprinkler systems, but fire extinguishers stocked in key areas of your home is the next best thing.

Got Mold?

11/18/2019 (Permalink)

Mold grows by releasing its spores (reproductive cells) into the air, which are invisible to the naked eye. It can spread and grow anywhere as long as moisture and oxygen are present, but commonly grows on surfaces such as insulation, sheetrock, tile, fabrics and wood. It can enter your home through windows, vents and doorways or it can attach itself to clothing and pets and be carried inside. It might be a shock to learn that you can have hundreds or even thousands of mold spores in one cubic foot of air in your home.

Mold spores that land on a wet or damp spot and begin growing can produce allergens, irritants and potentially toxic substances. Continuous exposure to a moldy environment can cause or worsen pre-existing health effects. Seemingly healthy people can also suffer from throat irritation, coughing or wheezing, eye irritation or nasal stuffiness in a home with high levels of mold. People who are allergic to mold or who have any pre-existing health issues could get serious infections in their lungs that can spread. Those with asthma could see worsened asthmatic symptoms over time due to exposure to mold spores.

What Do I Do If My House Floods?

11/14/2019 (Permalink)

Stop the Water at Its Source
Unless the flooding is due to an act of nature, find the source of the water and turn it off or seal it up. The easiest way to stop water flow is to turn off the main water valve to the house. If possible, locate the valve before it floods so you can find it easily in case of a water emergency.

Turn Off the Electricity
After the source of the water has been stopped, turn off all electrical systems in your home—but don’t walk through water to get to the fuse box. If you cannot reach the fuse box without stepping through water, call an electrician.

Prevent Mold Damage Aside from the immediate loss of personal property to water damage, there is secondary damage to consider. Mold is a huge problem after a flood—and not just the type of mold that you might find in a damp basement. Toxic mold or black mold can have long-term effects on your health. To avoid mold issues, you’ll need to do two things: keep areas that flooded as dry as possible and treat potential problem areas with a strong cleaner, like a bleach solution.

How to Tell If Your Plumbing Is Bad

11/12/2019 (Permalink)

Odd sounds coming from the faucets. Have you ever turned on your faucet only to hear an alarming sound? Any sound coming from your pipes usually indicates that there is air in them, which means that something is up with your bleed-off system.

Low water pressure. This is a very common issue, especially in older homes. Unfortunately, it can be caused by a number of problems and can be a bit tricky to find the root cause. Typically, low water pressure is the product of a leak in your system, a clog somewhere in your pipes (possibly in multiple places), or poorly sized pipes that fail to provide water pressure.

Unpleasant smells coming from the drains. There are a few different reasons for nasty aromas emanating from your plumbing. If the smell is just in your kitchen sink, it could be that scraps of food are building up in the drainpipe and decaying. If you smell rotten eggs, it’s possible that you have a blocked drain vent that is allowing sewer gas to back up into your pipes and enter your home. If you notice a smell coming from all of your drains and experience frequent clogging, your sewer line could be damaged.

Sluggish drains. We all have slow drains from time to time. More often than not, slow drains indicate a blockage in the pipes.

Stains or damaged walls. Brownish stains on your ceiling can indicate a plumbing leak if there is a bathroom located above it. Also, stained or warped walls and floors could be a sign of a leaking pipe and accumulating water.

Common Causes of Electrical Fires

11/8/2019 (Permalink)

Faulty outlets, appliances. Most electrical fires are caused by faulty electrical outlets and old, outdated appliances. Other fires are started by faults in appliance cords, receptacles and switches. Never use an appliance with a worn or frayed cord which can send heat onto combustible surfaces like floors, curtains, and rugs that can start a fire. Running cords under rugs is another cause of electrical fires. Removing the grounding plug from a cord so it can be used in a two-prong electrical outlet can also cause a fire. The reason appliances have the extra prong is so they can be only used in outlets that can handle the extra amount of electricity that these appliances draw.

Light fixtures. Light fixtures, lamps and light bulbs are another common reason for electrical fires. Installing a bulb with a wattage that is too high for the lamps and light fixtures is a leading cause of electrical fires. Always check the maximum recommended bulb wattage on any lighting fixture or lamp and never go over the recommended amount. Another cause of fire is placing materials like cloth or paper over a lampshade. The material heats up and ignites, causing a fire. Faulty lamps and light fixtures also frequently result in fires.

Extension cords. Misuse of extension cords is another electrical fire cause. Appliances should be plugged directly into outlet and not plugged into an extension cord for any length of time. Only use extension cords as a temporary measure. If you do not have the appropriate type of outlets for your appliances, hire an electrician to install new ones.

Space heaters. Because these types of heaters are portable, many times people put them too close to combustible surfaces such as curtains, beds, clothing, chairs, couches and rugs. Coil space heaters are especially dangerous in this regard because the coils become so hot they will almost instantaneously ignite any nearby flammable surface.

If you do use space heaters, use the radiator-type that diffuse heat over the entire surface of the appliance. These are less likely to ignite flammable items, but should still be kept away from them.

Wiring. Outdated wiring often causes electrical fires. If a home is over 20 years old, it may not have the wiring capacity to handle the increased amounts of electrical appliances in today’s average home, such as computers, wide-screen televisions, video and gaming players, microwaves and air conditioners.

What Are the Dangers of Toaster Ovens

11/6/2019 (Permalink)

Toaster ovens are designed to cook toast, pastries and other small baked goods. A toaster uses a lot of electricity to create a lot of heat in a small space, which carries some inherent risk. Modern toaster ovens often have advanced safety features such as automatic shutoffs to prevent the heating element from overheating. Nevertheless, there are still some dangers, particularly with older toaster ovens. Educate yourself about the risks, and never leave a toaster oven unattended.

Burns

Like anything else that gets hot, toaster ovens can cause burns. Outside parts of the toaster such as the glass door on rack-style toaster ovens can get hot enough to cause blisters. It is also easy to burn yourself reaching into a toaster oven to retrieve bread or pastries since the area is quite small. Although the burns are generally minor, you should always be careful when operating a toaster oven to minimize the risk.

Fire

Fires in toaster ovens can occur for many reasons. If small particles of bread accumulate in the bottom, they can catch fire inside, spreading smoke. If something is left in a toaster oven for too long or on too high a heat setting, it can also catch on fire. Some toaster ovens can catch on fire because of serious design flaws. 

Electric Shock

Toaster ovens and other electric appliances that use heating elements use high-voltage electricity to generate heat. If you come directly in contact with the electricity, you can receive a potentially fatal shock. Never reach into a toaster oven with a knife or fork; if you accidentally bump into the heating element, electricity can travel up the metal object to your arm. Never operate toaster ovens or other electric appliances near water.

Keep Your Chimney Clean So Your House Doesn't Go Up In Flames

11/4/2019 (Permalink)

Removing ordinary chimney soot is pretty simple. But if you have heavy creosote buildup, you’ll have to call in a pro. We’ll show you how to inspect yours to see if it qualifies as a DIY job.

Clean creosote buildup from all parts of the chimney. Most chimney fires start in the smoke chamber/smoke shelf area, so it’s the most important area to clean. Since that area is hard to reach in some fireplaces, check yours to see if you can reach into it and still have room to maneuver a brush. If you can’t reach it, this isn’t a DIY project.

Next, see if you can access the chimney crown. If you have a very steep roof pitch or aren’t comfortable working on your roof, then this isn’t a job for you. Call a certified chimney sweep. If you decide you can handle the heights, make sure to wear a safety harness.

Creosote buildup may not look dangerous, but it ignites at a mere 451 degrees F, and once it starts burning, it expands like foam sealant. In less than a minute, it builds to more than 2,000 degrees F and can engulf your entire chimney and destroy your home.

Even if you clean your chimney regularly, you should still have it inspected by a qualified chimney sweep once a year. Certified chimney sweeps are trained to recognize chimney deterioration and venting problems and can assess your chimney’s condition.

If you burn mostly green (wet) logs, have your chimney cleaned or inspected every 50 burns. If you see moisture bubbling out the ends of the logs when they’re burning, the wood is wet. This green wood doesn’t burn cleanly and sends a lot of unburned particles (smoke) up the chimney, where they build up as creosote and soot. Dry hardwoods, such as oak and birch, burn hotter and cleaner. With them, have your chimney cleaned or inspected every 70 burns.

Keeping a Safe and Clean Fireplace

10/31/2019 (Permalink)

Only burn dry, cured wood

That is, logs that have been split, stacked, and dried for eight to 12 months. Cover your log pile on top, but leave the sides open for air flow.

Hardwoods such as hickory, white oak, beech, sugar maple, and white ash burn longest, though dry firewood is more important than the species. Less dense woods like spruce or white pine burn well if sufficiently dry, but you’ll need to add more wood to your fire more often, according to the Chimney Safety Institute of America.

