Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process


After answering the call and setting the appointment, we will arrive and enter the home. After that a scope will be done. A scope is a sketch of the home, pictures of every room in the home and measurements of every room in the home. This is necessary for the insurance. After the scope is done, they will assess the damage. Before we can begin any work that will be successful, the source of the leak will have to be fixed or the main water will have to be shut off. We can't dry up water that is constantly leaking. We then will have to assess the category of the water loss. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction