What our Customers say...

Testimonials

"Corey King and his crew have did an excellent job! They were very professional, and kept us informed. They really made us feel comfortable, I will totally refer these guys to other people/corporations. If I need any future work done SERVPRO is the way to go. Thanks..."

"Corey and Tyler were very efficient. They took the time to clearly explain the steps they would be taking to complete the job. They were very courteous and professional. They also made sure that I was completely satisfied with their work. I would highly recommend these two for any future SERVPRO assignment."

"It’s never fun waking up at 1:30 AM to discover half of your home flooded. After immediately contacting my insurance company, I called SERVPRO to assist in the cleanup process. Later that morning, Corey and his teammate started working on my home. From the moment Corey entered my home, I felt a sense of trust with him. He was able to answer all of my questions, many of which were probably outside the scope of his job. When my insurance agent/company was not there to answer my questions, Corey was..."

"Professional service and helpful answering questions."

"I am the Assistant Community Manager at The Oaks at Rosehill in Texarkana, TX. During the recent ice storm we had multiple units, occupied and vacant, to flood. Corey King came quickly and extracted water from multiple units. Mr. King was very professional and knowledgeable. He was very informative in explaining his procedures and provided frequent updates on the extraction and drying process. My boss and I are grateful that Corey and his team responded promptly with great attitudes and performed an outstanding job. 10/10 Highly recommend!"

I must say Corey and his team came in and delivered nothing but EXCELLENT service. There are some things or should I say characteristics a person should have when working with the public. Corey communicated with me the steps they would have to take and when insurance should respond or reach out to me. Even if there was a delay Corey was professionaland called me and gave me an update. He was honest and he remained consistent. He treated his team with respect and they too were very knowledgeable and informed me on their tasks. They made sure I didn't lift a finger. It is hard trying to find reliable, honest, dedicated, professional and overall people who want to work in 2024. I pray that SERVPRO values them because after my 5 day experience with them I can proudly say I value them and I WILL NOT hesitate to call them or refer them to anyone in the future!

"Corey King and his crew did an outstanding job I definitely recommend him great man!!!"

"Corey and Ryan’s crew did a great job. The whole crew was extremely courteous and professional."

"Corey King and his crew came to clean and assist my friend's house. Very professional, timely, and kept us informed of what was going on. Highly recommend!”

“Nice guys. They got here quickly and took care of my flooded business”

"Ryan, Darryl and Tim were very kind and courteous during a very difficult time for my 88 y/o mom. GREAT JOB!!!! The sudden and accidental flood she had in her home was one that devastated her world. You guys have been instrumental in putting her world back together! Would recommend to anyone."

"Corey and his guys did a great job."

"All were professional and did an excellent work. We were satisfied with their work and will recommend their services. We have used them before, and they were the first company I thought to call. DeCory was the first to arrive, excellent. Dustin followed with good professional estimation skills, excellent. Eddie followed with his crew doing the the restoration work which was great. James did an amazing job the flooring."

"Cory and Reggie were awesome. The rooms were left smelling like cherries. Big thank you to them both"

"Dustin’s expertise as a construction estimator is truly exceptional. He recently provided us with an estimate for a major home renovation project, and his attention to detail and in-depth knowledge were outstanding. His dedication to understanding our needs and budget constraints was impressive. He not only delivered an accurate estimate but also offered valuable suggestions to optimize our project. Dustin’s professionalism and commitment to his work make him a go-to choice for anyone seeking renovation services. We’re grateful to have worked with him and highly recommend his services."

"WOW!! Our floors have never looked this good. You have some excellent representatives for you company and we will definitely use you again."

"Overall satisfied, they explained the things I had questions about. Very professional and courteous"

Due to the sanitizing that was done, I can say "Thanks so much for your hard work". I feel very confident that the apartment is ready for the next tenant. 

"They have all done an outstanding job"

"Staff were knowledgeable, hard working, pleasant and agreeable." 

SERVPRO Employees were excellent!

I greatly appreciate the professionalism, thoroughness and attentive care and responses throughout the entire process! 

"We are so pleased with Bobby's work, his explanations to us, his professionalism and his courtesy! Thanks!"

"All SERVPRO personnel, especially Cory, Coy and Ryan were very professional, helpful and caring"

My insurance company hired SERVPRO to service my home after I had smoke and soot damage from a duplex fire. I was very reluctant to have them service and move my belongings. I thought I could do it myself. My insurance adjuster assured me and I hesitantly agreed to have these strangers invade my belongings. I was personally devastated and so overwhelmed to have this going on in my life. I HAVE NEVER BEEN SO WRONG! I WAS RUSHED TO MOVE ALL MY BELONGINGS IN 8 HOURS AND SERVPRO REALLY SAVED THE DAY. THEY WERE VERY PROFESSIONAL AND PROTECTIVE OF MY BELONGINGS. THE CREW AND MANAGERS LITERALLY TREATED ME AND MY FURNISHINGS WITH SO MUCH RESPECT.... I WOULD RECOMMEND THIS COMPANY TO ANYONE!!!! THEY WENT FAR ABOVE AND BEYOND MY EXPECTATIONS. I can't express enough how impressed I was with the whole experience.

Excellent Work!!

The made it so easy to put my stuff out, when it was so emotionally hard. Thank you Texarkana team!

Very professional, neat and timely. Thanks Bobby!

I appreciate the attention that was spent on the details. These guys did a fantastic job!

I have never been so pleased with a service as SERVPRO. I called, they were there in minutes. Everything was repaired fast. All the guys who showed up were polite, kind. Can't ask for more.

"All of your SERVPRO personnel that came to my house were the most professional group of men that I've ever seen. They were very eager to please and very respectful to every need and concern that I had. And were always exactly on time. I would highly recommend your group of employees to anyone."

Excellent crew, very nice.  I was kept up to date on progress very well.  Very hard workers that did a very good job.

Bobby did a phenomenal job!!  His work ethic and attention to detail is second to none.  Highly impressed!

Ryan did a fantastic job while working in my office.  Very professional!!!  Highly recommend you guys!

We had a great experience!  Very professional workers!

Decorey king performed the job in a very professional way.  Decorey has a great personality and shows great pride in the work he does.  Decorey deserves a raise!  It would be very deserved.

Friendly staff, great job!

The staff was courteous and professional - keep it up!

Crew was outstanding!  Great job!

They were great!

Workmen were very courteous and very nice.

Love the staff!  Very professional and polite.  Great company and great people.

Thanks again, SERVPRO!  You were a lifesaver.  Coy and Bobby you are awesome!

Everyone was GREAT and the room looks good as new!

The job done was incredible, I'm very happy with the results.

Keep up the good work!  A job well done.

I was very pleased with Ryan's and Coy's work.  I recommend that they receive a raise for their dedicated work.  I will recommend your services to friends.

Decorey King and Artis Pryor are Awesome!  Thank you!

Very polite & courteous, worked hard the whole time!

I can't add to any additional services, they knew their business and performed well.

We are very pleased with the rapid response and quality of work performed by the SERVPRO team. 

SERVPRO did an outstanding job on the restoration of the unit.  I would highly recommend them to any one and gladly use them again!

Your team did a great job and I would use you again in a heart beat.  Though I hope it is many, many years from now!

Melissa was very informative and helpful when I was clueless to what I needed.  Followed up with Darrell for the final and he was very nice and explained things to me.

It has been such a relief having SERVPRO here to help me get through this disaster. Having someone with a cool head who can explain what needs to be done is invaluable when you feel like your whole world is upside down.  I've never been through anything like this before.

Although I've referred others to SERVPRO, this is the very first time I've had a personal experience as a customer.  You guys are very professional with great communication to explain what is being done and why.  My experience with Carri, office personnel, and the restoration crew has been excellent.  I'm always confident in recommending SERVPRO to our customers.  Thank you!

Fantastic, friendly & knowledgeable staff.

Very imformative/very knowledgeable.

Everything was done exceptionally great!  Was satisfied!

I am very impressed with the professionalism of the technicians that demoed the floor as well as those men whom did the build back.  It made me feel very confident that I had the perfect team.  I appreciate also, their kind and caring approach.  My floors and surrounding area look great.  I couldn't be happier.  I will highly recommend SERVPRO as the company to look for if ever in need.  Thank you to you, Sherri and Ashley for your kind and friendly service.  You were great at keeping me informed through the whole process.

Very hard working crew! Very polite, professional, and knowledgeable.  Explained the process good and did an excellent job.  Through the process, we have been blessed to  make new friends and we appreciate all their hard work and efforts!

Great to leave my home in such good care with Q and crew!

Just wanted to take a moment to thank you and your crew for all your hard work in deconstructing our home. 

Quintin Stevens was extra nice (& helpful) and professional and even swept the area before he left.  He dotted his “I's” and crossed his “t's”.  “Extra Edge” for an otherwise bad water leak.

Ðecorey King performed the job in a very professional way.  Decorey has a great personality, shows great pride in the job he does. 

Everyone is nice, helpful and concerned about my issue.  They made this situation easier on my family.  We have been well taken care of.

The two men that came out were super nice and did a great(outstanding) job! They really seemed to stay on top of it.  I was really impressed and pleased with your services

I’m very satisfied with the work Coy and his guys did.  They were very helpful and polite all the time.  Coy explained everything to me.  All the guys were very nice and helpful to me.  Thank you all for your help.

Amazing Crew! Made this chaos much easier

"I want to thank you all for all your help. I appreciate you very much."

" Sherri was easy to make contact with and helped with many questions along the process. " 

"I'm very pleased with the guys who came out and cleaned my home. Very good customer service."

Great Job - The chairs look brand new. Thank you. 

"I'm very satisfied with the work Coy and his guys did. They were very helpful and polite all of the time. Coy explained everything to me as long as we go. All the guys were very nice and helpful to me. Thank you all for your help."

"Hannah was great at keeping me informed, and very knowledgeable about the services being done at this location!"

" This crew did an excellent job. Could not be better! Thanks so much!" 

"Great on time service and great staff!"

"I am very thankful that the Lord brought such professional men to help in my time of need! Thank you SERVPRO."

"What more could we recommend? What I liked is that Hannah had constructive knowledge about walls-carpet, interior/exterior. Super Job!"