Burn firewood and only firewood 

Crates, lumber, construction scraps, painted wood, or other treated wood releases chemicals into your home, compromising air quality. Log starters are fine for getting your wood fireplace going, but they burn very hot; generally only use one at a time.

Install carbon monoxide detectors and smoke detectors

Place them near your wood fireplace as well as in bedroom areas. 

Windstorms

10/29/2019 (Permalink)

A wind that is strong enough to cause at least light damage to trees and buildings and may or may not be accompanied by precipitation. Wind speeds during a windstorm typically exceed 34 miles per hour. Wind damage can be attributed to gusts (short bursts of high-speed winds) or longer periods of stronger sustained winds. Although tornadoes and tropical cyclones also produce wind damage, they are usually classified separately.

Gutters

10/25/2019 (Permalink)

Gutters don’t just handle rain – they also catch leaves, twigs, snow and, depending on where you live, ice. A complete gutter system adds to your home’s exterior appearance, as well as helps protect the structure’s foundation and landscaping. Having a knowledgeable gutter contractor is very important in helping you decide the best options when replacing them after a damaging hail or wind storm.

A properly installed gutter system can help protect your home from:

• Stain damage
• Foundation damage
• Landscape damage
• Siding damage

Temperature

10/23/2019 (Permalink)

Heat Wave safety Tips

Extremely hot weather takes a large toll on the human body. In an average year, the summer heat in the U.S causes about 175 deaths. People most at risk for heatstroke are the elderly, small children, and people with weight and alcohol problems. Always listen to the radio and television for the latest information and instructions for your area.

HEAT WAVE SAFETY TIPS: Slow down! On a hot day, don’t perform strenuous activities. Dress for summer. Wear lightweight, light-colored clothing. Drink plenty of water. Your body needs water to keep cool. Spend more time in air-conditioned places. If you don’t have air-conditioning, then have plenty of fans. Don’t get too much sun. Heatstroke, heat exhaustion and sunstroke are possible with prolonged exposure to the heat. If someone gets heatstroke or heat exhaustion seek medial attention immediately.

Wildfire's

10/21/2019 (Permalink)

What is a wildfire?

A wildfire also known as a wildland fire, forest fire, vegetation fire, grass fire, peat fire, bushfire (in Australia), or hill fire is an uncontrolled fire often occurring in wildland areas, but which can also consume houses or agricultural resources. Wildfires often begin unnoticed, but they spread quickly igniting brush, trees and homes. 

What causes a wildfire?

Common causes of wildfires include lightning, human carelessness, arson, volcano eruption, and pyroclastic cloud from active volcano. Heat waves, droughts, and cyclical climate changes such as El Niño can also have a dramatic effect on the risk of wildfires. Although, more than four out of every five wildfires are caused by people.

What to do when thunder and lightning occur

10/17/2019 (Permalink)

What causes thunder?

Thunder is caused by lightning. When a lightning bolt travels from the cloud to the ground it actually opens up a little hole in the air, called a channel. Once then light is gone the air collapses back in and creates a sound wave that we hear as thunder. The reason we see lightning before we hear thunder is because light travels faster than sound!


How do you know if lightning is nearby?

If you see dark clouds, then lightning could be present, but the best thing you can do is to listen for thunder. If you hear thunder, then you need to go indoors or get in a car. Don't be outside, where lightning could strike! If your hair stands on end or your skin starts to tingle, lightning maybe about to strike. Get down on your hands and knees and keep your head tucked in. Do not lay flat, because it can give lightning a better chance of strike you.

Thunderstorm Safety Tips

10/15/2019 (Permalink)

IF YOU’RE OUTDOORS: Keep an eye at the sky. Look for darkening skies, flashes of lightning, or increasing winds. Lightning often proceeds rain, so don’t wait for the rain to begin. If you hear the sound of thunder, go to a safe place immediately. The best place to go is a sturdy building or a car, but make sure the windows in the car are shut. Avoid sheds, picnic areas, baseball dugouts and bleachers. If there is no shelter around you, stay away from trees. Crouch down in the open area, keeping twice as far away from a tree as far as it is tall. Put your feet together and place your hands over your ears to minimize hearing damage from thunder. If you’re with a group of people stay about 15 feet from each other. Stay out of water, because it’s a great conductor of electricity. Swimming, wading, snorkeling and scuba diving are not safe. Also, don’t stand in puddles and avoid metal. Stay away from clotheslines, fences, and drop your backpacks because they often have metal on them. If you’re playing an outdoor activity, wait at least 30 minutes after the last observed lightning strike or thunder.

SERVPRO of Texarkana. 24 hour Emergency Water Damage Service

10/11/2019 (Permalink)

SERVPRO of Texarkana provides 24 hour Emergency Water Damage Service.

WE ANSWER THE PHONE READY TO HELP.

CALL TODAY - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Things to Know When Water Damage Occurs

10/9/2019 (Permalink)

After you have experienced water damage the first thing you should do regardless of the type of water damage is to shut off the water source if possible.  Once the water source is stopped contact SERVPRO of Texarkana at (903) 832- 4400. The faster mitigation begins, the less damage is sustained to your home or office.  While awaiting our services there are certain steps that can be taken:

For clean water losses:

• Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove and prop up wet upholstery cushions to allow more even drying.
• Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture o a safe placed.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

For contaminated water:

• Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contaminants.
• Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated items.

We are always here to help, where the water loss is big or small, clean or contaminated water and are a phone call away at (903) 832-4400.

Keep Outside Firewood Dry to Stop Termites

10/7/2019 (Permalink)

Termites will eat away your home so take any precautions you can.

Keep outdoor firewood dry, away from water, to avoid termites that can wreak havoc on the structural wood of a home.

Dampwood termites typically are found in the western states, from Washington to Montana and down through California and Texas. They also can be found from central to southern Florida

These termites most often are found in damp wood, such as logs, stumps and other decaying wood. Most dampwood termites do not require soil contact.

Fire Extinguishers

10/7/2019 (Permalink)

The Right Fire Extinguisher for the Right Fire

Fire extinguishers come in a wide variety of types — each one designed to put out a different kind of fire. Classification systems have been developed to help users know what sort of extinguisher they’re working with. 

To employ the extinguisher with proper technique, just remember the acronym “PASS.”

• Pull the pin.
• Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective. You got to smother the sucker at its base.
• Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent.
• Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time.

Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment. You want to be on guard for that.

Stay Ahead of Ice Dams

10/3/2019 (Permalink)

Icicles can damage a roof more than you would think.

Icicles may be pretty but they can tear off gutters, loosen shingles, and cause water to back up into your house. Here are prevention tips, fast fixes, and long-term repairs. Icicles hanging along the eaves of your house may look beautiful, but they spell trouble. That's because the same conditions that allow icicles to form—snow-covered roofs and freezing weather—also lead to ice dams: thick ridges of solid ice that build up along the eaves. Dams can tear off gutters, loosen shingles, and cause water to back up and pour into your house. When that happens, the results aren't pretty: peeling paint, warped floors, stained and sagging ceilings. Not to mention soggy insulation in the attic, which loses R-value and becomes a magnet for mold and mildew.

First, heat collects in the attic and warms the roof, except at the eaves. Next, snow melts on the warm roof and then freezes on the cold eaves. Finally, ice accumulates along the eaves, forming a dam. Meltwater from the warm roof backs up behind it, flows under the shingles, and into the house.

If You Encounter a Grease Fire In Your Home

10/1/2019 (Permalink)

So many brave firefighters, thank you for what you do. For the after affect of a grease fire, call SERVPRO of Texarkana. We are available 24/7.

If a grease fire starts:

• Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
• Turn off the heat source. 
• If it’s small and manageable, pour baking soda or salt on it to smother the fire.
• As a last resort, spray the fire with a class B dry chemical fire extinguisher. 
• Do not try to extinguish the fire with water.
• Do not attempt to move the pot or pan outside. 

Do not use flour, baking powder or other cooking powders that resemble baking soda or salt – they have a different chemical makeup and will not react similarly. They will make the fire worse.

If you are unable to extinguish the grease fire:

• GET OUT! You and your family members need to leave as soon as you can to prevent injury or loss of life. Do not try to be a hero.
• Close the door as you leave to help contain the fire.
• Call 911 as soon as you are at a safe distance from the fire. 
• Do not re-enter your home until the fire has been contained by firefighters.  

Use Baking Soda for a Grease Fire, Not Water

9/27/2019 (Permalink)

If ever you experience a grease fire at your home, don't use water! H20 could cause the fire to spread. Instead, try to extinguish the fire by smothering or using baking soda.

How Safe is a Space Heater

9/25/2019 (Permalink)

Space heaters can really help warm a place up but you have to be careful. If you have any accidents this winter call us, SERVPRO of Texarkana!

Heating equipment is the second leading cause of home fires in the United States. Portable electric space heaters can be a convenient source of supplemental heat for your home in cold weather. Fire and electrical hazards can be caused by space heaters without adequate safety features, space heaters placed near combustibles, or space heaters that are improperly plugged in. 

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

• Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater
• Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
• Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
• Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.

How Clean Is Your Carpet?

9/19/2019 (Permalink)

Your carpet gets so dirty and you don't even realize it. So many things can seep into your carpet.

One major benefit of a professional carpet cleaning is that it helps extend the life of your carpet. Over time, dirt, dust, allergens, and other debris accumulate in the carpet and get embedded within the fibers which can eventually cause the fibers to split and deteriorate. Removing this built up of dirt and debris will help improve the longevity of the carpet as dust and other debris are more likely to adhere to a dirty carpet than a clean carpet.

Professionals typically use cleaning methods involving hot water extraction to effectively remove the debris from deep within the fibers and leave the carpet sanitized. Homeowners can also help decrease the build-up of debris in the carpet between cleanings by vacuuming regularly.

Call us at SERVPRO in Texarkana for all your carpet cleaning needs. 

Smoke Lingering In Your Home After a Fire

9/17/2019 (Permalink)

This is smoke inside a home. Smoke travels everywhere and soot gets on everything, it also leaves a horrible smell along with it.

A fire is one of the worst accidents that can happen to a home – it not only destroys structural materials and household items in a quick and irreversible way, but also results in a number of supplementary hazards. Even if the fire was small and contained, it's byproducts can continue to cause damage to the property and jeopardize the well-being of its inhabitants long after the flames have been extinguished.

Stubborn smoke odor is one of the most common examples of the detrimental consequences of a fire. It can linger in the home for a long time, compromising the indoor air quality and posing health hazards to the occupants of the building. So, in the unfortunate event that smoke affects your home, you need to take every possible measure to get rid of the smoke smell quickly and effectively. Call us at SERVPRO in Texarkana. We will make it "like it never even happened"

The Diffrence In Grey and Black Water

9/13/2019 (Permalink)

Both grey water and black water are types of wastewater. It’s just that grey water is the result of water being used for household purposes, like cleaning and washing clothes, while black water contains feces and urine and other bodily wastes. Grey water can be easily recycled as doesn’t contain that much bacteria compared to black water. Black water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Grey water and black water are also treated differently. Black water needs a more intensive treatment to kill the disease carrying bacteria present. Grey water can quickly degrade into black water if left untreated.

Be Storm Ready

9/11/2019 (Permalink)

Any time you are under a tornado warning or watch you should always take the right precautions. A tornado will destroy anything in its path.

A major storm threat to houses comes from trees falling on them. Prune or thin the canopy of trees that are close to your house, so that wind can pass more easily through the branches without knocking them over. Remove branches facing your house to reduce weight on that side, since the tree is more likely to fall in the direction with more weight.

Identify top-heavy and tall furniture that are at risk of falling over, such as cabinets and bookcases. Secure them to the wall using L brackets, corner brackets, or aluminum molding. Secure or be ready to secure large appliances with flexible cable, braided wire, or metal strapping.

Prepare to board up your windows. All exterior windows and doors need to be secured no matter which side of the house they’re on, as tornadoes can approach from any direction. Boarding up your windows by attaching plywood, steel, or aluminum to the exterior wall may provide minimal protection in heavy winds, as the board can be torn away by winds getting under it. Duct tape and masking tape will also not prevent windows from breaking. If properly installed, specially developed screens and fabrics may help protect windows.

Mold Mold and More Mold

9/9/2019 (Permalink)

One of many ways that mold can affect something. Call us at SERVPRO in Texarkana if you have any mold in your home.

Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart. Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home. Left unchecked, mold can cause damage great enough to lead to the collapse of ceilings, caving in of floorboards, and falling down of walls.

Of course, it takes a while to reach that point. Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

You may expect to find mold in places like bathrooms, basements and attics, but did you know mold can sometimes also be found in heating, ventilation and air conditioning (HVAC) systems? It can, and mold in your HVAC system can be particularly damaging to your home, both because it is difficult to remove mold from inside ductwork and because mold inside a home’s air ducts can quickly spread to other areas of the home.  

Keeping Your HVAC System Healthy

9/5/2019 (Permalink)

This is an A/C unit that leaked this week here in Texarkana. It soaked the carpet all around it. SERVPRO of Texarkana "Like it never even happened."

How does an HVAC system work? 

Air conditioners pull warm and humid indoor air over a coil of cold tubing. This coil is colder than the air because it’s filled with cold refrigerant. The moisture vapor suspended in the air condenses on the cold coil. The resulting liquid water is called condensate, and it drips off the coil and into a pan below it.

7 of the most common causes of water damage from you air conditioner:

• Clogged or disconnected drain
• Dirty condensate pump
• Clogged air filter
• Dirty evaporator coil
• Cracked drain pan
• Low refrigerant
• Condensation buildup within ductwork

Having your air conditioner leak can cause a small amount of  damage or a huge amount of damage. If you get a leak call us at SERVPRO of Texarkana and we will be happy to help.   

Fire Prevention

9/3/2019 (Permalink)

Detecting possible fire hazards is the first step in creating a safer home. Periodically inspect your home for overloaded electrical outlets and power strips. Make sure that children don't have access to matches, lighters, and other fire starters. Keep flammable materials like kitchen towels and paper away from stoves. Clean the dryer vents seasonally, to prevent the build-up of flammable fibers. Replace gas appliances if they begin to show faults, particularly failing pilot lights. Make sure you have a functional smoke alarm in every area of the home. They should be mounted high on a wall or on the ceiling in the kitchen, the basement and in every bedroom. Replace the batteries annually, and replace the units themselves every decade. More than 60 percent of house-fire deaths happen in dwellings without working smoke alarms. For any fire needs, SERVPRO of Texarkana is here to help.

The Difference Between Mitigation and Restoration

8/30/2019 (Permalink)

Water mitigation in Texarkana, AR.

During a storm, your building may suffer some damage. When this happens, it can be good to know the difference between mitigation and restoration before hiring a flood cleanup company.

Understanding what mitigation and restoration are and how the processes pertain to the cleanup and repair of your building is important. Here are some differences between the two:

1. Mitigation comes first: If your building has been harmed during a storm, one of the first things you should do is make sure it will not sustain any further damage. During mitigation, a flood cleanup company can provide services, such as removing water and boarding up windows, to keep water from spreading and increasing the problems with your building.
2. Mitigation is usually finished quickly: With mitigation, the company does not usually make any repairs to your building. The job here is simply to prevent any further harm. Because of this, the mitigation process is done as quickly as possible so that restoration can begin, as the restoration company can only start repairing your building after mitigation has finished.
3. Restoration can be lengthy: Repairs are done during the restoration process, so it can often take much longer than mitigation. Depending on the extent of damage during the storm, the restoration process can take months to complete.

Mitigation vs. Restoration: Which Do You Need?

If your building has suffered damage during a storm, you may be wondering which of these services you need. The answer is that you will likely need both. Having mitigation done before you begin repairs can save a lot of work and trouble in the long run. If you begin repairs without mitigation first, you may end up needing to do more fixes than you would have otherwise. 

Mitigation and restoration are services that go well together since they each offer something that the other does not. When you are searching for a flood cleanup company you should call SERVPRO of Texarkana, we offer both mitigation and restoration services. When you call us, you can feel confident that your property will be properly dried and restored.

Available 24/7  365 days

903-832-4400

Ark-La-Tex Area Residents: Follow These Mold Safety Tips if You Suspect Mold

8/28/2019 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Texarkana for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Texarkana specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you see signs of mold, call us 24/7 at

903-832-4400

Esporta Cleaning For Clothes and Textile Cleaning

8/28/2019 (Permalink)

This machine allows us at SERVPRO of Texarkana to get your clothes back to good condition.

Esporta Cleaning

When someone is dealing with a water or fire damage in their home or business, there are a lot of emotions and things to consider.  The idea of handling multiple companies for different parts of the restoration process is a lot to handle. Most customers just want to call one company who can work with them from start to end.

We understand that this is a difficult time and customers need a company who take care of them properly.  

This is why we decided to add clothing and textile cleaning as part of our restoration process.  Another name for this is soft contents restoration. We can now restore clothes affected by Category 2 and Category 3 water damage, mold growth, and fire and smoke odor removal.

Esporta Wash System

Unlike home washing machines or traditional dry cleaning, Esporta is a wet wash system.  Our machine uses a combination of up to six environmentally friendly detergents according to the type of damage the clothing contains.  

Textiles are placed inside the machine, where they spin in detergent laden water while staying in place.  Since the items don’t move inside the machine, the textiles are cleaned by hydraulic pressure instead of agitation.  This makes the Esporta system gentle on all fabrics, even as contaminants are literally pushed out of the fabric by the detergent water

Biohazard and Sewage Emergency Tips

8/26/2019 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences.

What you can do until help arrives

Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common bio-hazard scenarios that can affect homes and businesses. SERVPRO of Texarkana Professionals have the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Need Biohazard Cleanup? 
Call Us Today 903-832-4400

After any bio-hazard or sewage contamination in your home or business, your primary focus should be safety:

• Is it safe to stay in the house?
• Exposure to biological and chemical contaminants can pose serious health consequences.
• Flood water can contain sewage, pesticides, and other contaminants.
• Only do activities that are safe for you to perform.

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

24 Hour Emergency Service 903-832-4400

Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO technicians are water damage restoration specialists and have specific training and expertise to safely remediate biohazard contaminants.

Putting Off Fixing a Leaky Sink Can Cause Water Damage in Your Home

8/22/2019 (Permalink)

If you discover water damage inside your home, take action as soon as possible.

Water Damage In Your Home

Everyone has days where they are excessively busy and cannot seem to get a moment to themselves, but the last thing you want to do is to ignore the threat of water damage inside of your home. Leaving a leaking pipe underneath your kitchen or bathroom sink can eventually cause water damage. Continually forgetting to fix it, and then putting it off when you do remember, can also cause further complications, such as mold and rot. The best thing to do for your home when you find a leak is to fix it immediately. Doing so leaves less room for damage to occur.

Accidents happen, and it is essential that upon discovering water damage inside your home, you take action as soon as possible. Turning off the water in your home so the pipe can no longer leak is the first step. Additionally, calling a professional immediately allows for a smoother remediation process, as water damage is often time-sensitive.

When you call SERVPRO, we always prioritize arriving at your home quickly. From the moment our team receives your call, we begin to organize our team to send your way. Our Estimator can go through the initial inspection with you and explain potential solutions until the rest of our team gets there. Once there, our team begins to work right away.

SERVPRO’s IICRC-certified technicians can bring advanced tools with them to address the damage in your kitchen or bathroom. Our goal is to decrease the moisture levels inside to an acceptable amount and to dry out the cupboard under your sink, which has been continually absorbing water. Additionally, we can check for any signs of further damage.

SERVPRO can set up tools such as desiccant dehumidifiers and air movers to draw out moisture and get air flowing. Additionally, we can also set up axial fans to help the process. Using these tools creates an environment that is ideal for evaporation to occur, which is what allows your room to dry.

Should your home suffer water damage, always call for help as quickly as possible. Call SERVPRO of Texarkana at 903-832-4400. It's our goal to return your home to its pre-damaged state.

Things to Know about Smoke Alarms

8/21/2019 (Permalink)

Smoke alarms are made to detect fire. A loud noise will be set off to alert you and your family giving you time to react and safely exit your home.

To help keep you, your family and your home safe. 

Power: Smoke alarms can be battery operated, electrically powered, or both. If you install an alarm that runs on electricity, you should have a battery back-up in case of power failures.

Ionization or Photoelectric: Ionization alarms may respond slightly faster to flaming-type fires, while photo-electric alarms may be quicker at detecting slow, smoldering fires.

Pause/ Hush button: Smoke alarms with a pause button are great as they allow you to temporarily silence an alarm without disconnecting the power source (removing the battery). The only time you should remove the battery is when it’s time to replace it with a new one-at least once a year or when the low-battery warning sounds or the alarm doesn’t work when tested.

Location: You should install smoke alarms on every floor of your home, especially outside sleeping areas. Smoke rises, so it’s best to install alarms on the ceiling. Otherwise, install it as high up on the wall as possible. And avoid putting alarms too close to bathrooms and heating and cooking appliances.

Testing: You need to check smoke detectors monthly by pressing the “test” button to make sure they still work. If they don’t, change the battery and test again. Still not working? It may be time to replace your alarm-something you should do every 10 years.

Tips For Reducing Maintenance Costs in Your Commercial Property

8/20/2019 (Permalink)

How to Keep Your Cost Down:

Around the country, facility management professionals have learned a great deal about how to keep their costs down while maintaining safe, comfortable buildings. Take a look at some of the tips gathered from these professionals, for some improvements in your own maintenance cost.

1. Focus on Lighting: According to the EPA, about 35% of a commercial building’s energy goes toward lighting. Schools, stores and offices around the country have tried a few tactics to save money in this area. Some of those include:

• Dimming lights during off-use periods
• Replacing older lightbulbs with more efficient bulbs
• Installing digital sensing and control systems

In lighting and other facility management areas, there may be incentives available.

2. Reduce HVAC Costs: One of the best ways to keep heating and cooling costs down is to schedule annual (or more frequent) inspections and maintenance. Other tactics could include closer looks at machines in your facilities that generate heat or adding some landscaping elements that help you maintain comfortable temperatures.
3. Tackle Repairs Early: Many costs related to repairs could be reduced by catching problems when they are small. Scheduling routine maintenance is one way to do this. It is nearly always cheaper to prevent or repair minor issues then it is to put things off until they have grown into much larger problems. For example, one corporate location replaced filters on air handles several times a year because of the buildup of debris on the fresh air shafts. When technicians recognized this problem, they devised a solution that kept debris away from the shafts, reducing the need to replace filters and decreasing the maintenance cost.

SERVPRO of Texarkana 903-832-4400

The 3 D's of Flood Clean-up

8/14/2019 (Permalink)

What are the cleaning requirements after a flood? You hear that flood water is contaminated, full of pathogens that are harmful to your family. How do you know what you need to throw away and what you can sanitize? Remember the three D’s of flood cleanup: Dispose, Disinfect and Dry. Here is a brief guide for each.

Dispose

Follow local guidelines for waste disposal. If garbage service is not yet running, you can bury contaminated food about four feet deep to keep the odor away. You should however dispose of the following items:

• Throw away any food, even canned or sealed, that has been in contact with flood water
• Throw away food from your fridge if power has been off for more than 2 hours
• Don’t use any garden produce that remain after a flood
• Discard dishes with cracks, as well as any plastic or wooden kitchen items
• Submerged drywall may need to be replaced
• Dispose of carpet padding

Disinfect

Depending on what materials need to be cleaned, the cleaning requirements will vary. For most disinfecting, use one cup of bleach to one gallon of water.

• Use bleach mixture and spray structural materials and personal items that were contaminated, rinse with clean water and dry
• Disinfect kitchenware and appliances by using hot soapy water, scrubbing to remove solids, then rinsing with disinfected water. Make sure appliances are unplugged before taking them apart and wiping them down. Allow them to dry completely before reassembling

Dry

Without a proper drying technique, your flood disinfectant effort isn’t complete.

Flood remediation professionals have powerful equipment to help accelerate the drying process and ensure that it is thorough. You should start the drying process right away to help prevent permanent damage or the development of mold.

• If power is back on, turn on fans and air conditioner unit to assist with drying until help arrives.
• Hang rugs and remove cushions to put them in a better area for drying
• Remove carpet and dry outdoors after cleaning

Trained restoration professionals can recognize what can be saved and what must be disposed of. They are trained in the proper cleaning requirements for specific materials.

Call SERVPRO of Texarkana, 24/7 for all your cleanup and restoration needs.

903-832-4400

Water Damage is Serious

8/12/2019 (Permalink)

Severe water damage in a commercial building

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

• Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
• Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
• Flooding from external sources can result from heavy rains, storms such as hurricanes or local overflowing lakes, reservoirs or rivers.
• Moisture intrusion through the building envelope is typically more subtle. The humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Texarkana at 903-832-4400.

Does Your Restaurant Have an Odor Problem?

8/8/2019 (Permalink)

Let us help you keep your restaurant smelling fresh for your customers and employees.

Does your Ark-La-Tex area restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle up their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite. Let SERVPRO of Texarkana help you get back that sweet smell of success in two steps!

Deep cleaning

Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped in fabrics leaving a sour or greasy smell. We have specialty cleaning services to ensure your restaurant gets deep cleaned.

Deodorization

Not only does your  restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.

Solution

We make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be. If you have a restaurant that does not smell too sweet, contact us today. SERVPRO of Texarkana 903-834-4400

Fire Can Cause More Damage to Your Home Than You Think

8/2/2019 (Permalink)

Excessive smoke and soot damage